Jose Solis | Page 2

Yes, the service was good and easy quick service in and out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy More

by MIKCASBOY Verified Customer Verified Customer

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Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More

by ALGIOZELAYA89 Verified Customer Verified Customer

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Excellent service I love it all personnel was wonderful it was a great experience I’m grateful it was a great experience I’m grateful More

by nicolassoto Verified Customer Verified Customer

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,Clarissa was very helpful,what I loved about her was her personality that’s A+ personality that’s A+ More

by ajaime197007 Verified Customer Verified Customer

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The staff at Penske Cerritos was friendly and helpful. The whole experience couldn’t have gone any smoother. The whole experience couldn’t have gone any smoother. More

by Penske Verified Customer Verified Customer

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Very friendly, when I arrived I was approached by the staff in a very respectful manner, Jose is the name of the salesman who gave me all the information that I needed without putting any pressure on me… staff in a very respectful manner, Jose is the name of the salesman who gave me all the information that I needed without putting any pressure on me…. More

by jramos_hcw Verified Customer Verified Customer

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Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. for. No nonsense and straight to the point, helping me understand what would be good for my situation. More

by edwin6482 Verified Customer Verified Customer

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What a great team. Thank you for listening to what I was looking for and my needs. I felt heard and the process was smooth and stress free. Thank you for listening to what I was looking for and my needs. I felt heard and the process was smooth and stress free. More

by sindy.membreno Verified Customer Verified Customer

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Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More

by Speedypctech Verified Customer Verified Customer

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The dealership was very professional and was excited because I was the last sale of the year. My salesperson was nice and patient. because I was the last sale of the year. My salesperson was nice and patient. More

by jesse.vazques Verified Customer Verified Customer

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