Jose Rodriguez
Jose Rodriguez at Henry Brown Buick GMC
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Jose Rodriguez | Page 2

Sales & Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.1
25 Reviews
4.1

25 Reviews

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25 Reviews of Jose Rodriguez

October 11, 2022

Dealership Rating
Employee Rating

Best car purchase experience we’ve ever had. Thanks (muy bueno) to our sales reps Jose Rodriguez & Rigo Ramirez. More

by TERECA.GARNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

Oct 12, 2022

Henry Brown Buick GMC responded

We are very happy to hear that Rigo and Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 21, 2022

Dealership Rating
Employee Rating

Jose Rodriguez is fantasy! Easiest car purchase ever. Everyone I dealt with was great.. Wow. More

by JLKOVACHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 19, 2022

Dealership Rating
Employee Rating

Poor communication and follow up. Reached out to the dealership with an inquiry about a vehicle and it took me physically calling to talk to a sales manager to get any information. Ve More

by Nacho
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 19, 2022

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 12, 2022

Dealership Rating
Employee Rating

I was treated well and appreciate the personal attention that the salesman have given me. Hi hope the service will be as good More

by JACK.FOULK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

July 07, 2022

Dealership Rating
Employee Rating

Jose Rodriquez was great to work with. I'm very happy with my new vehicle. More

by KENHALES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2022

Henry Brown Buick GMC responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 01, 2022

Dealership Rating
Employee Rating

Wasn’t pushy and kept the vehicle from being sold until we got there to see it More

by JJSHEV57
Customer Service
Friendliness
Recommend Dealer
Yes
May 02, 2022

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 23, 2021

Dealership Rating
Employee Rating

the car advertised on Cars.com was sold about a week or so before! PLUS it was almost 5 days after my CARS,COM inquiry before I heard from the dealer. More

by unclebob656
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 25, 2021

Henry Brown Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 25, 2021

unclebob656 responded

thier really is no reponse. I saw a car that intrested me and made an inqiry. Not receiving a response, I moved on. Later I learned the dealership was not advised of the inquiry till a week later. Like I said," I moved on" & found a car with a better price, color, & mileage I liked better. Thank you anyways.

September 17, 2021

Dealership Rating
Employee Rating

I was referred by a friend and was very happy with the service and ease of the transaction. Everyone was very nice and helpful! More

by ASHELLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2021

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 03, 2021

Dealership Rating
Employee Rating

Just bought a used vehicle from Henry Brown Buick GMC. Very professional service and easy to deal with............especially as I was buying from overseas. Everything done on-line and in a very efficient More

by Miles
Recommend Dealer
Yes

Other Employees Tagged: Joe White

Sep 03, 2021

Henry Brown Buick GMC responded

Miles, Thank you for your very kind review. Joe and Jose strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 27, 2021

Dealership Rating
Employee Rating

Advertising misstatements, mistruths (claiming a vehicle advertised as "new" had over 4000 miles and was actually a loaner, unexplained reasons GM rebates not honored that were noted and validated on "get m More

by RLAKERN1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Not sure of staff names in sales office

Jul 14, 2021

Henry Brown Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Congratulations on your new purchase.

Jul 14, 2021

RLAKERN1 responded

I will deal with Coulter Buick in the future. Henry Brown's loss!

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