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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 30

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
454 Reviews
4.8

454 Reviews

Write a Review

454 Reviews of Joseph Castera

September 08, 2024

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Employee Rating

The staff is so caring and on top of their customers. I've purchased my last three cars here and wouldn't go anywhere else. More

by Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Shawn Ortiz, Ryan Peters, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Sep 09, 2024

Dana Ford Lincoln responded

Mara, thank you for your loyalty and kind words! We're delighted to hear that our team at Dana Ford has consistently provided excellent service. Enjoy your new car!

September 08, 2024

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Employee Rating

The rep was fantastic. Explained everything thoroughly, along with follow up directions should the problem need to be addressed again. More

by lamonaca308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Dana Ford Lincoln responded

We're delighted to hear that our rep provided thorough explanations and follow-up directions here at Dana Ford. Thanks for sharing your positive experience!

July 31, 2024

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Employee Rating

Greeted warmly when I arrived with my Bronco. Outstanding amenities to enjoy my wait for my service. Was thrilled when I got Bronco back. Outstanding experience. More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Diana Latella , John Lomando

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Aug 02, 2024

Dana Ford Lincoln responded

We're delighted to hear you had an outstanding experience with your Bronco service at Dana Ford! Thanks for sharing your positive feedback and enjoying our amenities. Safe travels ahead!

July 30, 2024

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Employee Rating

Great people great service I highly recommend and I will definitely purchase another vehicle from Dana ford More

by loriannegannone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Aug 01, 2024

Dana Ford Lincoln responded

Lorianne, we're delighted to hear you had a great experience with us at Dana Ford! Thanks for the recommendation and we look forward to serving you again in the future.

July 21, 2024

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Employee Rating

I had a great experience and employees are respectful. They know their job very well. I would highly recommend getting car service done at Dana ford Lincoln. More

by KHALID_HUSSAIN8242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta , John Lomando

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Jul 23, 2024

Dana Ford Lincoln responded

Khalid, we're delighted to hear you had a great experience with our team at Dana Ford. Thanks for the recommendation!

July 19, 2024

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Employee Rating

Quick appointment and great service. . Plus free coffee . Place was clean and very convenient . Good staff More

by nerored02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Diana Latella , John Lomando

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Jul 22, 2024

Dana Ford Lincoln responded

Thank you for the positive feedback! We're glad to hear that our team at Dana Ford provided quick service and a clean, convenient environment. Enjoy the coffee on us next time too!

July 18, 2024

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Employee Rating

Service was great. They made us feel like family. They have great deals for all. More

by alfredfrezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace, Diana Latella , John Lomando

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Jul 18, 2024

Dana Ford Lincoln responded

Thank you for the wonderful review, Alfred! We're honored to receive your support and look forward to your next visit with us here at Dana Ford!

July 12, 2024

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Friendly and professional staff are always available to assist me when I need help with anything More

by shanekaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer , John Lomando

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Jul 15, 2024

Dana Ford Lincoln responded

Shane, We appreciate you coming to Dana Ford! We look forward to seeing you again! Thank you!

July 06, 2024

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Employee Rating

The best service department there is. Thanks for the best service out there. They all help out from start to finish More

by HAZMAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, John Daly, Hazem Radwan, Keith Curran, Collin Romer, Jessica Barbaria , John Lomando, Theresa McMahon, Steve Riccardone

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Jul 07, 2024

Dana Ford Lincoln responded

Hi Hazman, we're delighted to hear you had a great experience with our service department at Dana Ford. We look forward to serving you again! Safe travels!

July 04, 2024

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Employee Rating

He did a great job. Found out the problem and had it fixed right away. More

by napoleon255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

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