Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

Contact Me
5.0
732 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

19 yrs, 1 mo

5.0

732 Reviews

Write a Review

732 Reviews of Jon Lacey

June 15, 2025

Dealership Rating
Employee Rating

Colonial Volkswagen has a top notch service department that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. More

by JOANNECFAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 11, 2025

Dealership Rating
Employee Rating

I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been More

by Thomas Witzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 10, 2025

Dealership Rating
Employee Rating

We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. More

by JMOLNAR1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

Excellent service Delivered when promised Updates provided on regular basis Need to update waiting area More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 04, 2025

Dealership Rating
Employee Rating

Always a pleasure to work with the team at Colonial Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. More

by nancymcaswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2025

Dealership Rating
Employee Rating

Colonial VW of Westborough always does a great job and provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guy More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon

May 27, 2025

Dealership Rating
Employee Rating

colonial had my car complete with an oil change (& also a wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. More

by kepa418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

May 26, 2025

Dealership Rating
Employee Rating

Great service and professional staff highly recommended. They always take good care of my vehicle. More

by bostonmagik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

Jonathan handled my dilema with a very professional approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! More

by CHRISBRADLEY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2025

Dealership Rating
Employee Rating

We finally detected the left rear tire sensor. I am watching for the next one! More

by GOLDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

1
...

Dealership Inventory (207 Vehicles)

used 2022 BMW 540 car, priced at $37,713
2022 BMW 540
used
Bluestone Metallic exterior
Automatic
All-wheel Drive
used 2023 Volkswagen Jetta car, priced at $21,136
2023 Volkswagen Jetta
used
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas car, priced at $38,273
2025 Volkswagen Atlas
new
Mountain Lake Blue exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $43,443
2025 Volkswagen Atlas Cross Sport
new
Avocado Green Pearl exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $38,243
2025 Volkswagen Atlas
new
Silver Mist Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $35,959
2025 Volkswagen Taos
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive