Jon Lacey | Page 4

I had an outstanding experience with Dylan Begin and the entire team at Colonial Volkswagen of Westborough. Dylan was professional, knowledgeable, and kept me informed throughout the entire process. He took entire team at Colonial Volkswagen of Westborough. Dylan was professional, knowledgeable, and kept me informed throughout the entire process. He took the time to answer all of my questions and made sure everything was handled efficiently. The service was completed on time, and the staff was friendly and welcoming from start to finish. It's refreshing to work with a dealership that truly values its customers and provides such excellent service. I highly recommend Dylan Begin, Jon Laceyand Bill Mcgrath from service and Juan Palomino from sales and Colonial Volkswagen of Westborough to anyone looking for honest, reliable, and top-notch customer care. I'll definitely be coming back for future service! More

by Junior Braz Verified Customer Verified Customer

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I worked directly with Jon Lacey who was professional and kind during the lengthy process I had with getting my car serviced. kind during the lengthy process I had with getting my car serviced. More

by karrob123 Verified Customer Verified Customer

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People were friendly fast comfortable explained what they were going to do gave me ride home and then picked me up and brought me back were going to do gave me ride home and then picked me up and brought me back More

by dakota4kgl Verified Customer Verified Customer

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Colonial Volkswagen in Westborough has the best service dept in the area! Always easy to get the appointment I want, work always performed correctly the first time. Also when I need them in a pinch they dept in the area! Always easy to get the appointment I want, work always performed correctly the first time. Also when I need them in a pinch they are always willing to provide me with service above expectations. More

by VZE2R2WW Verified Customer Verified Customer

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Excellent customer service, great communucation, speedy turn around- would most definitely work with them again! turn around- would most definitely work with them again! More

by Kkafka Verified Customer Verified Customer

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Dylan and staff took great care of me in addressing a transmission issue with my GTI. Extremely communicative and friendly staff. transmission issue with my GTI. Extremely communicative and friendly staff. More

by BBLANGENFELD Verified Customer Verified Customer

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Always a pleasure to work with Marc S in sales and Lap N in finance. in finance. More

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Very friendly knowledgeable and helpful. Came in for the 10,000 mile service. Pleased to receive a video explaining the condition of my VW and the various safety systems. Service was do Came in for the 10,000 mile service. Pleased to receive a video explaining the condition of my VW and the various safety systems. Service was done when promised and my VW was washed and clean. More

by cwrice Verified Customer Verified Customer

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Everyone was great. Very responsive to any questions I had. The service was top notch and quick! Very responsive to any questions I had. The service was top notch and quick! More

by Magma508 Verified Customer Verified Customer

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They are very polite and helpful. The car was ready when they said it would be. The car was ready when they said it would be. More

by Katherine Verified Customer Verified Customer

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