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Jorge Malagon
Jorge Malagon
Client Service Advisor
Southwest Kia - Dallas
39650 LBJ Freeway South
Dallas, TX 75237
16 Reviews
I’m Jorge Malagon, a Client Service Advisor at Southwest Kia Dallas, dedicated to delivering a service experience that’s honest, efficient, and tailored to your needs. I understand how important your vehicle is to your daily life, and I’m here to ensure it’s cared for with attention, transparency, and professionalism. Whether you're coming in for routine maintenance or a more complex repair, I’ll walk you through the process, keep you informed, and make sure all your questions are answered. My goal is to make every visit as smooth and stress-free as possible. At Southwest Kia Dallas, we believe in treating every guest like family—and I’m proud to be part of a service team that goes the extra mile to earn your trust.
Read moreLanguages Spoken
English
Spanish
16 Reviews
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16 Reviews of Jorge Malagon
November 29, 2025
Arrived at my appointment time All issues were addressed. Received an Uber ride home and another back to dealership, paid for by dealership. addressed. Received an Uber ride home and another back to dealership, paid for by dealership. More
by Joe Frickle
Other Employees Tagged: Ause Al-Barghuthi, Michelle Gomez, Desaraie Chavez
November 27, 2025
Went in for a chrome molding on the driver side door at the bottom of the window. The service technician Jorge does a great job and always has. But your people in the service department that does the work. the bottom of the window. The service technician Jorge does a great job and always has. But your people in the service department that does the work. I don’t think it should’ve took three hours to put the molding on. More
by janetmdoerr
Other Employees Tagged: Ause Al-Barghuthi
November 10, 2025
It’s a good dealer because I buy 3 car on it and all staff very friendly staff very friendly More
by Juan Rivera
Other Employees Tagged: Salvador Mercado, Michelle Gomez
October 20, 2025
Attentive and friendly. Knowledgeable about what they’re doing. Very clean and smelling so wonderful. Knowledgeable about what they’re doing. Very clean and smelling so wonderful. More
by dorafelan
Other Employees Tagged: Desaraie Chavez
October 03, 2025
The staff was very friendly and Dayten was very helpful and informative . Very pleased with our purchase and informative . Very pleased with our purchase More
by Omjr1980
Other Employees Tagged: Jonathan Smith II, Kevin Baker, Dayten Jackson
September 30, 2025
Love them,never had an issue with any of the cars I have purchased from this dealership. The service department (For oil changes, updates & tire rotations) is awesome. purchased from this dealership. The service department (For oil changes, updates & tire rotations) is awesome. More
by Yvette Wilson
September 24, 2025
Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More
by Bg
Other Employees Tagged: Ause Al-Barghuthi, Michelle Gomez, Julian Querino
August 19, 2025
Absolutely the best service I have ever received from a dealership. Jorge was amazing. Kept me informed throughout the entire process. Will never take my car anywhere else. dealership. Jorge was amazing. Kept me informed throughout the entire process. Will never take my car anywhere else. More
by cdrysdale
August 05, 2025
I have been to other Kia dealerships before but this one is terrible. I had an appointment at 7:00am to get an oil change an tire rotation. I showed up to the dealer and they have no record. After that my s is terrible. I had an appointment at 7:00am to get an oil change an tire rotation. I showed up to the dealer and they have no record. After that my service is about $30 more than the other dealers ive been to and to top it off they charged me an additonal $15.00 misc. shop fees charge for "Towels and Cleaning supplies." This is unacceptable to have the service advisor to let you know during closeout. They also quoted me 1hr 15mins to 1hr 30 mins for the service to be completed. I was done in 2hrs 15mins and that was after they took 20mins to just check me in. I will never come here again. Nobody was professional or courteous during my enitre encounter. More
by Kotta
