Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 38

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
472 Reviews
4.8

472 Reviews

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472 Reviews of Joseph Castera

December 12, 2023

Dealership Rating
Employee Rating

I had the most wonderful Experience in service and I was in and out very quickly More

by tammyscaglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Dana Ford Lincoln responded

Hey Tammy, thank you for the 5-star rating! We're delighted to hear about your wonderful service experience at Dana Ford. We look forward to serving you again! Have a great ride!

December 08, 2023

Dealership Rating
Employee Rating

The facility is clean and beautiful. Staff is always helpful and generous with their time. More

by MBULDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Dana Ford Lincoln responded

Thank you for the wonderful review! Our Dana Ford team is grateful for your support and looks forward to seeing you next time!

December 06, 2023

Dealership Rating
Employee Rating

My partner lease a new Lincoln in 2017 that we’re so nice she lease again in 2020.I was so in press that I got a 2020 F150 for me an her son lease a2023 F150 for him self. We’re all very happy. More

by Zanelli.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer , Jason Younger

Dec 06, 2023

Dana Ford Lincoln responded

Hi Zanelli! We're delighted to know that you and your family have had such positive experiences with us at Dana Ford. It's great to see our Lincoln and F-150 models making everyone happy! Thanks for the review, we appreciate it!

December 03, 2023

Dealership Rating
Employee Rating

They were very courteous and honest about how long the service would take on my vehicle. More

by vinjodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Dana Ford Lincoln responded

Hi Vinjodi! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

December 01, 2023

Dealership Rating
Employee Rating

They did their work in a timely manner and we're very courteous and Joe was great to work with More

by MCAMERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Dana Ford Lincoln responded

We appreciate your feedback and kind words. We hope you will reach out to us to discuss if there are any concerns to share with us. Thank you! - Dana Ford

December 01, 2023

Dealership Rating
Employee Rating

Friendly service, effective communication, efficient, would recommend Dana Service to family and friends, would gladly go back More

by kon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with us at Dana Ford! We appreciate your recommendations and look forward to seeing you again. Safe travels until then!

November 30, 2023

Dealership Rating
Employee Rating

Dealership is kept up well. We'll lit and comfortable. Easy to navigate in and out. More

by thesiqueen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer

Nov 30, 2023

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

November 28, 2023

Dealership Rating
Employee Rating

Great service, great staff. Gave me an accurate time at which my car will be ready for pickup. I didn’t get a complimentary car wash this time though. Thank you guys for all you More

by thomas.sengel92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Dana Ford Lincoln responded

Thomas, we're glad to know you appreciated our service and staff at Dana Ford. We aim for perfection every time so sorry about missing the car wash this time around. Thanks for your understanding and support!

November 27, 2023

Dealership Rating
Employee Rating

Everyone is very polite and helpful when calling and when there in person. They keep you up to date on what is going on and the time frame of the work. More

by swildman52
Recommend Dealer
Yes
Nov 28, 2023

Dana Ford Lincoln responded

We appreciate your kind words! Our team at Dana Ford always aims to provide top-notch service and keep our customers informed. Thanks for the positive feedback!

November 24, 2023

Dealership Rating
Employee Rating

Every one I interacted with was very professional. Joe took care of my initial service request. Has did an exceptional job following up with my mechanical failures. The other Joe picked me up from ent More

by abmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Dana Ford Lincoln responded

We're glad to know our team at Dana Ford provided you with a professional and efficient service experience. It's great that both Joes were able to assist you effectively! Thanks for sharing your feedback, we appreciate it!

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