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Jose Alarcon
Jose Alarcon at Envision Ford of Oxnard

Jose Alarcon

Service Manager

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.3
12 Reviews
4.3

12 Reviews

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12 Reviews of Jose Alarcon

August 25, 2025

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Employee Rating

Ser vice manager is very knowledgeable and helpful. Service is done on time and the auto is kept very clean More

by TTHLLH
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Recommend Dealer
Yes
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August 24, 2025

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Great customer service. Very friendly staff. My service was complete in a very timely matter. More

by Bianka
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Recommend Dealer
Yes

Other Employees Tagged: Nemer Sarriedine, Mo Orozco, Daniel Ayala

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August 24, 2025

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Alex Torres is a great guy , he was very welcoming, great customer service and positive attitude. Would highly recommend him to others. More

by MVPALAZUELOS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mo Orozco, Evan Grodan, Mitch De La Cruz, Daniel Ayala, Alex Torres, Jose Castillo, Grant Lee, Sean Holguin

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August 24, 2025

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Great services , fast and friendly service get the job done in a timely manner and fair price More

by ALATTIMER
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

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August 20, 2025

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Envision had my vehicle for over a Month and a half and I had to call 2 to 3 times a day for to get updates, I was told my vehicle was ready only to drive all the way out to the dealer and 2 of the issues on More

by surfsup003
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Grant Lee

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Aug 20, 2025

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience. Having your vehicle with us for that long, dealing with unclear communication, and then finding work items left unaddressed is unacceptable. I also take your concerns about the rental charges very seriously. This is not the level of service we strive to deliver, and I will personally review what happened with your repair and follow up to make sure it’s addressed properly. Your trust is important to us, and I want to make this right.

August 18, 2025

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I didn’t received the service yet on my car yet. My appointment is schedule for tomorrow More

by VALERIANAGJ84
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala, Alex Torres

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Aug 19, 2025

Envision Ford of Oxnard responded

Thank you for letting us know. Since your appointment is scheduled for tomorrow, we look forward to taking great care of you then. Please don’t hesitate to share any specific concerns when you arrive so we can make sure everything is handled properly.

August 18, 2025

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Good morning, Always had great communication and service dealing with Alex Torrez and Jose Alarcon. More

by SERGIO.PAZ
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Torres

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose have consistently provided you with great communication and service. They’re both dedicated to taking care of our customers, and I’ll be sure to share your kind words with them. Thank you for your continued trust in our team!

August 16, 2025

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Service has always been efficient and thorough. Waiting time has been as estimated, with few exceptions. The client lounge is spacious and comfortable, with other helpful services. Agents have b More

by MPARISEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Torres, Daniel Ayala, Jose Castillo

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear you’ve consistently experienced efficient and thorough service, with accurate wait times and a comfortable lounge to relax in. It’s also great to know our advisors have been knowledgeable, respectful, and patient in addressing your questions and concerns. Thank you for trusting us with your vehicle and for sharing such thoughtful feedback.

August 10, 2025

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ad an excellent experience with the Service Department at Envision Ford. My Service Advisor, Danny Ayala, was amazing—professional, friendly, and attentive from start to finish. He kept me updated throughout More

by jovitajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

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Aug 11, 2025

Envision Ford of Oxnard responded

Thank you for such a thoughtful review. I’m glad to hear Danny delivered professional, friendly, and attentive service from start to finish. Keeping our customers informed and making sure everything is done right is exactly what we strive for. I’ll be sure to share your feedback with Danny — he’ll be thrilled to hear it.

August 08, 2025

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Employee Rating

I like dealing with Alex Torres and Jose Alarcon. They both communicate very well makes things easy on my side. More

by Sergio.Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Torres

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Aug 08, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose took great care of you. They’re both excellent at keeping our customers informed and making the process smooth, and I’ll be sure to share your feedback with them. We appreciate your trust and look forward to helping you again anytime you need us.

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