Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

Contact Me
4.8
1,095 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

28 yrs, 1 mo

Industry Experience

46 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,095 Reviews

Write a Review

1095 Reviews of Joseph Mistretta

May 17, 2025

Dealership Rating
Employee Rating

Love Sarant Service Center always greeted with a smile, never have to wait too long. Staff is always friendly. More

by WHINEYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

Came in for an oil change and it was completed in a timely matter. Sal himself performed an easy fix to the car that I thought would require a more extensive repair. More

by EDEO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2025

Dealership Rating
Employee Rating

The people are great but the waiting lounge is terrible for a luxury car dealership More

by hughelacy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

Sarrant is always service with a smile. Everyone in the service department is friendly and efficient, and the maintenance/repairs are always done well. More

by EYEDOKS
Recommend Dealer
Yes

May 06, 2025

Dealership Rating
Employee Rating

I don't know how many I have to say it. this is the best service dept i have ever dealt with and this is my by far the greatest. More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Tom Mcdevitt, Dave (greeter)

April 29, 2025

Dealership Rating
Employee Rating

I recently visited the service department at Sarant Cadillac and had a very positive experience. From the moment I arrived, the staff was attentive, ensuring that I was checked in quickly. The service More

by joe6098
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

There are Cadillac dealerships closer to my home but Sarant is a excellent dealership been leasing Cadillacs since 2009 More

by Louie23073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

April 26, 2025

Dealership Rating
Employee Rating

First time customer of Cadillac had higher expectations unfortunately. Will not be a repeat customer. More

by Doncanade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John F. Nassour, Sr.

Apr 28, 2025

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

April 20, 2025

Dealership Rating
Employee Rating

Joseph Mistretta took great care of my Cadillac XT5. I would highly recommend Sarant Cadillac. More

by suemeyerback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2025

Dealership Rating
Employee Rating

excellant service people and whole experience Sarant Cadillac is the best Cadillac dealership in Tri state More

by fbaroneprov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (220 Vehicles)

new 2025 Cadillac XT5 car, priced at $61,030
2025 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $53,540
2025 Cadillac XT5
new
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $61,630
2025 Cadillac XT5
new
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT4 car, priced at $46,235
2025 Cadillac CT4
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT4 car, priced at $47,315
2025 Cadillac XT4
new
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2021 Cadillac XT4 car, priced at $27,900
2021 Cadillac XT4
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive