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Jon Lacey
Jon Lacey | Page 78
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
830 Reviews
Dealership Experience
11 yrs, 5 mos
Industry Experience
20 yrs
830 Reviews
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830 Reviews of Jon Lacey
April 21, 2020
Everyone is always professional, helpful and informative about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! More
by CHARLESM74
Verified CustomerOther Employees Tagged: Bill Fallon, Dylan Begin
April 11, 2020
The service provided by this dealership is excellent Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. They picked up our vehicle, sanitized it before and after the service and then returned the vehicle to our home. More
by Ron Barney
Other Employees Tagged: Bill Mcgrath, Bill Fallon
April 08, 2020
The service department operates very professionally. The front associates can always answer your questions. And the whole department works as a team and accommodate there customers. front associates can always answer your questions. And the whole department works as a team and accommodate there customers. More
by SUSANCHRISTEDES
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Gina Martinez, Dylan Begin
April 01, 2020
Colonial service and sales always goes above and beyond any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. More
by Pilot14
Other Employees Tagged: Bill Mcgrath , Derek Power
March 31, 2020
Called in a panic about warning light on in a 5 week old car. I could come in immediately and it was very minor. He explained all to me calmly and gently. He made my concern valid. car. I could come in immediately and it was very minor. He explained all to me calmly and gently. He made my concern valid. More
by JUDITH.HARDY
March 22, 2020
Excellence from top to bottom. I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, tru I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, trustworthy, and always take care of me. I travel from Everett to Westboro just for Colonial VW. I would go nowhere else. Bobby D. More
by DRDEREGIS
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin
March 15, 2020
Terrific service, fast and great job. In and out with a pile of maintenance tasks in less than 2 days. Very satisfied. Thank you very much! pile of maintenance tasks in less than 2 days. Very satisfied. Thank you very much! More
by dcooper2025
Other Employees Tagged: Bill Fallon, Dylan Begin
March 14, 2020
Incredible experience, couldn’t be happier. Excellent staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will always bring my car back here for service. Car is running great! More
by SJGOLDTHORPE
Other Employees Tagged: Bill Mcgrath
March 11, 2020
It was a good experience, with the opportunity to have my vehicle serviced during my visit, comfortable waiting area and the car wash was a nice closing to an unexpected breakdown vehicle serviced during my visit, comfortable waiting area and the car wash was a nice closing to an unexpected breakdown More
by MARKORAM
March 09, 2020
Bill, John, and the rest of the team in service went out of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected p of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected problem with my car. While they might think they were just doing their jobs, their effort is far beyond what most people would, or could, put forth. I am thankful for being able to look to them for all of the service needs for my CPO VW. More
by S.B.SANTAMARIA
Other Employees Tagged: Bill Mcgrath
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