Jose Rocha Jr
Jose Rocha Jr at Manly Honda

Jose Rocha Jr | Page 8

Service Advisor...

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.9
968 Reviews

I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!

Dealership Experience

9 yrs, 11 mos

Industry Experience

14 yrs, 3 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

4.9

968 Reviews

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968 Reviews of Jose Rocha Jr

December 02, 2023

Dealership Rating
Employee Rating

Jose has been the most wonderful person when it comes to my vehicles. He makes sure he meets all my needs. More

by KARINAOROZCO38
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 02, 2023

Manly Honda responded

KARINAOROZCO38 On behalf of Manly Honda, we appreciate you and your business and thank you for taking the time and sharing feedback. We look forward to your next visit. Regards, Your Manly HOnda Service Team.

November 02, 2023

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Employee Rating

The service was professional and courteous and the waiting area was comfortable. The dealership had the tire I needed in stock. More

by DLINDWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Manly Honda responded

Thanks for being the best part of Manly Honda!

October 21, 2023

Dealership Rating

Could do a lot better for example, in one area they could improve on is training employees if they don’t know something they should definitely ask someone who does and not say whatever they think is ri More

by SOCCER.LETY
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Yesenia Vargas , Carlos Martinez, José rocha

Oct 23, 2023

Manly Honda responded

Hi Lety, I appreciate you and your business, and I am so sorry we didn't provide accurate information. Per our conversation, I have requested your refund check and expect to see that in the next 3-5 business days. I have communicated with our team in hopes an error like this can be avoided. We look forward to your ongoing support and your next service visit. Thank you for being the best part of Manly Honda Best, Jose Rocha Customer Experience Manager 707-535-1163 or jrocha@manlyauto.com

October 20, 2023

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Me gusta por que son muy amables y siempre estan pendientes de que el cliente se sienta comodo More

by VERONICA_CAMACHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Manly Honda responded

Hola, Gracias por ser la mejor parte de Manly Honda y valoramos y apreciamos la oportunidad de servir. Hasta la proxima vez. Tu equipo de Manly Honda! ❤️

October 06, 2023

Dealership Rating
Employee Rating

I will say Jose Rocha Jr gave me excellent phone service. Let say it again he gave me EXCELLENT SERVICE ! Very clear , very balance by that l mean he’s professional and personal More

by gosuecb
Recommend Dealer
Yes
Oct 06, 2023

Manly Honda responded

Thank you for being the best part of Manly Honda; we value you and your business! Thank you. Your Manly Honda Team

October 06, 2023

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Employee Rating

Amy was quick, efficient, and proactive. She made sure that my requests were met and in a timely matter. More

by hatedmortals
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

Oct 06, 2023

Manly Honda responded

We are so glad that you had a positive experience and happy that you chose Manly Honda! We look forward to your next visit and unit then. Your Manly Honda Team.❤️

September 26, 2023

Dealership Rating
Employee Rating

I do regularly servicing at honda dealer i like peoples working there and satisfied with service s. More

by RABI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 26, 2023

Manly Honda responded

Thank you for sharing feedback and for being the best part of Manly Honda! We are so glad your service visit was an excellent one. We look forward to your next visit. Best, Your Manly Honda Team

September 24, 2023

Dealership Rating
Employee Rating

Happy with the service i have an appointment @ 10:30am i always drop the car early. Got a call from miss amy @ 10:30 my vehicle is finished and washed too. More

by VANBERT2002
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Denise Rice, Amy Carpenter , Paul Remollino

Sep 25, 2023

Manly Honda responded

Glad to hear your service visit was a positive one, we value you and your feedback! Until next time Your Manly Honda Team

September 21, 2023

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Employee Rating

I had some warranty work done on a used vehicle I purchased from Manly Honda. Jose Rocha made the whole experience easy and efficient. My car had to be sent out to another dealer for the repairs. Jos More

by deputydog2446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Manly Honda responded

Hi deputydog2446, Thank you for choosing Manly Honda and for sharing feedback. It means a lot to us. Glad to hear the good news. Don't forget we can't do this without YOU! Until next time! Your Manly Honda Team

September 12, 2023

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Employee Rating

I purchased my car from Manly and ALWAYS had them service it. It was due for service and the roaters in the front were vibrating. When I picked up my car it seemed fine. The the next day I went to San Franci More

by JOANNE.RODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Remollino

Sep 12, 2023

Manly Honda responded

Hi JOANNE.RODGERS, Thank you for taking the call and sharing additional feedback - I will use your feedback to ensure a situation like this does not happen again. Thank you for being the best part of Manly Honda! Until next time. Best, Jose Rocha Customer Experience Manager 707.535.1163 or jrocha@manlyauto.com

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