Jose Facundo
Jose Facundo at Pat Lobb Toyota of McKinney
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Jose Facundo | Page 2

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Jose Facundo

January 16, 2023

Dealership Rating
Employee Rating

Professional, detailed, thorough and respectful! Steven "Mississippi" Boyd was fantastic. He worked with us to find the vehicle that would fit best for our family. He called on a weekly basis to g More

by Lauren Starr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyd

Jan 18, 2023

Pat Lobb Toyota of McKinney responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Lauren, for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

December 17, 2022

Dealership Rating
Employee Rating

In this era of supply chain issue, to buy a new car RAV4 of my interest is disappointing and costing a lot more time and money than ever before. Even the second smart key fob is still delayed to deliver ( I More

by Mr. Pai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Tony Yazbeck General Sales Manager 214-544-8696 socialmedia@toyotaofmckinney.com

December 08, 2022

Dealership Rating
Employee Rating

Jose and the service team as well as all the mechanics that work there are great, thanks for all you guys and girls do for us, the customer! More

by woodard26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Jurs , Easy Newsome

Dec 08, 2022

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose and the team met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

October 14, 2022

Dealership Rating
Employee Rating

Thank you for helping us get our new Camrys! We appreciate all you did to make sure we were happy! More

by carriemb2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abraham Cisneros, Duane May

Oct 15, 2022

Pat Lobb Toyota of McKinney responded

Congratulations on your new vehicle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Tony Yazbeck General Sales Manager

August 23, 2022

Dealership Rating
Employee Rating

I was very disappointed in the service I received. I went to to dealership 2 times with no result. My tire light was on I call and left message and finally I went back over and spoke to the service ma More

by cleochristian3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Abraham Cisneros , Brandon Navarro

Aug 27, 2022

Pat Lobb Toyota of McKinney responded

We're sorry to hear, Cleo, about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please contact us directly or let us know the best way to contact you and we will reach out. Tony Yazbeck General Sales Manager

July 06, 2022

Dealership Rating
Employee Rating

Great staff and great service. Exceeds all expectations, they go above and beyond to assist customers. Fast and courteous More

by Billgironda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 06, 2022

Pat Lobb Toyota of McKinney responded

Bill, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 30, 2022

Dealership Rating
Employee Rating

Steven “Mississippi” Boyd is by far the best car salesman I have ever worked with, and I have worked with many. There was no pushing or pressure of any kind. He took the time in 98 degree heat to answer all More

by Kdpdparents
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas "Spike" Lipscomb, John Fulgoni, John Cole , Steven Boyd, Easy Newsome

Jul 01, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your feedback on your recent visit to Pat Lobb Toyota of McKinney. I'm glad to hear that Steven and Thomas were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Tony Yazbeck General Sales Manager

June 26, 2022

Dealership Rating
Employee Rating

We recently had the best car buying experience with Braden Sjoblom at Pat Lobb Toyota of McKinney. Braden made the whole process enjoyable and effortless. There were no surprises at any point, and his More

by Shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Braden Sjoblom , Tony Yazbeck

Jun 27, 2022

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager

June 17, 2022

Dealership Rating
Employee Rating

I cannot express how blessed I was to have Abraham as my salesman! He is unmatched and completely changed my perspective of car salesmen!. He’s honest, dependable, super patient and very accommodating! Ever More

by Heather McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Heather McDonald responded

Ditto on my rating of Abraham Cisneros shown above. .Your dealership is incredible!

June 17, 2022

Dealership Rating
Employee Rating

Jose in the Service department has been very helpful. His level of professionalism and desire to keep Pat Lobb customers happy is tremendous! More

by krisantha_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 19, 2022

Pat Lobb Toyota of McKinney responded

Krisantha, Thank you so much for your kind word for Jose, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

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