Jose Guzman
Jose Guzman at Advantage Chevrolet of Hodgkins
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Jose Guzman

Technician

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.4
18 Reviews
4.4

18 Reviews

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18 Reviews of Jose Guzman

February 10, 2024

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Employee Rating

Everyone there was so kind and helpful. They explained everything to make sure I understood what they did and why they did it. They were quick with the job which worked for me because I had More

by m.morales9292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Pantoja, Owen Suarez

Feb 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. I hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 07, 2023

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Employee Rating

Service was great including technicians professional service informative polite courteous customer service outstanding and very friendly nod well done More

by Romdj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 27, 2023

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Employee Rating

I like the service all around, and the people At the service department I’m very happy More

by anamhdez
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 23, 2023

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Employee Rating

Service center lacking good communication and critical ability to solve problems. Due to my experiences, I now lack trust in this department and worry about the safety of my car. More

by Deb Ness
Service Price Transparency
Recommend Dealer
No
Jun 26, 2023

Advantage Chevrolet of Hodgkins responded

We strive to provide a positive experience for every person, Deb, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 25, 2023

Dealership Rating
Employee Rating

Great dealership to work with ppl are very helpful and nice really enjoyed my experience with them More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for the feedback! I am happy to hear about your positive experience at Advantage Chevrolet of Hodgkins, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 19, 2022

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Employee Rating

Went here to view their inventory and sat down with joslynn, and told her my budget and needs. I felt 0 pressure and everyone was very helpful. Since it was late I missed a couple of things on the car More

by beardown24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 13, 2022

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Employee Rating

Oil change and tire rotation too 2 hours. I even had an appointment. First time at this dealership More

by sija326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. Here at Advantage Chevrolet of Hodgkins, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 13, 2022

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Employee Rating

I had an after market srereo service performed through Advantage. It didn't take long. Everything looked clean and neat when they were finished ,and it works really well. Thank you. More

by alton4370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 23, 2022

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Employee Rating

Great service kept me informed the whole time and provided a loaner while my car was in. More

by lubepros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Heeney , Charlie Watson

Aug 25, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 11, 2022

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Employee Rating

Great service and very fast. Great communication. Had my car ready faster than I was told. More

by AndradeMari46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cynthia

Jul 13, 2022

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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