Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 3

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Jon Murphy

April 05, 2026

Dealership Rating
Employee Rating

Jon was very helpful with my 10k servicing and software recall work. Great customer service!! So far experience with servicing at this dealership has been honest. More

by Kendoso
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad Jon was able to provide efficient and attentive service, and it’s encouraging to hear that your visits have been handled with honesty and professionalism. Your trust in our team is greatly appreciated, and we look forward to continuing to assist you.

April 04, 2026

Dealership Rating
Employee Rating

Efficient,excellent communication, done prior to what was told. I’ll be back I will tell all of the great service More

by TFAJERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for your kind review. We’re pleased to hear that our team was able to provide timely and effective service while keeping communication clear throughout the process. We look forward to welcoming you back in the future whenever you need us.

April 04, 2026

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Employee Rating

Thank you again for the service provided for my car. Customer service as always was super nice, helpful and responsive. Thank you!! More

by rishasharma304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for your continued trust in our team. It’s always rewarding to know your visits are met with the level of care and communication you expect. We appreciate your support and look forward to assisting you again.

April 03, 2026

Dealership Rating
Employee Rating

Jon provided excellent care for all my vehicular needs. He provided a quick estimate and the process was seamless. The quality of work was great and the video of the diagnostics was greatly appreciated. More

by Nolanono10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re pleased to know that Jon handled your service smoothly and that the added transparency throughout the process made a difference. We truly appreciate your trust and support!

April 03, 2026

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Employee Rating

Nissan of Elk Grove provides the best buying and service experience I’ve ever done business either. The service department is excellent in their communication with their customer, and I trust them completel More

by JJJSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We truly appreciate your continued trust in our team, especially given the distance you travel to visit us. It’s rewarding to know that our commitment to consistency, comfort, and clear communication has made a lasting impression. We value your loyalty and look forward to continuing to provide the level of care you expect.

April 01, 2026

Dealership Rating
Employee Rating

I’ve been a member of this dealership for about a year now. Raul has always helped me out and does an amazing job. Doesn’t make the situations stressful and makes them easy to solve. If I have a question, More

by ZENAIDASOLANO4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Apr 06, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars and for your continued loyalty over the past year. We’re thrilled to hear Raul has consistently provided support that makes your visits easier and less stressful, while taking the time to clearly explain everything. We hope to keep a lasting-relationship and we'll always be here to welcome you back in the future whenever you need us!

March 31, 2026

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Great service! Timely well Done work. The problem could not be recreated so I will be retuning soon as it does More

by TERAHGILBREATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your 5-star review. We appreciate your patience, and we’re always committed to helping you resolve any of your vehicle issues, so we'll gladly assist you for any future maintenance needs. Our team looks forward to working with you again soon to ensure your vehicle is performing at its best.

March 31, 2026

Dealership Rating
Employee Rating

I was very upset walking in i wasn't sure if my problem could be solved but Jon worked with me and was understanding of it my situation. He offered simple yet descriptive explanations for things i didn't k More

by dallasholly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. Ensuring our customers feel heard and confident in the solutions we provide is very important to us, and we’re happy Jon could make a positive difference in your visit. We'll be here to welcome you back in the future whenever you need us!

March 28, 2026

Dealership Rating
Employee Rating

Everything went A ? ? ?? Will always take my cat there if I have issues More

by Zoliman
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear that your experience went smoothly and met your expectations and we’re honored that you’ll continue to rely on us for your vehicle needs. We look forward to serving you whenever you need assistance.

March 28, 2026

Dealership Rating
Employee Rating

Elk Grove Nissian was amazing with there customer service & John was amazing & helpful, I’m always met with awesome service. More

by Charles Bergum
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re thrilled to hear that John and our team consistently provide outstanding service that makes you feel welcomed and supported. We look forward to continuing to exceed your expectations during every visit.

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