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Jon Lacey
Jon Lacey | Page 77
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
830 Reviews
Dealership Experience
11 yrs, 5 mos
Industry Experience
20 yrs
830 Reviews
Write a Review
830 Reviews of Jon Lacey
August 14, 2020
Great job, as usual The appointment was available when it was convenient for me. They did what I asked, including having a tech work with me on some issues I was having The appointment was available when it was convenient for me. They did what I asked, including having a tech work with me on some issues I was having with voice recognition in the car. Waiting area was set up for appropriate COVID distancing. The work was done in the time they said it would take. All in all, an great job, as has always been my experience there. More
by MBROWN1003
Verified Customer
August 14, 2020
Great Service! Jon and the service crew at Colonial VW were great! Jon was very friendly, knowledgable and responsive, I was able to get an appointment quickly. I wa Jon and the service crew at Colonial VW were great! Jon was very friendly, knowledgable and responsive, I was able to get an appointment quickly. I waited for my service and they were quick with completion and kept me updated through the process. Overall great experience! More
by SERVICE79
August 03, 2020
No surprises here, professional advisors I have taken my Volkswagen here for several years. I tried other auto chains to service my car and they screwed it up. The service advisors are experi I have taken my Volkswagen here for several years. I tried other auto chains to service my car and they screwed it up. The service advisors are experiences and professional. So far my 2012 Sportswagen has racked up over 285,000 mile and still going. Thanks Team More
by Johnnie b.
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
August 03, 2020
Great service, as usual These guys are the best, from sales to service! My last couple of trips Jon Lacey has gone over and above what I would have expected. Going to contin These guys are the best, from sales to service! My last couple of trips Jon Lacey has gone over and above what I would have expected. Going to continue to have my car serviced here, as long as I have it and then, when the time is right, go upstairs and buy a new one. :-) More
by DOUG83
July 30, 2020
Great buying experience, great service since. I took many test rides, and eventually purchased my car here last summer (2019). Since then, it's gone in for the usual maintenance visits, and have n I took many test rides, and eventually purchased my car here last summer (2019). Since then, it's gone in for the usual maintenance visits, and have never been disappointed. Pierre was patient with me during the test rides and purchase, and Jon L is a gift to service centers anywhere. More
by It's Jesse
Other Employees Tagged: Pierre Saliba
July 30, 2020
I have been taken and having my VW’s serviced for years. The service to my VW is excellent the technician do the job right the first time. The service to my VW is excellent the technician do the job right the first time. More
by Nick D.
Other Employees Tagged: Bill Fallon, Dylan Begin , Ky Bun, Michael Ledowsky, Bill McGrath
July 30, 2020
Excellent Customer Service & Communication. Jon took Excellent Customer Service & Communication. Jon took great care & patience explaining the service my car would require... Grateful for excellent ser Excellent Customer Service & Communication. Jon took great care & patience explaining the service my car would require... Grateful for excellent service. Recall service repair. 000 00 More
by kate.welch05
June 16, 2020
Great Service I have been going to Colonial Volkswagen Westborough for over 8 years. Have purchased the last two cars, new and used and have been always satisfied w I have been going to Colonial Volkswagen Westborough for over 8 years. Have purchased the last two cars, new and used and have been always satisfied with the service. They are friendly, personal and stress free. More
by JACQUELINE.VE
Other Employees Tagged: Bill Mcgrath, Dylan Begin
May 13, 2020
Fantastic service as always They performed a recall on my wife's Tiguan and they were very prompt as usual and they washed the car when they were done. They performed a recall on my wife's Tiguan and they were very prompt as usual and they washed the car when they were done. More
by Pespo45
Other Employees Tagged: Service manager Bill was also very helpful
May 03, 2020
They have taken care of me and my family for years and have always upheld the best level of customer service. Best Volkswagen dealership there is! have always upheld the best level of customer service. Best Volkswagen dealership there is! More
by BLAKEMUCCINI
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Gina Martinez, Dylan Begin , Cal Angus, Neil Finch, Joe Patrock, Derek Power, Dino Scimemi
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