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Jonathan Stein
Jonathan Stein at Russ Darrow Honda

Jonathan Stein | Page 16

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
235 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

21 yrs, 2 mos

4.7

235 Reviews

Write a Review

235 Reviews of Jonathan Stein

February 14, 2025

Dealership Rating
Employee Rating

Alondra was so helpful getting me in quickly for all of the concerns. The Lyft driver to Mayfair was also great. Thanks for taking such good care if my Honda! More

by TRISHALICKTEIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Taylor, Daryl Robinson , Tiffany Breuer, Andrew Martin, Alondra Sandoval

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Feb 14, 2025

Russ Darrow Honda responded

Thank you, Trisha, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alondra here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 10, 2025

Dealership Rating
Employee Rating

Everything was great and explained in a way that I could understand from the service people to the service on my car. More

by Andrew Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval

Print
Feb 10, 2025

Russ Darrow Honda responded

Andrew, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Very efficient and knowledgeable- great customer service. Shuttle service was much appreciated. Everyone was very friendly. More

by PAMELAWFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 10, 2025

Russ Darrow Honda responded

Pamela, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

I have had exclusively good experiences over 14 years. This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangib More

by justinthomasbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Maddie Wojciechowski , Tiffany Breuer, Adriana Perez

Print
Feb 10, 2025

Russ Darrow Honda responded

Thank you, Justin! Jay and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 05, 2025

Dealership Rating
Employee Rating

Jon Stein is amazing to work with every time we come in with anyone of our vehicles. More

by pmcapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 05, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Jon here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Adriana was great to work with. We had issues post appointment and Jon one of assistant managers helped us with a battery isssue. He was honest, transparent and knowledgeable with More

by grandmawoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

Print
Feb 03, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that Adriana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

Chris Berger always goes above and beyond. He is one of the main reasons I take all my cars for service More

by Rfischer9.sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Lesia Matthis, AL COBB, Jay Malkowski, Rachel Aguilar, Mike Graat, Maddie Wojciechowski , Christopher Berger

Print
Feb 03, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and the team met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 01, 2025

Dealership Rating
Employee Rating

Yazen was a very kind, helpful, and thoughtful gentleman. He went further than anyone had before. Thank you. More

by nancyp530
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Yazen Saleh

Print
Feb 02, 2025

Russ Darrow Honda responded

Hi Nancy: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

John my service representative has Great customer service he really took the time to get my vehicle fixed More

by NATALIEEAST3RALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 02, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

I have dealt with Zach a couple of times of coming in for an an oil change. He has always been awesome in every way! More

by KMILLNER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, Gerald Johnson, Zach Gresbach

Print
Jan 31, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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