Jon Lacey

Great service. Handled my car with great skill and very clear position and had it done fast Handled my car with great skill and very clear position and had it done fast More

by jjschram79 Verified Customer Verified Customer

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Phenomenal experience with Marc and the team at Colonial VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplar VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplary. More

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Bill is a wonderful service manager! All of the people in service are fantastic! Great leadership in the Department! All of the people in service are fantastic! Great leadership in the Department! More

by maggie.mcdonald Verified Customer Verified Customer

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It was an okay experience at the dealership. The staff was polite, the process took short time. The staff was polite, the process took short time. More

by sibele_enfer Verified Customer Verified Customer

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The Service team is super to work with and my VW is always returned in tip top shape, ready to roll. always returned in tip top shape, ready to roll. More

by KARYN.BROWN Verified Customer Verified Customer

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Good and fast service the front is always nice and pleasant and are timely too pleasant and are timely too More

by BRENDON_VIETH Verified Customer Verified Customer

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My experience with the service department was very positive. I purchased a used Volkswagen from another dealership, ran into some questions during the 30-day warranty period, and spoke to Jon at Colo positive. I purchased a used Volkswagen from another dealership, ran into some questions during the 30-day warranty period, and spoke to Jon at Colonial a couple of times for information since the car was previously serviced by them. Ended up bringing it in - at the other dealership's expense - for a diagnostic on the engine. Thankfully, they didn't find anything - although the other dealership, it turned out, had cleared the codes from the computer - but the experience was a good one and I left feeling more confident in the car and also that Colonial is a place I can bring it to again for responsible follow up. More

by pffbmail Verified Customer Verified Customer

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Easy to work with. Service Dept is top notch, Third car from them. I would def buy from them again. Service Dept is top notch, Third car from them. I would def buy from them again. More

by Originaljohndipietro Verified Customer Verified Customer

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I have been doing business with Colonial VW in Westborough since 2009. I have terrific service from the team. My cars are always kept roadworthy by the service team and fun to drive! Westborough since 2009. I have terrific service from the team. My cars are always kept roadworthy by the service team and fun to drive! More

by KARYN.BROWN Verified Customer Verified Customer

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Great communication and speedy service! Great guys at the desk that were able to answer all my questions! Great guys at the desk that were able to answer all my questions! More

by Magma508 Verified Customer Verified Customer

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