Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 27

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.8
436 Reviews
4.8

436 Reviews

Write a Review

436 Reviews of Joseph Castera

September 24, 2024

Dealership Rating
Employee Rating

Solved recall problem in 20 minutes . Service manager actually used common. Sense and did not stare at A computer screen he walked in the bays to pull a tech over to clicks a protect More

by mvollaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided such efficient and practical service. It's great knowing you had a positive experience with your recall issue, and we're thrilled you're enjoying your first Ford truck! Thanks for the feedback!

September 24, 2024

Dealership Rating
Employee Rating

Very good service. Thank you so much . For sure, I would come back to do the other business with you guys. More

by wankowiczpictr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're delighted to hear that your experience at Dana Ford was positive. Looking forward to assisting you with future needs!

September 24, 2024

Dealership Rating
Employee Rating

Was very happy with Dana. They treated me right and took care of all my needs with the trade-in and the new car was very happy and will be back again after the three year leas More

by shatz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that you had a great experience with our team here at Dana Ford! Enjoy the new vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 23, 2024

Dealership Rating
Employee Rating

From the time I made the service appointment to the time of completion all aspects of the service were completely satisfactory. More

by EUBIEDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Dana Ford Lincoln responded

Hi Eubie, thank you for sharing your positive experience! We're delighted to hear that every aspect of your service appointment at Dana Ford met your expectations. We look forward to serving you again in the future! Have a great ride!

September 23, 2024

Dealership Rating
Employee Rating

Joseph was professional and took care of my needs. He was also friendly and polite. More

by AJMFJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Dana Ford Lincoln responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your business. Thanks for choosing Dana Ford!

September 23, 2024

Dealership Rating
Employee Rating

If I could give a 0 I would! I still am having issues with the truck and they will not return my calls! The process for start to finish was painful! Kids from everyone and not on More

by mahers211331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Dana Ford Lincoln responded

We're truly sorry to hear about your experience. This is not the level of service we strive for, and it's concerning that you haven't received a response. Please reach out directly so we can address these issues promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 22, 2024

Dealership Rating
Employee Rating

Overall good. Just needs to pay attention to detail to ensure the right service is being done. More

by kacuyuch81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Dana Ford Lincoln responded

Thank you for the review. We appreciate your feedback and will make sure it gets shared with our team. Please don't hesitate to reach out if we can be of service again in the future.

September 21, 2024

Dealership Rating
Employee Rating

Great customer service Excellent personality. A a a a a a a a a a More

by whtydnwhtydn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Dana Ford Lincoln responded

Thank you for rating us five stars! The team looks forward to working with you again! - Dana Ford

September 18, 2024

Dealership Rating
Employee Rating

nice dealership comfortable clean caring has coffee hot chocolate water comfy seats not too expensive More

by NIKKICOLETTE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're glad to hear that your experience at Dana Ford was comfortable and enjoyable. We appreciate your support!

September 12, 2024

Dealership Rating
Employee Rating

Great greeting, put me at ease. Met all my needs when I requested service needs . Outstanding phone call. More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Dana Ford Lincoln responded

Thank you for sharing your positive experience! We're glad to hear our team at Dana Ford met all your service needs and made you feel comfortable. We appreciate the feedback!

...
27
...

Dealership Inventory (860 Vehicles)

new 2026 Ford Transit-350 car, priced at $58,305
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford Ranger car, priced at $36,276
2025 Ford Ranger
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Lincoln Nautilus car
2026 Lincoln Nautilus
new
White Platinum Clearcoat Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $75,732
2026 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $52,890
2026 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2018 Chevrolet Silverado 1500 car, priced at $20,700
2018 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive