Jon Murphy | Page 11

I did not know that it was going to take a few hours for what was needed for my recalls and another issue. Jon made it all to easy to hop into a rental and go about my day. Texted me when the car was finish what was needed for my recalls and another issue. Jon made it all to easy to hop into a rental and go about my day. Texted me when the car was finished. Very easy!! Thanks, Jon ! More

by robincourtright Verified Customer Verified Customer

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Good customer service, transparency and work done efficiently, will be back to do further work on my car efficiently, will be back to do further work on my car More

by DEEDOLAR23 Verified Customer Verified Customer

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Jon Murphy assisted me with my services and was very professional and helpful. He went above and beyond making the whole processes extremely efficient. He was very thorough and explained everything and professional and helpful. He went above and beyond making the whole processes extremely efficient. He was very thorough and explained everything and showed me video/images so that I could better understand the issue. I went in for an oil change and they found a major issue. They got it diagnosed and fixed quickly. Very happy with the level of service and professionalism. More

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The service department does not understand anything about customer service. I have been treated rudely and as if I am stupid. I believe this is at least partly due to my being older and female. I have not be customer service. I have been treated rudely and as if I am stupid. I believe this is at least partly due to my being older and female. I have not been believed. My car has been in the shop for many days without diagnosis of the problem. My repeated phone messages aren’t returned, even when I speak with a live person. At one point I needed to drive to the dealership to talk with someone. More

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Got in and out of the dealer nice gentleman helped me with me service kept his word. with me service kept his word. More

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Misael was very professional and helpful. His professionalism helped us have a very positive experience. His professionalism helped us have a very positive experience. More

by jimaria.777 Verified Customer Verified Customer

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Jon Murphy - a Service Advisor at Nissan of Elk Grove - went above and beyond to help me to find the perfect item. His customer service was outstanding, and the product was exactly what I was looking for. went above and beyond to help me to find the perfect item. His customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from this business. I was very impressed with the quality of the product I received. Many thanks for your excellent service you provided to me. I strongly recommend Jon Murphy for your car service you are looking for. More

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Khan is the best sales person Ive ever had. He is amazing and always goes above and beyond and some. I wish they were all like him he has my business for life. He is definitely one of kind and He is amazing and always goes above and beyond and some. I wish they were all like him he has my business for life. He is definitely one of kind and I will always refer everyone to him. I was in need of a car really bad and he got me one within 1 hour which is amazing. He definitely has a customer for life. He treated me like family, I've never met anyone like him More

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Jon M he’s very accommodating and very friendly. He helped me till the end of my visit..if you visit Nissan Elk Grove just request Jon M. to helped you. He helped me till the end of my visit..if you visit Nissan Elk Grove just request Jon M. to helped you. More

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Appt. was easy to schedule. Service was done promptly and service advisor answered all questions was easy to schedule. Service was done promptly and service advisor answered all questions More

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