Jordan McManus
Jordan McManus at Bob Penkhus Volkswagen

Jordan McManus | Page 8

Finance Manager

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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179 Reviews

Jordan has been in the Auto Industry for 8 years. He is originally from Ohio and has lived in Colorado for 5 years. He is certified in Mazda, Volvo and Volkswagen. In his spare time he enjoys Jeeping, motorcycle riding spending time with his dogs Winifred, Sandy and Annabelle.

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179 Reviews

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179 Reviews of Jordan McManus

July 28, 2022

Dealership Rating
Employee Rating

Torell was an awesome sales associate and I will recommend all my friends to do business with him if they are in the market for a new car. More

by Victor & Megan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrell Crowell

Jul 29, 2022

Bob Penkhus Volkswagen responded

Victor/Megan thank you for coming to see us for your new car shopping. We are thrilled to hear that Torell was able to help you find the right car. Enjoy the new ride and come see us again soon.

July 27, 2022

Dealership Rating
Employee Rating

My salesman Mike and all of the other team members provided excellent customer service. This dealership is awesome More

by DONAFLORA53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hepperle , Tadd Wells

Jul 29, 2022

Bob Penkhus Volkswagen responded

Dona thank you for the 5 star review. We are very pleased that Mike could help you find the right vehicle.

July 26, 2022

Dealership Rating
Employee Rating

Marvin and Bryn are very helpful. They made sure I had an amazing experience with the dealership. More

by JACQUIDIONGCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryn Reynolds, Marvin Banks , Amanda Mead

Jul 29, 2022

Bob Penkhus Volkswagen responded

Thank you for the feedback. We appreciate you giving Marvin and Bryn a shoutout.

July 26, 2022

Dealership Rating
Employee Rating

Ok if you like to be played. Went in to buy a used car that was advertised online with a price plus tax, fees, and a total. Have over 800 credit score and was going to put 40% do More

by Cut2theChase
Recommend Dealer
No
Jul 29, 2022

Bob Penkhus Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-473-4595

July 08, 2022

Dealership Rating
Employee Rating

Sales experience was amazing, very knowledgeable, and premium experience. Very high pressure on 3rd party warranties at the end of the sales process is the only reason this wasn't 5 star overall - need t More

by ss18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leiva, Marvin Banks

Jul 12, 2022

Bob Penkhus Volkswagen responded

Congratulations on your new vehicle. Thank you for allowing us to help with your car shopping needs. Enjoy your new ride and come see us again for any other car needs.

June 25, 2022

Dealership Rating
Employee Rating

Sakes man was very unprofessional and did not communicate well lied to me coming from Denver just to get me there More

by TDICKMAN9938
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Heuertz, Emily Porter, Tadd Wells

Jun 30, 2022

Bob Penkhus Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves, and we are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-473-4595

June 13, 2022

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Employee Rating

I purchased a 2019 Volvo XC90 from Stefan Campbell and had a great experience. I was looking for a used car and he was very accommodating with test drives and was low pressure. Overall the purchase went s More

by Shadpmg01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stefan Campbell

Jun 23, 2022

Bob Penkhus Volkswagen responded

Thanks so much for the 5 star review! We'll be sure to pass along your praise to Stephen and the crew. Can't wait to see you next time!

June 02, 2022

Dealership Rating
Employee Rating

Torrell was fantastic! He ensured all our needs were met. He is friendly, professional, and makes sure to follow up. We purchased 2 vehicles and the process was extremely s More

by PARIS85ANAIZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tadd Wells, Hugh Yousif, Torrell

Jun 03, 2022

Bob Penkhus Volkswagen responded

Thanks for sharing your feedback! We aim to go above and beyond for each and every customer -- we'll be sure to pass along your praise to Torrell!

May 29, 2022

Dealership Rating
Employee Rating

It was such a pleasure working with Bryn. He made my car buying experience in this crazy time easy and stress free. He even drove an hour to pick me up at my house and bring me to the dealers More

by stefanielou
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryn Reynolds

Jun 03, 2022

Bob Penkhus Volkswagen responded

Thanks for taking the time to leave your feedback! We're thrilled you feel the buying experience was the best you've ever had - that's our goal. We will be sure to pass along your praise to Bryn.

May 27, 2022

Dealership Rating
Employee Rating

Everything was great up until I was told that I must purchase extra services such as the exterior ceramic protection and anti theft guard. This really upset me because I had not even tried to negotiate More

by Ben Teater
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julio Salazar

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