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Jonathan Stein
Jonathan Stein at Russ Darrow Honda

Jonathan Stein | Page 2

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
229 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

21 yrs

4.6

229 Reviews

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229 Reviews of Jonathan Stein

June 17, 2026

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Employee Rating

Jon was attentive to my requests and very informative. He was professional, courteous, knowledgeable and efficient. Well Done More

by rjmanders
Recommend Dealer
Yes

Other Employees Tagged: Jon Stein

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Jun 17, 2026

Russ Darrow Honda responded

Reading that Jonathan met your requests with professionalism and efficiency is wonderful. We appreciate the chance to service your Honda Pilot and are glad he provided clear, informative support. Thank you for the kind words. George Matthews george.matthews@russdarrow.com

June 16, 2026

Dealership Rating
Employee Rating

Excellent service as usual. The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for? More

by THERABISHAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown, Cruz Drahonovsky

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Jun 16, 2026

Russ Darrow Honda responded

It’s wonderful to know the service video and our team made your CR-V visit both efficient and informative. Thank you for highlighting our fast work and fair pricing. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

June 14, 2026

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Employee Rating

Very very good customer service. . very nice efficient and knowledgeable will highly recommend for service thank you Rachel More

by DERRICK.TAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Maddie Wojciechowski

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Jun 14, 2026

Russ Darrow Honda responded

We’re delighted your Honda Odyssey service was smooth and efficient. Rachel and our team appreciated the opportunity to assist you and share their expertise. Thank you for recommending us for service. George Matthews george.matthews@russdarrow.com

June 11, 2026

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Employee Rating

Jon and everyone in the service department is amazing. Highly recommend them to everyone I know! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Maddie Wojciechowski, Alicia Love, Angela David

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Jun 11, 2026

Russ Darrow Honda responded

Thank you for recommending our service department. We’re thrilled to know the maintenance on your Honda CR-V Hybrid met your expectations. It’s been a pleasure assisting you and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 07, 2026

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Employee Rating

I like everything about you place good service,but I don't like the manager!!! More

by sayon413
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Aleiah Brown, Maddie Wojciechowski, Cruz Drahonovsky, Alicia Love, Edgardo Acosta, Angela David , Kailah Flores-Malone

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Jun 09, 2026

Russ Darrow Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

June 04, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable staff that explained things well and diagnosed my issue. My only concern is the price of the spark plug repair. More

by jameslarson482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 04, 2026

Russ Darrow Honda responded

We appreciate your kind words about our team’s expertise and clear explanations. We understand your concern about spark plug repair pricing and invite you to connect with Jonathan to review the estimate and address any questions. Thank you for trusting us with your Honda. George Matthews george.matthews@russdarrow.com

June 04, 2026

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Employee Rating

Edwardo was great on the phone and in person. Service was good with prompt communication. More

by Sameer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Edgardo Acosta

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Jun 04, 2026

Russ Darrow Honda responded

Thank you for the five-star review. We’re glad our team provided clear updates and smooth service for your Honda Accord. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

June 03, 2026

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Employee Rating

They were very helpful with my tire problem. They got me in quickly and did a grest job. More

by MGWD1.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 03, 2026

Russ Darrow Honda responded

Thank you for letting us know we could address your tire issue on your Honda CR-V Hybrid promptly. We’re happy the team handled everything effectively. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 02, 2026

Dealership Rating
Employee Rating

My opinion is the staff makes the dealership what it is that being said russ darrow has got to be taken great care of the employees cause it's always a pleasure dealing with the staff More

by lhughes137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Ljubich, Alicia Love, Tracey Morales

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Jun 02, 2026

Russ Darrow Honda responded

It’s wonderful to hear our team made your new Honda Pilot purchase so enjoyable. We appreciate your recognition and look forward to assisting you again whenever needed. George Matthews george.matthews@russdarrow.com

June 02, 2026

Dealership Rating
Employee Rating

Everyone is very friendly and accommodating-the time it took to service the vehicle was accurate and the car wash was much appreciated More

by MARYSCHULTEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Print
Jun 02, 2026

Russ Darrow Honda responded

It’s great to hear our team provided friendly and accommodating service and that we met your timing expectations. We’re also happy the complimentary wash added value to your visit. Your feedback encourages us to maintain this level of care for your Honda. George Matthews george.matthews@russdarrow.com

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