Jordan Ferber | Page 9

Second purchase of a vehicle at Acura of Pembroke Pines and they never disappoint. My Acura dealership of choice and Joe Urteaga is the best salesman. Thank you. and they never disappoint. My Acura dealership of choice and Joe Urteaga is the best salesman. Thank you. More

by andrewhirs Verified Customer Verified Customer

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Service advisors, support staff and overall experience at Pines Acura was commendable. I’ve been a customer for over 10 years. I would recommend them if you’re looking for great service or deals. Pines Acura was commendable. I’ve been a customer for over 10 years. I would recommend them if you’re looking for great service or deals. More

by motor18 Verified Customer Verified Customer

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It's always a great experience with Rayon and Jordan when I get my car serviced! I get my car serviced! More

by Jason C. Verified Customer Verified Customer

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Great service and attention from Service team led by Jordan. This was the first service for my MDX 2023, and I have been a customer since 2015. Keep it up! Jordan. This was the first service for my MDX 2023, and I have been a customer since 2015. Keep it up! More

by D Suzuki Verified Customer Verified Customer

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Jordan was exceptional. He kept me informed and updated on my vehicle during the service. He kept me informed and updated on my vehicle during the service. More

by vanessadowns86 Verified Customer Verified Customer

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Excellent service. Big thank you to Lucas and Jordan for always taking care of me. Big thank you to Lucas and Jordan for always taking care of me. More

by BRYANTPATINO1 Verified Customer Verified Customer

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Jordan spent 30 minutes with me in my car explaining every switch and usage and made my like SOOO simplified and so much better. I can now first truly begin using my TLX to its fullest after driving it every switch and usage and made my like SOOO simplified and so much better. I can now first truly begin using my TLX to its fullest after driving it for 2 years More

by REBYAAK Verified Customer Verified Customer

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Service Manager Jordan was exceptional! I previously brought my car for an ongoing starter problem but the tech was not able to diagnose any problems. I escalated to Jordan on the issue a I previously brought my car for an ongoing starter problem but the tech was not able to diagnose any problems. I escalated to Jordan on the issue and he took the time to understand the problem and worked with the lead technician to find out what was the issue with my starter. Throughout this service, Jordan remained professional, patient and most importantly very responsive. I told him he has earned my future business. More

by DHUNG1 Verified Customer Verified Customer

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Jordan Ferber is 5/5; Angie at the payment desk is 5/5; and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just ha and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just have to keep filling it up with air if I don't want to change the tires now. When I left the dealer on Friday, my vehicle did not feel the same. A tire rotation seemed to have messed up my car. When I returned to the dealer the next day on Saturday, Jordan took immediate care of the situation. He explained to me that he did not feel comfortable me leaving the service center without changing at least one tire. Marco failed to provide me a copy of the diagnostic of the vehicle. I don't even know what I paid $397 for on Friday - I came for an oil change and ended up having to do a tire rotation and whatever else? The explanation was not conveyed clearly from Marco and based on the information Jordan provided, Marco jeopardized my life, which I'm extremely disappointed. This is why I have only dealt with Jordan in the past. The level of trust with anyone else other than Jordan in Service is incredulous. I basically lost more time I could have spent with my family to tend to an issue with my vehicle that should have been taken care of on Friday. More

by JFITZPATRICK3 Verified Customer Verified Customer

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Exception experience again. Never felt hassled, pressured or annoyed during the experience. Exact opposite. I was presented a deal, we discussed terms once, picked up vehicle n Never felt hassled, pressured or annoyed during the experience. Exact opposite. I was presented a deal, we discussed terms once, picked up vehicle next day, In and out of dealership in under an hour. Gio and his team listening to what I ask for and then executing, is why I keep getting Acuras here. More

by AT Verified Customer Verified Customer

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