Jorge Garcell
Jorge Garcell at Lexus of Pembroke Pines
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Jorge Garcell | Page 3

Pre-Owned Sales Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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3.9
40 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

3.9

40 Reviews

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40 Reviews of Jorge Garcell

January 30, 2021

Dealership Rating
Employee Rating

Thanks for you help with the navigation system. I really appreciate your dedication to your clients. The workers were professional and nice . I really recommend this dealers More

by Mercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Hunter, Veronica Rodriguez , Isidro Garcia

Feb 01, 2021

Lexus of Pembroke Pines responded

Mercy - It's our pleasure to assist you! Thank you so much for choosing Lexus of Pembroke Pines for your new vehicle and taking time to post a review. Safe travels and hope to see you next time!

January 23, 2021

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Thanks for the excellent services . They are very professional. I feel like them like family . You can count on them with you needed . Thanks for being here for us . More

by Mercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Veronica Rodriguez

Jan 25, 2021

Lexus of Pembroke Pines responded

It's our pleasure to assist you, Mercy! We are so glad to hear that you receive professional service from our Lexus of Pembroke Pines team, and we appreciate this review. Thank you for your business!

December 24, 2020

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Employee Rating

Amazing experience from start to end would recommend anyone you won’t be disappointed. Edgar was extremely friendly and knowledgeable about the vehicles and helped me find the perfect NX300 with red int More

by Aaron Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edgar Chaparro, Jaasiel Lacayo

Dec 24, 2020

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines and for sharing this feedback. We want guests to be confident behind the wheel and it is wonderful to hear that Edgar helped you into a Lexus NX 300. On behalf of all of us, congrats and safe travels!

December 06, 2020

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Employee Rating

Best dealership in town, very friendly and professionals, fast and transparent. In and out, Carlos in service is the best and everyone in sales and service More

by GCOSTANTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2020

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful to have you as a customer here at Lexus of Pembroke Pines, and we will be sure to let Carlos know that you appreciate his help. We look forward to your next visit!

December 06, 2020

Dealership Rating
Employee Rating

Great Customer service! You will not be disappointed. . “Quality in a service or product is not what you put into it. It is what the customer gets out of it.” More

by CSEXTON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Pembroke Pines, and it means a lot to know that we've earned your trust. We look forward to your next visit!

September 16, 2020

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I received professionalism from the Staff. My car shopping experience was a piece of cake. Mario was very knowledgeable and attentive to my requests. I highly recommend this dealership to anyone. More

by bling9.xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario F Padron

Sep 16, 2020

Lexus of Pembroke Pines responded

We are grateful to receive your feedback! At Lexus of Pembroke Pines, our team is dedicated to providing friendly and professional service for guests and I am thrilled to hear that Mario hit the mark. Enjoy your vehicle!

August 25, 2020

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Employee Rating

Thank you very much for all your help, excellent Thank you very much for all your help, excellent attention and you are very nice. I loved being part of Lexus !!! 100% recommended for everyone!! More

by Paulina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario F Padron

Aug 26, 2020

Lexus of Pembroke Pines responded

Reviews like this always make us smile, Paulina! We're so glad we could put you in your dream car and deliver exceptionally attentive service. Thank you for trusting Lexus of Pembroke Pines with your business!

August 24, 2020

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I purchased my L/Certified used Lexus here and while we had a few hiccups along the way, the team eventually resolved all my concerns. Lexus of Pembroke Pines certainly has competitive prices and a large i More

by SKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlo Castillo, Jaasiel Lacayo

Aug 26, 2020

Lexus of Pembroke Pines responded

We appreciate you taking a moment to share your feedback as it helps our team improve for the future. I am glad to hear that everything was taken care of in the end and that you are on the road in your newly purchased vehicle. If you would like to discuss any aspects of your experience in more detail, please don't hesitate to call. Thank you for shopping with us. Lynn Gonzales - Customer Relations Manager - 954-945-8581

August 18, 2020

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Employee Rating

Jorge offered exceptional customer service when it came to choosing the right car for my family and I. He was very knowledgeable, courteous and professional, it is hard to find such great customer service More

by AGonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gaetano Costantino

Aug 19, 2020

Lexus of Pembroke Pines responded

Feedback like this always makes our day! We're thrilled to hear that Jorge and Dayron made your car-buying experience at Lexus of Pembroke Pines so friendly and attentive. We wish you and your family many safe and happy miles in your new vehicle!

August 17, 2020

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Employee Rating

I had issues with the original vehicle & they did everything in thier power to help get me into a vehicle in my price range, as money & monthly payment was key. I truly appreciate all that they did f More

by BUTTERFLYWINGZ777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ensey , Jason Acosta, Eric & Mickey as well

Aug 18, 2020

Lexus of Pembroke Pines responded

We really appreciate you trusting us with such an important purchase and are so glad that our team was able to help you get into a vehicle that makes sense for your needs and your budget. Thank you for supporting Lexus of Pembroke Pines with a positive review! We love to see this positive feedback about Nicholas, Jorge, and Jay as well. We wish you safe driving!