Jon Rydings
Jon Rydings at Colonial Ford of Plymouth

Jon Rydings | Page 2

Service Director

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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3.6
25 Reviews
3.6

25 Reviews

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25 Reviews of Jon Rydings

June 01, 2026

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Employee Rating

Terrible communication, lying, deceitful. Full of excuses and incompetence. Would not recommend to anyone. Stay away. More

by tylerbrown
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Marotta

Jun 05, 2026

Colonial Ford of Plymouth responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

May 29, 2026

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I asked for oil change and fuel filter and they did more than i said and charged me 806,52 that was not what i asked for. i will not do it again. Your people on the counter need to pay attention. More

by EAGLEEPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Jamieson, Jhaki Wholey , Peter Parsons

Jun 05, 2026

Colonial Ford of Plymouth responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

May 20, 2026

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Went there for a draw in my battery,was told it was fixed to find out it wasn’t after spending $1,700.Then took it back and they wanted to charge me another $2,011 dollars very disappointed. More

by ESTRELA9253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2026

Colonial Ford of Plymouth responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

May 12, 2026

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I’ve been working with Colonial ford for 3 years now for any services I may have. Their communication and service is top tier. I trust them with my vehicle and know they do whatever they can to make you com More

by megangorham30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick, service department.

May 12, 2026

Colonial Ford of Plymouth responded

Your continued loyalty over three years means a lot to our team. We’re pleased our communication and care help you feel comfortable and confident in your Bronco’s service. We’ll be ready for your next visit. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

May 12, 2026

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Right on top of the game. Came in greeted explained work to be done. Sat down and very quickly came over to ne explained everything needed. Thanked me and off I went. Great te More

by fillman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey , Peter Parsons

May 12, 2026

Colonial Ford of Plymouth responded

Thank you for sharing your experience with our service team. We’re glad we could greet you promptly, explain the work needed on your Ford F-350, and get you back on the road quickly. Your positive feedback about our team is much appreciated. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

May 11, 2026

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Great experience, very professional, and communication was perfect throughout the reservation to drop off and pickup. More

by Anthony@ne3inc.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dell Roderick, Rick Jamieson, Phil Gomes, Jhaki Wholey, Ron Almeida, Jason Giacoppo , Peter Parsons, Cant remember the name who i dealt with but he was great

May 11, 2026

Colonial Ford of Plymouth responded

It’s wonderful to hear the reservation process, drop-off, and pickup were seamless and that our team kept you informed every step of the way. Thank you for trusting us with your Ford F-150’s service. Jason and our crew appreciate your feedback and look forward to serving you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

May 07, 2026

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Colonial Ford’s service department exceeds my expectations! The work to my vehicles is done right the first time with precision More

by gilpinsulky
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 07, 2026

Colonial Ford of Plymouth responded

It’s fantastic to hear our service team delivered precise work on your Ford the first time. Thank you for trusting us with your maintenance and sharing your positive feedback! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

May 04, 2026

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Very very expensive and not really worth your time and effort. I'd find another dealership for anything repairs wise. More

by K F
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Almeida, Dylan Cummings

May 04, 2026

Colonial Ford of Plymouth responded

K F - There are no records of your visit to Colonial Ford of Plymouth Service , please reach out to me directly 774-773-3536 I would like to discuss as we shop pricing in the market and strive to offer value and timely completed service at every opportunity . Ron Almeida General Manager

May 01, 2026

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Employee Rating

I dropped my car off to have the door replaced ( recall). It's been three months and I don't have my car back yet. I was called three times to come in and pick up my car, only to be told it is not ready. The More

by BWALDRON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Jamieson, Jhaki Wholey , Peter Parsons

May 07, 2026

Colonial Ford of Plymouth responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 30, 2026

Dealership Rating
Employee Rating

It took 18 months to have the keyless entry code issue resolved on one vehicle and the other vehicle's keyless entry is still unresolved. The lack of communication has been unfathomable. Jon Rydings said More

by gwen4
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dell Roderick, Glenn Smith

May 04, 2026

Colonial Ford of Plymouth responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention. Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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