Joseph Eddy | Page 2

I worked with Joe and Jeremy and both were very knowledgable and courteous. They worked with me to make sure that I was very satisfied before leaving. knowledgable and courteous. They worked with me to make sure that I was very satisfied before leaving. More

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My family and I were extremely impressed with every aspect of the purchase of our new Kia Forte SX Koup. I live about two hours away; but starting the process online helped narrow down the vehicle opt aspect of the purchase of our new Kia Forte SX Koup. I live about two hours away; but starting the process online helped narrow down the vehicle options; identify the costs/discounts; and allowed me to communicate with Shea to determine the terms of the loan. Once at the dealership lot, Joseph Eddy had the vehicle waiting for me at the door and we took it for a test drive. I was majorly impressed with the layout of the Ricart lots and variety of options available. Joseph Eddy was extremely personable and made my son and his friend feel very much a part of the experience. Shea made an effort to stop by and introduce himself to all of us. Everyone was extremely friendly and helpful. Joseph would quote times and details of each step in the process and he was very accurate in his time allotments. He told me it would take about 5 mins to evaluate my trade-in; and I could have set my watch by him. I have already told a bunch of people how impressed I was with this dealership. I feel because of their volume and capacity, they don't have to use trickery or deceit to sell a vehicle. They were very straight-forward and very informative. Joseph was patient and very knowledgeable of not only the car/brand that I purchased, but of any brand we discussed with him (in general conversation). My son has also said that when he is ready to purchase a vehicle, he will be going back to Ricart and Joseph Eddy. I am also very impressed with the Kia brand in general. The warranty that they provide shows me that they have confidence in their product. That made me feel good knowing I was purchasing something that had value and quality. I don't like searching for vehicles or worrying with all the details of purchasing a vehicle. So, once my son found the vehicle online and I approved of it, it was nice that the deal went through so smoothly so I didn't have to worry with all of the minor details. More

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I stopped into Ricart to see about possibly purchasing a new Kia, and a couple of hours later I was out the door in a new Kia Soul. My salesman (Joe Eddy) was very knowledgeable about my model, as well as a new Kia, and a couple of hours later I was out the door in a new Kia Soul. My salesman (Joe Eddy) was very knowledgeable about my model, as well as all of the other models out on the market. He was very personable and a pleasure to do business with. Shannon Marcum made it possible with his number crunching, to get me into terms and a payment that I was happy with. Great dealership....knowledgeable, low pressure, relaxed atmosphere. More

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We recently pulled into Ricart to look at their used cars and we surprisingly and unexpectedly ended up leaving with a 2013 Kia Rio5 LX. At first my husband was drawn to the Soul, but after talking to a ver and we surprisingly and unexpectedly ended up leaving with a 2013 Kia Rio5 LX. At first my husband was drawn to the Soul, but after talking to a very Kia-educated salesman (Joe Eddy) the Rio5 LX was closer to what we needed. Joe has a wealth of car knowledge ! He couldn't have been more helpful nor more friendly. He called us the next day to see how our drive home was. The next week we returned to Ricart for a free car wash. Joe came out to talk to us to see how we liked our new car and to see if we had any questions. Ricart certainly aims to please. We couldn't have asked for a more pleasant purchase experience. Thank you Ricart !! More

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Joe was amazing to work with! He showed me multiple cars, and made sure I found the PERFECT one for me. I couldn't be happier. The experience, from start to finish, was extremely professional and timely. Tha and made sure I found the PERFECT one for me. I couldn't be happier. The experience, from start to finish, was extremely professional and timely. Thank you Joe, for everything. You definitely have a repeat customer! More

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Joseph Eddy made this care buying venture very comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind t comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind to me as well as the family members I brought with me!!! He made sure I knew all the details of the car and where to look them up in case I forgot, He also did a great job following up with me in the days following my purchase to make sure i was satisfied. Overall, a good experience. More

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We came to Ricart to compare differant makes, we stopped at Ford first.There was a good selection of Escapes and our slesperson Travis was very patient as looked at everyone of them twice. Then he escorte at Ford first.There was a good selection of Escapes and our slesperson Travis was very patient as looked at everyone of them twice. Then he escorted us to the Kia side where he and Joe sold us a 2013 Kia Sorento. Everyone we dealt with were professional and I would say Ricart would get an 'A' plus. Thanks for a good experiance; Clay Tim More

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From the time we drove in to the used car lot, we had nothing but a great experience. We stopped at used cars, talked to a salesman and the manager and concluded that we could get a new Kia for what I w nothing but a great experience. We stopped at used cars, talked to a salesman and the manager and concluded that we could get a new Kia for what I wanted for the same price as the used one. They informed us we would probably be happier with the new one since we would still have the new warranty. Then to Kia new cars. They had exactly what I wanted and the color too. My Daughter and I picked out the car and then,we went up the next day to finish the deal. Joe Eddy was very informative, not pushy; pleasant, not phony; knowledgeable, not arrogant, and all the things and ex-sales manager looks for in a sales employee. His manager got him the deal we were looking for. We left with a very positive view of Ricart and Joe Eddy. Overall, the best car experience in a long time and maybe the best ever. Thanks to everyone, especially Joe Eddy for this experience. More

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Thanks for the excellent service, you all did a great job and the customer service was great, no pressure. Glad to have done business with Ricart! and the customer service was great, no pressure. Glad to have done business with Ricart! More

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