Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jonathan Stein
Jonathan Stein at Russ Darrow Honda

Jonathan Stein

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.6
183 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

20 yrs, 6 mos

4.6

183 Reviews

Write a Review

183 Reviews of Jonathan Stein

March 03, 2026

Dealership Rating
Employee Rating

No issues everything was great. I would definitely recommend to a friend. I like the video it was really informative.. More

by WARREN0956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Report | Print
Mar 03, 2026

Russ Darrow Honda responded

How great to hear the video walkthrough provided clear insight and that your Honda CR-V service went smoothly. Thank you for recommending us to your friends. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

February 28, 2026

Dealership Rating
Employee Rating

I don't know who Zach Gresbak is. I dealt with Jon (i think Stein?). He was EXCELLENT!!! He made my experience seemless and easy. Would love to deal with Jon again. When I came to More

by mary.mross50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, Zach Gresbach

Report | Print
Feb 28, 2026

Russ Darrow Honda responded

We appreciate your five star rating and positive feedback about your service experience. It’s great to hear Jonathan made the Honda CR-V service seamless and that pickup was fast. We look forward to helping with your CR-V again. George Matthews george.matthews@russdarrow.com

February 27, 2026

Dealership Rating
Employee Rating

Dealership operates efficiently and effectively. Jon was great at explaining service and costs. Car is in great shape. More

by CWATTSUTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Hottenstein

Report | Print
Feb 27, 2026

Russ Darrow Honda responded

We’re pleased to hear our efficient process and transparent explanations met your needs. Thank you for trusting us with your Honda CR-V and letting us keep it in top condition. George Matthews george.matthews@russdarrow.com

February 26, 2026

Dealership Rating
Employee Rating

Fast service. No appointments needed. Excellent customer service as they explained everything to you in advance. More

by KK225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez, Maddie Wojciechowski

Report | Print
Mar 01, 2026

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

February 22, 2026

Dealership Rating
Employee Rating

I came to this location for an oil change in my experience was a good one. They were fast and friendly. Great customer service. More

by QUINTONPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, Rachel Aguilar, Maddie Wojciechowski , Alicia Love

Report | Print
Feb 22, 2026

Russ Darrow Honda responded

Delighted to know our team handled your Honda Civic’s oil change both quickly and courteously. Thank you for recognizing our fast and friendly service, and we look forward to helping you again. George Matthews george.matthews@russdarrow.com

February 18, 2026

Dealership Rating
Employee Rating

Great friendly service, attention to detail and my concerns. Service provided same day no hassle. More

by Nubian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski

Report | Print
Feb 18, 2026

Russ Darrow Honda responded

Your kind words brighten our day. We’re pleased our team addressed your concerns with friendly, detail-oriented care and provided hassle-free same-day service. Thank you for trusting Honda with your CR-V. George Matthews george.matthews@russdarrow.com

February 16, 2026

Dealership Rating
Employee Rating

Great service from Jon and his Sunday team. Price was also great for the services I received. More

by Shaunakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 16, 2026

Russ Darrow Honda responded

Wonderful to know Jonathan and our Sunday crew provided you with excellent care on your Honda CR-V Hybrid. We’re pleased the service quality and pricing met your expectations. We appreciate your five star feedback and look forward to helping again. George Matthews george.matthews@russdarrow.com

February 15, 2026

Dealership Rating
Employee Rating

I truly enjoyed working with her… she’s good at what she’s doing. She has a great personality she’s a keeper More

by Yolanda H
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown, Adriana Perez, Maddie Wojciechowski , Malcolm and I’m trying to work with Ms. Bridgette Hill right now

Report | Print
Feb 15, 2026

Russ Darrow Honda responded

We’re delighted you had such a positive experience with our service team member during your CR-V visit. Your five-star rating means a lot to us. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

February 15, 2026

Dealership Rating
Employee Rating

Everything was great except that it took 2. 5 hours to get my oil change/tire rotation done even tho I had an appt More

by DEALKRATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Report | Print
Feb 16, 2026

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 12, 2026

Dealership Rating
Employee Rating

Great service Didn’t take too long Rental provided for the day Great video to show old and new parts that were replaced. Great price More

by FRANCJROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Adriana Perez, Maddie Wojciechowski

Report | Print
Feb 12, 2026

Russ Darrow Honda responded

It’s great to know your Honda Pilot service went smoothly with a quick turnaround and a courtesy rental for the day. We’re glad the video walk through of replaced parts gave you clear insight and that the pricing met your expectations. We appreciate the chance to serve you and look forward to helping again. George Matthews george.matthews@russdarrow.com

1
2
...
19

Dealership Inventory (181 Vehicles)

used 2016 Nissan Rogue car, priced at $5,999
2016 Nissan Rogue
used
Arctic Blue Metallic exterior
Automatic
All-wheel Drive
$5,999
View Details
used 2024 Ram ProMaster 2500 car, priced at $39,899
2024 Ram ProMaster 2500
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
$39,899
View Details
used 2024 Honda HR-V car, priced at $25,333
2024 Honda HR-V
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$25,333
View Details
new 2026 Honda Ridgeline car, priced at $43,644
2026 Honda Ridgeline
new
Ga exterior
Automatic
All-wheel Drive
$43,644
View Details
used 2023 Honda HR-V car, priced at $22,949
2023 Honda HR-V
used
Deep Ocean Pearl exterior
Automatic
All-wheel Drive
$22,949
View Details
new 2026 Honda Odyssey car, priced at $48,990
2026 Honda Odyssey
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
$48,990
View Details
View All Inventory