Joseph Mistretta | Page 2

From my initial visit in 2019 to date I cannot say enough about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been espec about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been especially heartfelt and appreciated!! Alexander (Mr. Bowen respectfully and professionally) began working on my case in 2022. From that time to date, he has advocated for and worked with me throughout (what I feel) was a very unique and, at times, stressful sale. ALWAYS pleasant, ALWAYS available, and ALWAYS willing to support and FINALLY achieved a satisfying outcome. I do not take these reviews lightly-they are important for the customer, the salesperson as well as the dealership. Purchasing a vehicle involves a lot of time, thought and, MONEYy!!!! When the customer walks away feeling satisfied (as I did) -- the salesperson has done their job and Alexander did -- EXCEPTIONALLY WELL!! i KNOW I'M A MEMBER OF THE SARANT FAMILY!!! A very special THANK YOU to Antonio, Vic, Darlene and Chris!!! I hope that I'm a driving advertisement for Sarant!! More

by MARGARET6586 Verified Customer Verified Customer

Helpful 10

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Great service from the Great Service department Ask for Tony or Joe and they will keep you very happy Tony or Joe and they will keep you very happy More

by COYOTESTUDIOS Verified Customer Verified Customer

Helpful 4

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Hi I received great service from the Great Service department Ask for Tony or Joe and they will keep you very happy Thank you department Ask for Tony or Joe and they will keep you very happy Thank you More

by Happy Joe Verified Customer Verified Customer

Helpful 3

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Joe from service and bill Breale are definitely a plus one experience They are both the very pinnacle of Cadillac Keep up the excellent work one experience They are both the very pinnacle of Cadillac Keep up the excellent work More

by engine421 Verified Customer Verified Customer

Helpful 7

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they got me out quick and easy, called me a lyft so I didnt have to wait at the dealership for my oil change and steering upgrade. great service day. didnt have to wait at the dealership for my oil change and steering upgrade. great service day. More

by JHRZICH97 Verified Customer Verified Customer

Helpful 6

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Should maintaining your car be a hassle? Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointme Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointment scheduled and was promptly greeted by Dave. He has a great welcoming attitude and promptly takes care of the initial sign in. He confirmed what the appointment is for and explained the process of how my car would be processed. He told me Gerson Maldonado would be meeting with me to review the pending service, Like clockwork, Gerson Maldonado met with me and reviewed the service I was asking for. He gave me a real-time expectation of when everything would be completed. Within an hour, much less than predicted, the car was ready. Gerson Maldonado met with me to review what had been completed. Finally, I met Audrianna the receptionist/cashier. She is also most gracious and accommodating. This is how the process should work. All sales people at Sarant Cadillac need to bring their potential buyers to meet the exemplary Service Department Staff at Sarant Cadillac. I think any potential purchaser would be assured Sarant Cadillac stands with their customers and their vehicles. More

Helpful 33

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from the moment I walk in the door everyone is so helpful and polite there is never a problem and polite there is never a problem More

by CAMPBELLSLANDSCAPING Verified Customer Verified Customer

Helpful 7

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I recently had my car serviced at Sarant Cadillac, and I am delighted to share my positive experience. The staff exhibited a high level of professionalism, ensuring that my vehicle received top-notch care. am delighted to share my positive experience. The staff exhibited a high level of professionalism, ensuring that my vehicle received top-notch care. From the moment I entered, the service was prompt, and the team went above and beyond to address all concerns. The technicians demonstrated expertise and attention to detail, leaving me confident in the quality of their work. Moreover, the facility was clean and well-maintained, providing a comfortable environment for customers. The transparent communication throughout the process further enhanced my satisfaction with Sarant Cadillac. I highly recommend Sarant Cadillac for their outstanding service, and I am grateful for the exceptional care my car received. More

by Les1 Verified Customer Verified Customer

Helpful 6

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Always a welcoming and friendly experience, service dept, waiting area and the atmosphere of the dealership is very cool waiting area and the atmosphere of the dealership is very cool More

by joef Verified Customer Verified Customer

Helpful 9

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Always welcoming and friendly. Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still anno Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still annoying. More

by STEVEJDEMAY Verified Customer Verified Customer

Helpful 4

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