

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,113 Reviews
Write a ReviewDealership Experience
28 yrs, 5 mos
Industry Experience
46 yrs, 5 mos
Specialties & Trainings
Cadillac Certified
1113 Reviews of Joseph Mistretta
August 27, 2025
Another stress-free visit to Sarant's Service Department. Joe Mistretta is a great guy and I hope he returns soon. Dawn and the rest of the team are doing a great job of keeping the service experience except Joe Mistretta is a great guy and I hope he returns soon. Dawn and the rest of the team are doing a great job of keeping the service experience exceptional. More
Other Employees Tagged: Dawn S.
August 24, 2025
I love Sarant. I’ve been doing business with them since the 1980’s. Joe Mistretta is the best and I hope he returns soon. The service department is excellent and e I’ve been doing business with them since the 1980’s. Joe Mistretta is the best and I hope he returns soon. The service department is excellent and eager to please. More
Other Employees Tagged: Antonio Centeno
August 17, 2025
Do not have your car serviced here. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership. More
Other Employees Tagged: Tony DiGuiseppe, Kevin Falco, ODYSSEY AROCHO
August 16, 2025
Everything went well, got my loaner car, oil change done, only problem was they fixed my rims but the front was not finished properly, will address on next visit only problem was they fixed my rims but the front was not finished properly, will address on next visit More
Other Employees Tagged: Tony DiGuiseppe, Kevin Falco, ODYSSEY AROCHO
August 07, 2025
Always Great, and Professional with Tony, Joe, Dawn, and Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . More
Other Employees Tagged: Vic Castagna, Tony DiGuiseppe, Michael Lugo, Kevin Falco, ODYSSEY AROCHO , Dawn, Dave who always check me in
August 02, 2025
My very rare and low-mileage, 2019 CT6V Blackwing was brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal again. Thanks to Joe, Tony, and Bill. This deale brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal again. Thanks to Joe, Tony, and Bill. This dealership is the best. Period! More
Other Employees Tagged: Antonio Centeno, Bill Reale, Tony DiGuiseppe , Bill Reale
July 26, 2025
This is a excellent dealership never had any issues there might be one of the best dealerships in New York might be one of the best dealerships in New York More
Other Employees Tagged: Antonio Centeno, Dominic Vivo, Vic Castagna
July 10, 2025
Brand new car, but had to bring it back for service issues 3 times in the first week of ownership. I expected my issues to be dealt with right away, but was made to wait several hours before my car was issues 3 times in the first week of ownership. I expected my issues to be dealt with right away, but was made to wait several hours before my car was even looked at. Also, when I first picked up the car on Day 1 there was no wiper washer fluid in the tank, and the car was not fully charged--like getting a full tank of gas in a gas powered vehicle. Found these things unacceptable. Therefore, this is my reason for just an average score for the service dept. More
July 06, 2025
Aweful seevice had car for over a month no one calls and they never gave me papers when i came to pick up car on 6/27 then only to give the car back that day cause it was not fixed right and lost my warrant they never gave me papers when i came to pick up car on 6/27 then only to give the car back that day cause it was not fixed right and lost my warranty papers More
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