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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 8

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
416 Reviews

Dealership Experience

4 yrs

Industry Experience

3 yrs, 8 mos

4.9

416 Reviews

Write a Review

416 Reviews of Jordan Waters

September 17, 2024

Dealership Rating
Employee Rating

Great experience. Would recommend with anybody with a Honda. Everybody is friendly and communicates very well. More

by PALMERR53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone

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Sep 17, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 10, 2024

Dealership Rating
Employee Rating

Our experience buying was great and this past Saturday we had our first visit with the service department, everything was excellent! More

by AMYMASSEY11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback!

September 10, 2024

Dealership Rating
Employee Rating

Jordan was very friendly, attentive and responsive. I received excellent service. She kept me up to date on what was needed. More

by KARENRUEHLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Karen, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

September 10, 2024

Dealership Rating
Employee Rating

She was kind and knowledgeable about the services provided. I appreciate her letting me know of the wait time More

by BAILEYSWEAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2024

Dealership Rating
Employee Rating

Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry Ford, John Heaton, Richie Goetz, Kevin Etters

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Sep 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Katelyn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 10, 2024

Dealership Rating
Employee Rating

Jordan was very knowledgeable, attentive, and responsive, and stayed in better than normal contact... I also have to say the wait time was shorter than normal, and since time is our most precious More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jordan here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 09, 2024

Dealership Rating
Employee Rating

Friendly, efficient service. Always a pleasant experience . A car wash and vacuum would be a great added service! More

by COX1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters

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Sep 09, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

Dealership Rating
Employee Rating

Great and very fast service. Very friendly and kept me up to date on what was being done. More

by dmlong80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2024

Dealership Rating
Employee Rating

I can always count on excellent service with prompt communication. I can also always count on Great customer service. More

by jessicapbabcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford

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Sep 05, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville, Jessica! We appreciate your business and hope to see you again soon!

September 05, 2024

Dealership Rating
Employee Rating

I went in not planning to buy but I did because of Scott and Brittany, I’m a happy owner of 2025 Honda HR-V ! More

by Cynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Brittany Lewis , Scott Galloway

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Sep 05, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience, Cynthia! We'll pass along your compliments to Scott and Brittany. We sincerely value your business and look forward to your next visit!

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