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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 8

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

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421 Reviews of Jordan Waters

September 27, 2024

Dealership Rating
Employee Rating

Excellent service and communication from Jordan. I left the dealership happy after my oil change and follow up on some existing concerns. More

by SDELUCCA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2024

Dealership Rating
Employee Rating

Always very professional and prompt. Very accommodating. Everyone has always been very pleasant and friendly. More

by MISTY0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

Shottenkirk Honda of Cartersville responded

Misty, Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

September 23, 2024

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Employee Rating

Jordan took excellent care of me and answered all my questions with professional responses. Very pleased More

by TERESA22391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Shottenkirk Honda of Cartersville responded

Teresa, Thank you for your business and this review. We're happy to hear Jordan and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

September 17, 2024

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Employee Rating

Fast and great service she was fantastic. I live in Texas and do my service here in Georgia ,when I’m in the area. I purchased my Honda CRV Hybrid from Shottenkirk Honda. I am retired now. More

by BRENDARHODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lewis, Michael Welch, Bobby Watkins , Wendi Kennedy

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Sep 18, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Brenda, and for taking the time to leave us this wonderful feedback!

September 17, 2024

Dealership Rating
Employee Rating

Jordan is awesome. She makes sure the work is done right and on time. We’re always very happy to work with her. More

by KRISANDRICH_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad to hear that Jordan was able to help, and we hope to see you again!

September 17, 2024

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Employee Rating

Great experience. Would recommend with anybody with a Honda. Everybody is friendly and communicates very well. More

by PALMERR53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone

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Sep 17, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 10, 2024

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Employee Rating

Our experience buying was great and this past Saturday we had our first visit with the service department, everything was excellent! More

by AMYMASSEY11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback!

September 10, 2024

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Employee Rating

Jordan was very friendly, attentive and responsive. I received excellent service. She kept me up to date on what was needed. More

by KARENRUEHLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Karen, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

September 10, 2024

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Employee Rating

She was kind and knowledgeable about the services provided. I appreciate her letting me know of the wait time More

by BAILEYSWEAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2024

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Employee Rating

Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry Ford, John Heaton, Richie Goetz, Kevin Etters

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Sep 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Katelyn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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