Jon Murphy | Page 4

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear you consistently receive excellent care and that everything is handled efficiently during your visits. We appreciate your recommendation and look forward to continuing to provide you with great service.

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear our team provided professional service, kept you well informed throughout the process, and completed your vehicle repairs in a timely manner. We appreciate your feedback and look forward to assisting you again in the future.

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We’re glad Jon was able to guide you through the upcoming repair and provide clear, honest recommendations that helped you feel more confident about the next steps. We also truly value your long-term relationship with Nissan of Elk Grove and appreciate your continued trust over the years. We'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

Thank you for the kind words. We’re glad to hear you’ve had such a great experience with your Nissan Rogue service and that our team has consistently taken good care of you. We truly appreciate your support and look forward to seeing you again.

Nissan of Elk Grove responded

Thanks for sharing your feedback. We’re glad to hear you had a positive experience with John Brooks and that he made your visit a little more enjoyable, while taking good care of your service needs. We always stive to provide personable and welcoming interactions and we're happy to hear you received just that. We appreciate you choosing us and look forward to seeing you again.

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear our team has been consistently helpful and attentive with both your sales and service needs. It’s great to know your questions have been handled promptly and that communication has been smooth throughout. We appreciate your support and look forward to continuing to assist you whenever you need us!

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the resolution process and communication during your visit. We understand how important it is to feel confident that repairs are fully completed and properly verified before a vehicle is returned. We appreciate you bringing this to our attention and we would love to see if we can make this right. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.

Nissan of Elk Grove responded

Thank you for the kind review! We’re really glad your visit felt comfortable overall and that the waiting area and service experience met your expectations. It’s especially great to hear Jon took the extra time to look into your vehicle issue to ensure safety and care and showcase the kind of service we strive to provide at Nissan of Elk Grove. We'll be here to welcome you back in the future whenever you need us!

Nissan of Elk Grove responded

Thank you for your kind words! We’re really glad you had a good experience and that our team took great care of you. We truly appreciate your support and hope to see you again next time!

Nissan of Elk Grove responded

We are glad we could provide a great experience for you! We're really glad you felt comfortable and that everything was explained clearly. It’s important to us that you feel heard, and we’re always happy to answer any questions you have. We appreciate you coming in and hope we can continue that kind of service for you!