Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 20

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
258 Reviews
5.0

258 Reviews

Write a Review

258 Reviews of Joseph Loera

August 10, 2020

Dealership Rating
Employee Rating

Joseph Loera my service advisor was very professional, helpful and kept me updated on status and when completed updated me with recommendations. Amazing customer service More

by DEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt, Brandon Monaco, Rene Orellana

Aug 12, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this positive review! We are delighted to know that he took great care of you and kept you updated and informed- from start to finish! He will be proud to hear how greatly you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 30, 2020

Dealership Rating
Employee Rating

It’s great to know that there are still honest dealerships out there to make it their mission to ensure their customers are well taken care of. Great customer service! More

by LLincan
Recommend Dealer
Yes
Aug 02, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Thorough and transparent service is always our goal, and we are thrilled that our efforts have met your satisfaction! We appreciate your business. Please do not hesitate to let us know how Joseph and the team may serve you again! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

July 21, 2020

Dealership Rating
Employee Rating

I had my appointment at 7:00 AM. My advisor was Joseph L. He was very friendly and professional. I enjoyed how quickly I was taken care of. Highly recommended. More

by Jessica V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2020

Walter's Mercedes-Benz of Riverside responded

Jessica, Thank you so much for your positive review! We are happy to hear that Joseph took great care of you and ensured that your service was completed efficiently! He will be proud to have earned your kind recommendation. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 15, 2020

Dealership Rating
Employee Rating

Alex Ramirez was very pleasant and professional during our encounter. My car was ready at the appropriate time as stated. Recommendations were made that needs to be followed up with. More

by adayi Udo
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Jul 17, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are delighted to know that he took great care of you and ensured that your service was completed efficiently. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 03, 2020

Dealership Rating
Employee Rating

Easy Peasy Just wanted to say how pleased we were after bringing our GLB250 to Walter's Mercedes-Benz of Riverside, for an issue with our air conditioning system More

by superbad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that Joseph could get your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and be sure to let us know if there is anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 01, 2020

Dealership Rating
Employee Rating

Joseph Poera was a gentle men to me he answered all my questions he told what was wrong with my car he told what it cost he fixted my car and he called to pick it up when it was ready he is a very nice ma More

by MyrtisCollins90
Recommend Dealer
Yes
Jul 02, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this excellent review! We are so glad that he could be of assistance to you and successfully resolve each of your concerns! We wish you safe travels and ask that you do not hesitate to give us a call if you have any further questions or concerns in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2020

Dealership Rating
Employee Rating

Airbag After waiting for my airbag recall I was finally able to schedule to get it replaced. Joe was very informative and explained why it took a while for t More

by Joankay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this positive review! We are delighted to know that Joseph took great care of you and your needs throughout your recent visit. Your safety and satisfaction are our utmost priorities. Please let us know how Joseph and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2020

Dealership Rating
Employee Rating

Thank you for great customer service by your advisor Joe. With COVID19 I Felt very safe by all your employees I had a contacted with. More

by Hmerrikh
Recommend Dealer
Yes
Jun 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! The safety of our customers and staff is our utmost priority, and we are pleased that Joseph could make you feel at ease throughout your recent visit! We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 04, 2020

Dealership Rating
Employee Rating

Amazing , fast friendly and family business- I am a 20 year customer of Walters in riverside! Service is fast, and professional! I’ve never been stranded thank you Mr Walter! More

by Clarice190
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed, Justin Campbell

Jun 08, 2020

Walter's Mercedes-Benz of Riverside responded

Clarice, Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 29, 2020

Dealership Rating
Employee Rating

Good service all around. I love how a place like this never loses it’s charm. Especially in times like this. I felt very comfortable and safe coming here to get service for my GLC300. More

by Ryan007
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Jun 01, 2020

Walter's Mercedes-Benz of Riverside responded

Ryan, Thank you so much for your wonderful review! Offering top-notch service is always our goal, and we are pleased that our efforts have met your satisfaction! We appreciate your business and look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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