Jose Teran | Page 7
Service Advisor
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
270 Reviews
Write a ReviewDealership Experience
3 yrs, 4 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
Spanish
270 Reviews of Jose Teran
January 31, 2025
Ainsley made sure I knew the status of my vehicle every step of the way. Great service! step of the way. Great service! More
Other Employees Tagged: Ainsley Roark, Daniel Wood
January 30, 2025
Professionalism at its best! Made a great decision working with this company. I will be recommending to friends and family! Made a great decision working with this company. I will be recommending to friends and family! More
Other Employees Tagged: Ainsley Roark
January 27, 2025
I had excellent service and i am truly grateful for the service and support i received. Great customer service! service and support i received. Great customer service! More
Other Employees Tagged: Albert Ramirez
January 24, 2025
This is the second time that I have made a purchase at this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and beyond all day to get it done! More
Other Employees Tagged: Keith Mujica , zzCharles zzJackson
January 24, 2025
During the past few years Ainsley has made sure I have been well taken care of every time I've had to bring my car in. She is aware that my husband has serious health related issues and I must always hav been well taken care of every time I've had to bring my car in. She is aware that my husband has serious health related issues and I must always have a vehicle available. Unfortunately, my CT4 was in the shop 8 times for an emissions code over a period of many months. Each time I had to bring the car in, Ainsley made sure that a loaner was ready for me and kept me updated on the status of my vehicle while it was in the shop. She has always been professional and courteous, even when I was a bit on the not so nice side. Hopefully, my current Cadillac will turn out to be a much better investment than the CT4 was. It was a pretty car, but a royal pain in my rear! I really like Ainsley, but I look forward to not having to see her as often as I did with the CT4. She's a hard worker and Big Star is lucky to have her! More
Other Employees Tagged: Ainsley Roark
January 22, 2025
José was super helpful & they serviced my car in a timely manner! They also provided transportation to and from my home so I wouldn’t have to wait at the dealership while they took care of my vehicle. manner! They also provided transportation to and from my home so I wouldn’t have to wait at the dealership while they took care of my vehicle. More
January 14, 2025
Take. 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Daniel Wood, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
January 10, 2025
Big Star Cadillac made it easy buying our 2021 Cadillac and again with our 2025 Cadillac! Definitely great and easy to work with! and again with our 2025 Cadillac! Definitely great and easy to work with! More
Other Employees Tagged: Angela Davis, Mike Pierce, Phillip Connor, Bobby Miller
January 10, 2025
This is a great dealership. I would recommend people to come here every time. They get you in and out. I would recommend people to come here every time. They get you in and out. More
Other Employees Tagged: LeAnna Kerr, Daniel Wood, Lee Velazquez
Dealership Inventory (406 Vehicles)

