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Jonathan Stein
Jonathan Stein at Russ Darrow Honda

Jonathan Stein | Page 2

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
235 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

21 yrs, 2 mos

4.7

235 Reviews

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235 Reviews of Jonathan Stein

July 08, 2026

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Employee Rating

Was easy to make an appointment and I had great service with The service advisor and the mechanics at Russ Darrow Honda strongly recommend. John Stein was great to work with. More

by andycam7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Russ Darrow Honda responded

Thank you for sharing how simple it was to book your CR-V service and how well our advisor and technicians cared for your vehicle. Jonathan will be pleased to hear your positive feedback. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

July 08, 2026

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Employee Rating

Wonderful service - professional, courteous, knowledgeable and quick. I drive a few extra miles to come here because the service is great - everyone goes above and beyond to accommodate the cust More

by LISALASKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Russ Darrow Honda responded

We’re grateful that you drive extra miles for our service. Thank you for trusting us with your Honda HR-V. It’s wonderful to know our team’s professionalism, courtesy and speed make a difference. George Matthews george.matthews@russdarrow.com

July 07, 2026

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Employee Rating

Consistently excellent communication about completion time, detailed explanation about car issues and recommendations to resolve those issues. Always treated with respect. More

by LLAMA4TWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Cruz Drahonovsky , Levi Krause

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Jul 07, 2026

Russ Darrow Honda responded

We appreciate you sharing your thoughts about our Honda service. We’re pleased our team kept you informed on completion timing and guided you through each recommendation. It’s great to know you felt respected throughout your visit. George Matthews george.matthews@russdarrow.com

June 24, 2026

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Service team was very accommodating and helpful. We appreciate their hard work and dedication to get us back on the road safely. More

by DTILLAR1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Russ Darrow Honda responded

Thank you for sharing your experience with our service team’s accommodating and helpful approach. We’re glad to have helped get your Honda Accord back on the road safely and are here if you need anything else. George Matthews george.matthews@russdarrow.com

June 23, 2026

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Employee Rating

Amazing service that was friendly, attentive and accommodating. Great communication about on going process. Found 2 issues that I had concerns with that another Honda dealership said was nothing. More

by LMJASPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 23, 2026

Russ Darrow Honda responded

We’re pleased to learn our team provided friendly, attentive service and clear communication for your Honda Passport. Our service advisor Jonathan was glad to find and address the issues previously dismissed elsewhere. We appreciate the opportunity to earn your trust. George Matthews george.matthews@russdarrow.com

June 19, 2026

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Employee Rating

I appreciate that video that is sent with the work that was done. The video gives you confidence that the work agreed upon is done. More

by tpatten1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Maddie Wojciechowski

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Jun 19, 2026

Russ Darrow Honda responded

It’s great to hear the video update gave you confidence that the agreed work on your HR-V was completed. Thank you for trusting us with your Honda and sharing your feedback. George Matthews george.matthews@russdarrow.com

June 17, 2026

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Employee Rating

Jon was attentive to my requests and very informative. He was professional, courteous, knowledgeable and efficient. Well Done More

by rjmanders
Recommend Dealer
Yes

Other Employees Tagged: Jon Stein

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Jun 17, 2026

Russ Darrow Honda responded

Reading that Jonathan met your requests with professionalism and efficiency is wonderful. We appreciate the chance to service your Honda Pilot and are glad he provided clear, informative support. Thank you for the kind words. George Matthews george.matthews@russdarrow.com

June 16, 2026

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Employee Rating

Excellent service as usual. The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for? More

by THERABISHAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown, Cruz Drahonovsky

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Jun 16, 2026

Russ Darrow Honda responded

It’s wonderful to know the service video and our team made your CR-V visit both efficient and informative. Thank you for highlighting our fast work and fair pricing. We look forward to helping you again. George Matthews george.matthews@russdarrow.com

June 14, 2026

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Employee Rating

Very very good customer service. . very nice efficient and knowledgeable will highly recommend for service thank you Rachel More

by DERRICK.TAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Maddie Wojciechowski

Print
Jun 14, 2026

Russ Darrow Honda responded

We’re delighted your Honda Odyssey service was smooth and efficient. Rachel and our team appreciated the opportunity to assist you and share their expertise. Thank you for recommending us for service. George Matthews george.matthews@russdarrow.com

June 11, 2026

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Employee Rating

Jon and everyone in the service department is amazing. Highly recommend them to everyone I know! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Maddie Wojciechowski, Alicia Love, Angela David

Print
Jun 11, 2026

Russ Darrow Honda responded

Thank you for recommending our service department. We’re thrilled to know the maintenance on your Honda CR-V Hybrid met your expectations. It’s been a pleasure assisting you and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

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