Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey | Page 80

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

Contact Me
4.9
823 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

20 yrs

4.9

823 Reviews

Write a Review

823 Reviews of Jon Lacey

February 01, 2020

Dealership Rating
Employee Rating

Visit was timely, informative, and painless. Everything you would want from a check up with the mechanic. They were able to diagnose and provide solutions within 24 hours More

by KGOEWEY309
Recommend Dealer
Yes

January 31, 2020

Dealership Rating
Employee Rating

Great. I’ve been going to colonial vw in Westborough for the past almost 5 years and they know me by name and do a Davila our job with my car and with customer service More

by ELISSARAMSEY
Recommend Dealer
Yes

January 28, 2020

Dealership Rating
Employee Rating

I had a pleasant experience with Colonial Westborough Volkswagen Service Department. John and Dylan were a great help with the service that was done to my car. More

by CALVINK658
Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

January 28, 2020

Dealership Rating
Employee Rating

great quick easy to talk to. has shop well in hand. wish waiting room had more amenities. but i love coming here awesome job guys More

by MARABLEBOYS
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey

January 28, 2020

Dealership Rating
Employee Rating

Dylan in service is always a treat to work with. Just downloaded APR Stage 1 and an oil change, and they did a great job! More

by TRANSPORT740
Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

January 26, 2020

Dealership Rating
Employee Rating

Customer service isn't easy and these folks do an amazing job. Thankful for their work and they've implanted a lasting impression on me More

by DMUCCINI7
Recommend Dealer
Yes
Jan 26, 2020

Colonial Volkswagen of Westborough responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance.

January 26, 2020

Dealership Rating
Employee Rating

Great service, quick turnover, and great service advisor! John L. provided great communication during my visit for service and appreciated the loaner vehicle. Would recommend! More

by TMICHAELT
Recommend Dealer
Yes
Jan 26, 2020

Colonial Volkswagen of Westborough responded

Thank you for sharing your service review! It's a pleasure to know that Jon provided you with such excellent assistance. Come back soon if there's anything else that our team can assist you with! Derek Power General Manager dpower@colonialvw.com

January 24, 2020

Dealership Rating
Employee Rating

Nothing but a fantastic experience, not only this time but every time. The service staff is knowledgeable, friendly, prompt, and professional! They treat your time with respect, and do everything they ca More

by KPWNTR77
Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Dylan Begin

Jan 24, 2020

Colonial Volkswagen of Westborough responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Derek Power General Manager dpower@colonialvw.com

January 22, 2020

Dealership Rating
Employee Rating

quick and easy service went in for a recall had it done in about 45 minutes, over all great experience and the waiting room was comfortable with complementary food and snack More

by K.SOTO.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2020

Colonial Volkswagen of Westborough responded

Hi, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Derek Power General Manager dpower@colonialvw.com

January 18, 2020

Dealership Rating
Employee Rating

Helpful and courteous staff. Easy to schedule service and nice waiting area. Jon made sure I was informed of my options and showed concern for the issues on my car More

by rafaelbezr
Recommend Dealer
Yes
Jan 18, 2020

Colonial Volkswagen of Westborough responded

Thank you, Rafael, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Derek Power General Manager dpower@colonialvw.com

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