Jose Rocha Jr | Page 8

Happy with the service i have an appointment @ 10:30am i always drop the car early. Got a call from miss amy @ 10:30 my vehicle is finished and washed too. always drop the car early. Got a call from miss amy @ 10:30 my vehicle is finished and washed too. More

by VANBERT2002 Verified Customer Verified Customer

Report | Print

I had some warranty work done on a used vehicle I purchased from Manly Honda. Jose Rocha made the whole experience easy and efficient. My car had to be sent out to another dealer for the repairs. Jos purchased from Manly Honda. Jose Rocha made the whole experience easy and efficient. My car had to be sent out to another dealer for the repairs. Jose and his team handled the details for me. I was very happy with the results. More

Report | Print

I purchased my car from Manly and ALWAYS had them service it. It was due for service and the roaters in the front were vibrating. When I picked up my car it seemed fine. The the next day I went to San Franci it. It was due for service and the roaters in the front were vibrating. When I picked up my car it seemed fine. The the next day I went to San Francisco. The steering wheel started to vibrate at 60 mph. I took it back to them and they said it "could" be because I was about due for tires. I told them, they didn't balance my tires, I was told I could pay an additional $60.00 to due that WOW REALLY?! And on the first visit, my sunglasses (which we on the dash) were broken. I was asked for a receipt OR they would give me a credit of $30.00 off my bill. Well, as it turned out the replacement, from the same company costs me $65.00. Yeah, not very happy. And surprised. More

by JOANNE.RODGERS Verified Customer Verified Customer

Report | Print

Thank you to Jose Rich’s who always goes beyond expectations in being helpful and reachable expectations in being helpful and reachable More

Report | Print

Manly Honda have the best customer service. Since 2020 I bought one used CRV and 2 New Honda CRV. The trade in and the purchase of new vehicle was very smooth transaction. All the emplees I dea Since 2020 I bought one used CRV and 2 New Honda CRV. The trade in and the purchase of new vehicle was very smooth transaction. All the emplees I dealt with were very helpful and respectful.They have the best price and best customer service. More

by TBGMEHA Verified Customer Verified Customer

Report | Print

Front desk great. Honda contacted me to address my complaints & fixed the issues. Car was ready when promised. Honda contacted me to address my complaints & fixed the issues. Car was ready when promised. More

by LAURA.TAMAYO Verified Customer Verified Customer

Report | Print

in my opinion they have an excellent service and their employees are very friendly and responsible employees are very friendly and responsible More

Report | Print

Service Manager of the entire service dept is whom I am referring to. Debated on recommending. Their service dept is inept. The technician left my door seals hanging. I was told I needed new ones, under wa referring to. Debated on recommending. Their service dept is inept. The technician left my door seals hanging. I was told I needed new ones, under warranty. In less than a week bring back. 10 days later I had to call. Seals never ordered. The lady ordered and advised come in next day. Arrived. Service manager intervened. Said i was not informed correctly. For all they knew it was me who loosened them. Would not replace. He claimed no idea why tech said they were warped and warranted replacing. Svc manager put the seals back in place and assured me they would never come loose again. Total xxxxxxxx. Gave me nothing but we wasted your time. More

by KSEANOR11 Verified Customer Verified Customer

Report | Print

Me tendieron muy bien cuando lleve mi carro al cambio de aceite muchas gracias por la amabilidad a todo el personal aceite muchas gracias por la amabilidad a todo el personal More

by cortega54101 Verified Customer Verified Customer

Report | Print

Extremely helpful, waived Lift fee. I need to talk to someone about paint fading on roof of my 2013 CRV, which had the special coating placed on car. Customer since 1980! My ex husband I need to talk to someone about paint fading on roof of my 2013 CRV, which had the special coating placed on car. Customer since 1980! My ex husband and I have purchased several Hondas over the decades, never had this problem More

by ddmiler357 Verified Customer Verified Customer

Report | Print