Jose Moradel | Page 4

I arrived at my scheduled time. The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key on his desk initially but realized I could pull up more because it was not as congested. I told him what I was doing (he was still on the phone but acknowledged). After doing so, I went to the waiting area ( he was still on the phone). I was watching and after a few minutes he got off the phone and left. I went back in and asked the lady at the desk next to his where he went and she said he left to go to a doctor’s appointment( she was the person to assist me). I work in customer service and this is not acceptable nor is it professional. I gave two stars because I’ve not had an issue with my car but the intake of getting service for my vehicle was poor. And, the time before this , I also did not appreciate him when I got my vehicle serviced. More

by proudeze Verified Customer Verified Customer

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Everything was great. Top notch service. Everyone is the service department is great. 10 out of 10 Top notch service. Everyone is the service department is great. 10 out of 10 More

by CMACK1388 Verified Customer Verified Customer

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It was a good experience, they honored the internet pricing on the truck I was looking at and we were able to complete the sale that day. pricing on the truck I was looking at and we were able to complete the sale that day. More

by ecjhe Verified Customer Verified Customer

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Always easy to work with and friendly … excellent customer service experience with everyone at Crown. customer service experience with everyone at Crown. More

by EDWARD.A.CATOIRE Verified Customer Verified Customer

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The experience was great. . Scott was easy to work with … and was pleased with the price and overall process at Crown . Scott was easy to work with … and was pleased with the price and overall process at Crown More

by EDWARD.A.CATOIRE Verified Customer Verified Customer

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Eric was very nice he greeted me at the door. The process was very quick and pleasant. I picked exactly what I wanted and didn't have to spend my whole day getting it. The Finance manager was gre The process was very quick and pleasant. I picked exactly what I wanted and didn't have to spend my whole day getting it. The Finance manager was great as well. I will refer my family and friends. More

by neeky_s Verified Customer Verified Customer

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Best dealership and we love buying all of our cars from here! Duck is amazing and love the service he provides to us always!! Kirk is fabulous and love buying from him too!!! here! Duck is amazing and love the service he provides to us always!! Kirk is fabulous and love buying from him too!!! More

by janermoss Verified Customer Verified Customer

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Sandy did a great Job, second vehicle purchase through her. Will tell others to call on her when needed. her. Will tell others to call on her when needed. More

by KKELLER2 Verified Customer Verified Customer

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I love this place. I'll be back to buy another car one day. A wonderful place. I'll be back to buy another car one day. A wonderful place. More

by spacknett Verified Customer Verified Customer

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The salesman, Duck” was very knowledgeable and was great to work with. Highly recommend Duck & Crown. to work with. Highly recommend Duck & Crown. More

by Eddie Verified Customer Verified Customer

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