Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 11

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
144 Reviews
4.8

144 Reviews

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144 Reviews of Jon Murphy

March 15, 2026

Dealership Rating
Employee Rating

Excellent service as always. I truly appreciate Elk Grove Nissan. Will return there again for service and should I decide to buy a new car. More

by CLFLAW
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 16, 2026

Nissan of Elk Grove responded

Thank you for your continued trust and support! We’re grateful to have you as part of our Nissan of Elk Grove family and are glad to know our team continues to provide the level of service you expect. We look forward to seeing you again for your future service needs.

March 15, 2026

Dealership Rating
Employee Rating

I had an amazing experience at Nissan of Elk Grove! Today I purchased a 2026 Nissan Rogue Dark Armor, and Noah was an outstanding salesperson—professional, friendly, and truly focused on helping us get More

by Santanafamily238
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari, Noah Hicks

Mar 16, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re thrilled to hear that Noah and our management team helped make the process comfortable and enjoyable, and assisted in guiding both of you to the perfect vehicle. Congratulations on your new ride — we appreciate your trust and look forward to supporting you both for many miles ahead!

March 14, 2026

Dealership Rating
Employee Rating

Easy in/out, notified me of the status of the car recall. The audio freeza wasn't address as we didn't have video. However, Jon gave me instructions in the event it occurs again More

by 2PAGES7
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 14, 2026

2PAGES7 responded

Excellent customer service and experience. Recall tasks were completed. Audio freeze wasn't addressed, could not replicate, necessary to send video if it occurs again.

March 13, 2026

Dealership Rating
Employee Rating

When we received our video from the technician. It touched our hearts he sincerely thanked my husband for his service in the military. More

by MARTYMARTINEZ178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Nissan of Elk Grove responded

Thank you for sharing that moment with us. We’re truly grateful for your husband’s service, and it means a lot to know that our technician could assist in making your visit feel welcoming, attentive, and personable. We’re proud to have a team that genuinely cares about our customers and takes the time to show appreciation.

March 12, 2026

Dealership Rating
Employee Rating

He went above and beyond to help me. He personally cut out some plastic from underneath my car. More

by JIM.COUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 13, 2026

Nissan of Elk Grove responded

Thank you for sharing this! We're glad to hear that our team continues to deliver the kind of high level service we are proud to provide everyday to our customers. We truly appreciate your trust and support!

March 12, 2026

Dealership Rating
Employee Rating

Service needed was completed. Multi point inspection addressed all my concers Took the time to address my worries and issues More

by JULES66CRUISE
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 13, 2026

Nissan of Elk Grove responded

Thank you for your 5-star review! We’re glad to hear everything was taken care of and that the inspection helped bring clarity on the needs of your vehicle. We appreciate you trusting us with your vehicle and look forward to helping you again whenever you need us.

March 12, 2026

Dealership Rating
Employee Rating

Quick and friendly Jon was very knowledgeable and friendly. The estimated wait time was spot on! More

by rinchak
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 13, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re happy to hear that Jon provided knowledgeable and welcoming service and that your visit was handled in a timely manner. We appreciate you choosing us and hope to see you again whenever you need us.

March 11, 2026

Dealership Rating
Employee Rating

The service to my car went very well, it was ready when I was told it would be, I'll be there again in 5,000 miles. More

by NOBLEDICKSON988
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 11, 2026

Nissan of Elk Grove responded

Thank you for your 5-star review! It’s great to hear that your vehicle was ready right on schedule and that everything during your visit went by smoothly. We'll be here to welcome you back in the future whenever you need us!

March 11, 2026

Dealership Rating
Employee Rating

Great customer service, and comfortable lounge area. My car came out running great, thank you lots More

by ALAYNA.MAGDALENO
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We’re delighted to hear you enjoyed our lounge amenities and that we were able to get your car running and back on the road. We appreciate you taking the time to share your experience and hope to see you again soon!

March 10, 2026

Dealership Rating
Employee Rating

He speaks in a language that can be understood by the customers who have no clue about cars More

by AGIRMAI2000
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 11, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! Making sure our customers feel informed and well-taken care of is always a priority and we're glad Jon was able to provide transparent guidance and communication throughout your service. We truly appreciate your support and business!

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