Joseph Hernandez Bonano

Greenway Kia West responded

Thank you, 60secondministry, for your review! We appreciate you choosing Greenway Kia West in Orlando. We’re glad you had a good experience, that the process was clear and time-efficient, and that you were helped by a sales professional who worked with integrity. Thank you again—we look forward to helping you again in the future! — Anas Lazaar, General Manager

Greenway Kia West responded

IGORTHORSTENSEN, thank you for the honest feedback and for taking the time to share both the positives and the opportunities. We’re very glad Joseph made you feel appreciated and delivered the level of customer service you deserve. I’m also sorry to hear about the facility issues you experienced, including the restroom condition and the overall amenities. That is not acceptable and we will address it. On the EV delivery, you’re right to expect better. Delivering your new vehicle with only 40 percent charge after that amount of time is frustrating, and we are reviewing our charging process so customers have a better experience. Thank you again for still recommending us based on the service you received. We truly value your loyalty and look forward to seeing you again. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

mayerg317, thank you for the 5-star review! We’re glad to hear Amine and the entire team made you feel comfortable and respected, and that everything was a smooth transaction. Thank you for choosing Greenway Kia West in Orlando. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, thank you so much for your kind words and recommendation! We’re thrilled to hear our sales team took great care of you and made your experience a positive one. We truly appreciate your trust and look forward to welcoming you and your friends in the future. — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for sharing your experience with Greenway Kia West! We’re glad Daniel was able to help you and your wife find the perfect car. It’s wonderful to hear you plan to return for your next vehicle purchase. If you have any questions or need assistance with your new Kia, please reach out to me at anaslazaar@greenwayauto.com. We look forward to welcoming you back! — Anas Lazaar, General Manager

Greenway Kia West responded

Hi Anthony, Thank you so much for your wonderful review and for being a verified customer at Greenway Kia West! We’re delighted to hear you found our staff—including Joseph Hernandez Bonano, Hassan Abusoud, and Brett Sopocy—friendly and helpful, and that scheduling your Kia service was easy and convenient. Our team works hard to make every service appointment in Orlando as smooth as possible for our customers. If you ever need further assistance or have questions about your vehicle’s maintenance, please reach out to our service team anytime. Thank you for choosing Greenway Kia West! —Mark Foster Service Manager, Greenway Kia West

Greenway Kia West responded

Hi Tiffany, Thank you so much for your incredible review and for choosing Greenway Kia West! We’re thrilled to hear that Joseph Hernandez Bonano and Nada Ammor went above and beyond to help you out of a tough situation and get you into a vehicle you never thought possible. Our team takes pride in providing outstanding service and support for every customer, and your kind words mean a lot to us. At Greenway Kia West, we are dedicated to making the car buying process as smooth and positive as possible. We truly appreciate your trust and your recommendation. Thank you again for sharing your experience. If you ever need anything in the future, our team is always here for you! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, Thank you so much for your fantastic review and for choosing Greenway Kia West! We’re delighted to hear that you had a great experience with us and that our team—including Daniel Allen, Yuri Oughazzou, Maher Mehjazi, and Joseph Hernandez Bonano—made sure all your needs were met. Whether you’re buying, leasing, or trading your vehicle, our goal at Greenway Kia West is to provide outstanding service and support every step of the way. We truly appreciate your trust and look forward to helping you with all your future automotive needs. Thank you for bringing your business to Greenway Kia West! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! We're so glad to hear that Joe provided you with such a great car-buying experience. His patience, understanding, and dedication to helping every step of the way truly reflect what we strive for at Greenway Kia West. Enjoy your new vehicle, and we appreciate you choosing us! —Greenway Kia West Team

Greenway Kia West responded

Hi Wrebello, Thank you so much for the amazing 5-star review! We're honored you chose Greenway Kia West in Orlando again to upgrade to a newer KIA after your first great experience. It's wonderful to hear Kerem was able to assist you both last year as your salesperson and this year as a manager behind the scenes—he's truly a valued part of our team. Your continued loyalty means everything to us. Enjoy your new KIA, and we look forward to helping you with all your future vehicle needs—whether it’s sales, service, or trade-ins—right here at Greenway Kia West! Best regards, The Greenway Kia West Team