They are really the best in the east.
Great and friendly staff. Staff is highly knowledgeable.
Great and friendly staff. Staff is highly knowledgeable.
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by shawnbus
Service Price Transparency
Jun 02, 2023 -
Eastchester Chrysler Jeep Dodge Ram responded
We couldn't have asked for a better five-star review of Eastchester Chrysler Jeep Dodge Ram! Thank you so much for sharing your kind words with our team.
Their customer service is horrible and I’ve been given
the run around with my car! Almost 3 weeks later and I still don’t have my car!
the run around with my car! Almost 3 weeks later and I still don’t have my car!
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by Aryeli
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2023 -
Eastchester Chrysler Jeep Dodge Ram responded
We are very sorry for the delay with your service and the poor communication from our team. Your experience is important to us and we would like to ensure that everything is taken care of promptly from here on out. Please don't hesitate to give us a call directly when you have a moment. Thank you, Customer Care Team - (877)-811-9330
The guys in the dealership is very respectful and
professional I give those guys five stars
professional I give those guys five stars
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by castrogeorge999
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2023 -
Eastchester Chrysler Jeep Dodge Ram responded
It's an honor to earn your five stars. Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!
Feb 17, 2023 -
castrogeorge999 responded
Just keep up the great work 😃👍
Guys.
Clear communication and quick service.
Customer service team was on point and very respectful towards customers
Customer service team was on point and very respectful towards customers
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by saedbishara
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2023 -
Eastchester Chrysler Jeep Dodge Ram responded
The team appreciates your kind feedback. Thank you for working with us here at Eastchester Chrysler Jeep Dodge Ram.
I have to say that Kier Bayala was a pleasure to work
with. His kind and understanding nature really put me at ease the entire month I was without my car, whom I call “Storm”. It was a long process, for
with. His kind and understanding nature really put me at ease the entire month I was without my car, whom I call “Storm”. It was a long process, for me, but I was reassured 100% of the time that my car would be taken care of and it was. Although, my remote starter control was damaged in the process, both Kier and Jose Gomez, the service manager, took the initiative to resolve the issue and are currently going to reimburse me for a replacement. Overall my experience was satisfactory and I’m super happy Kier Bayala kept his word and delivered on it. Thank you Kier, you deserve a promotion for being able to keep me cool, calm, and collective when this Rican almost lost it! Great work lol 😂.
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by madruby411
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2023 -
Eastchester Chrysler Jeep Dodge Ram responded
This is what we love to hear! Thank you so much for taking the time to leave Eastchester Chrysler Jeep Dodge Ram a five-star review. We are elated that Kier and Jose went above and beyond to ensure you were satisfied with our services. It was a pleasure, and we wish you many safe miles!
It was the best experience I ever experienced in a
dealership thank you so much
dealership thank you so much
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by angelt4455
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2023 -
Eastchester Chrysler Jeep Dodge Ram responded
Thank you for your review. We are glad that the Eastchester Chrysler Jeep Dodge Ram team was nice to work with. We appreciate your business and these kind words. See you around!
I was very happy with my service done by Ricky Beleno.
It’s always a pleasure.
It’s always a pleasure.
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by lidiavb8911
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ricky Beleno
Jan 26, 2023 -
Eastchester Chrysler Jeep Dodge Ram responded
Thank you for sharing this feedback about your awesome experience with Ricky! He will appreciate the shoutout. We are glad to have you as a loyal customer of Eastchester Chrysler Jeep Dodge Ram!
The Car Repair service is the worst.
I went in for the Stop/Start light on Friday and they said it was the 'Alternate Battery' that needed to be replacement. They convinced me to purch
I went in for the Stop/Start light on Friday and they said it was the 'Alternate Battery' that needed to be replacement. They convinced me to purchase the battery and along with labor - $375. People who were waiting with me complained the whole time saying that they only want to sell you parts and make money on work that are not even necessary.
The next day - the same Stop/Start issue and also my 'Check Engine' light come on. The worst part is that they don't call you back and won't take the car without appointments. I had to leave my car in hopes that they will fix it whenever! If I could give a 0 star - I would.
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by hayesmaxine
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ricky
Dec 28, 2022 -
Eastchester Chrysler Jeep Dodge Ram responded
We strive to offer competitive prices, seamless service, and excellent communication, so it's very disappointing to read we've missed the mark here. We sincerely apologize for any inconvenience having to return for service might cause, and we will work to improve for you next time. If you could also reach out to us directly, we would like to see what more we can do to help. Thank you, Customer Care Team - (877)-811-9330
The best in the east and I love how they take care of me
and make me feel important especially when I’m there thank you to Mr. day, Sammy, José, heaven you guys rock
and make me feel important especially when I’m there thank you to Mr. day, Sammy, José, heaven you guys rock
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by diamondlasheson5th
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2022 -
Eastchester Chrysler Jeep Dodge Ram responded
Thank you for this great review of Eastchester Chrysler Jeep Dodge Ram. We are thrilled to hear that you have felt taken care of by our team. Your trust and business mean the world to us here.
You guys over charge 400% on sa job that others machanics
do for a lot cheaper
do for a lot cheaper
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by arzufrncsca
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2022 -
Eastchester Chrysler Jeep Dodge Ram responded
We are so sorry to hear that the price was higher than anticipated. We strive to deliver high-end service at a fair cost, and it's very disappointing to learn that we've left the wrong impression. We will be sure to take your feedback into consideration as we move forward. If there is anything else you'd like to share regarding your experience, please know we are always available to talk. Thank you, Customer Care Team - (877)-811-9330