Joseph Loera is now another reason why Walter's MB of
Riverside will continue to have my business. This gentleman took me in, handled the business and got me out in record time. He made sure everything o
Riverside will continue to have my business. This gentleman took me in, handled the business and got me out in record time. He made sure everything on my checklist was addressed and even went over the things that were NOT on my list. Service was above and beyond. No one really gets excited for their next service appointment, but I was more at ease knowing that Mr Loera and his team are there to take care of my vehicle.
More
by eldge
Aug 19, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Joseph this wonderful review! We are delighted to know that he took great care of you and ensured that your concerns were thoroughly resolved. Your safety and satisfaction are our utmost priorities, and we look forward to continuing to provide you and your vehicle with the same 5-star service in the years to come!
Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
Joseph Loera my service advisor was very professional,
helpful and kept me updated on status and when completed updated me with recommendations. Amazing customer service
helpful and kept me updated on status and when completed updated me with recommendations. Amazing customer service
More
by DEDE
Other Employees Tagged:
Cody Burt, Brandon Monaco, Rene Orellana
Aug 12, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Joseph this positive review! We are delighted to know that he took great care of you and kept you updated and informed- from start to finish! He will be proud to hear how greatly you valued his assistance, and we wish you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
It’s great to know that there are still honest
dealerships out there to make it their mission to ensure their customers are well taken care of. Great customer service!
dealerships out there to make it their mission to ensure their customers are well taken care of. Great customer service!
More
by LLincan
Aug 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star review! Thorough and transparent service is always our goal, and we are thrilled that our efforts have met your satisfaction! We appreciate your business. Please do not hesitate to let us know how Joseph and the team may serve you again!
Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Bryan Fitzpatrick - General Sales Manager
I had my appointment at 7:00 AM. My advisor was Joseph L.
He was very friendly and professional. I enjoyed how quickly I was taken care of. Highly recommended.
He was very friendly and professional. I enjoyed how quickly I was taken care of. Highly recommended.
More
by Jessica V.
Jul 22, 2020 -
Walter's Mercedes-Benz of Riverside responded
Jessica,
Thank you so much for your positive review! We are happy to hear that Joseph took great care of you and ensured that your service was completed efficiently! He will be proud to have earned your kind recommendation. Please let us know how he and the team may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Alex Ramirez was very pleasant and professional during
our encounter. My car was ready at the appropriate time as stated. Recommendations were made that needs to be followed up with.
our encounter. My car was ready at the appropriate time as stated. Recommendations were made that needs to be followed up with.
More
by adayi Udo
Jul 17, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this 5-star review! We are delighted to know that he took great care of you and ensured that your service was completed efficiently. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Easy Peasy
Just wanted to say how pleased we were after bringing our GLB250 to Walter's Mercedes-Benz of Riverside, for an issue with our air conditioning system
Just wanted to say how pleased we were after bringing our GLB250 to Walter's Mercedes-Benz of Riverside, for an issue with our air conditioning system. Joseph Loera was the service representative who took very good care of us. He was thorough in explaining the process to resolve our AC issue. He arranged a courtesy car for my wife and I, which was most appreciated. Joseph kept us updated with the status of our vehicle for the two days it was being serviced. Joseph truly did provide us with excellent customer service. We are once again enjoying the coolness of AC in our Mercedes-Benz GLB250. Thank you, Joseph Loera! You made it Easy Peasy!
More
by superbad
Jul 06, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that Joseph could get your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and be sure to let us know if there is anything more that we may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Joseph Poera was a gentle men to me he answered all my
questions he told what was wrong with my car he told what it cost he fixted my car and he called to pick it up when it was ready he is a very nice ma
questions he told what was wrong with my car he told what it cost he fixted my car and he called to pick it up when it was ready he is a very nice man
More
by MyrtisCollins90
Jul 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Joseph this excellent review! We are so glad that he could be of assistance to you and successfully resolve each of your concerns! We wish you safe travels and ask that you do not hesitate to give us a call if you have any further questions or concerns in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Airbag
After waiting for my airbag recall I was finally able to schedule to get it replaced. Joe was very informative and explained why it took a while for t
After waiting for my airbag recall I was finally able to schedule to get it replaced. Joe was very informative and explained why it took a while for the airbags to be available. I feel safe knowing that the proper ones are installed. Thank you very much.
More
by Joankay
Jun 29, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing this positive review! We are delighted to know that Joseph took great care of you and your needs throughout your recent visit. Your safety and satisfaction are our utmost priorities. Please let us know how Joseph and the team may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Thank you for great customer service by your advisor Joe.
With COVID19 I Felt very safe by all your employees I had a contacted with.
With COVID19 I Felt very safe by all your employees I had a contacted with.
More
by Hmerrikh
Jun 29, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star review! The safety of our customers and staff is our utmost priority, and we are pleased that Joseph could make you feel at ease throughout your recent visit! We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Amazing , fast friendly and family business- I am a 20
year customer of Walters in riverside! Service is fast, and professional! I’ve never been stranded thank you Mr Walter!
year customer of Walters in riverside! Service is fast, and professional! I’ve never been stranded thank you Mr Walter!
More
by Clarice190
Jun 08, 2020 -
Walter's Mercedes-Benz of Riverside responded
Clarice,
Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager