Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 108

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
1,143 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.6

1,143 Reviews

Write a Review

Dealership Experience

29 yrs, 3 mos

Industry Experience

47 yrs, 3 mos

Specialties & Trainings

Cadillac Certified

1143 Reviews of Joseph Mistretta

July 17, 2018

Dealership Rating
Employee Rating

Long Island's best dealership Dominick Vivo my sales representative was upfront and honest about all aspects on returning our previous leased Cadillac and leasing a new 2018 Cadill More

by ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Thomas Sabbatino

Jul 17, 2018

Sarant Cadillac responded

Thank you for the review, Ronni! We're proud that we could exceed your expectations, and our whole team is looking forward to seeing you next time! Have a lovely day!

July 15, 2018

Dealership Rating
Employee Rating

Servicing my Caddy What I like about servicing my Caddy at Sarant is that it fits into my schedule nicely. I bring it in first thing in the morning (Service opens at 7:3 More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2018

Sarant Cadillac responded

Thank you for the review! We're happy you like our store and that we can always get you in and out promptly. We appreciate the feedback, and we hope your Caddy stays in good shape, but we'll see you for your next service!

July 14, 2018

Dealership Rating
Employee Rating

JOE THE SRRVICE MGR IS THE MOST PROFESSIONAL AND COURTEOU PE GREAT SERVICE. JOE'S TEAM WAS VERY FAST AND EFFICIENT AND WENT OUT OF THEIR WAY FOR ME. I HAVE GREAT RESPECT FOR THEM ALL More

by SBRONX1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rosen

Jul 17, 2018

Sarant Cadillac responded

Thank you for the feedback! We appreciate the respect and the kind words. We're glad you had a great experience and we hope to see you again!

July 14, 2018

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Employee Rating

Always a pleasure to work with Outstanding service. The department got me out on time to make an important appointment. Very satisfied. I would recommend the service department to m More

by joef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2018

Sarant Cadillac responded

Thank you for the kind words! It was no problem to get you out on time, and we're glad we did! Thanks for the future recommendations and we hope to see you back again next time!

July 12, 2018

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Employee Rating

Rapid and Personable Outstanding service. The department got me out on time to make an important appointment. Very satisfied. I would recommend the service department to More

by Cadillac customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2018

Sarant Cadillac responded

Thank you so much! It's good to hear that our service was outstanding. We hope that we can work with you again in the future!

July 11, 2018

Dealership Rating
Employee Rating

Service required Joe in service department was great! Explained problem and saw to a quick and courteous repair. Also checked for any other service needed at this time More

by GPG474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2018

Sarant Cadillac responded

Thanks for the great review! We're glad Joe could take such great care of you and your vehicle. Please let us know if there is anything else we can do for you!

July 08, 2018

Dealership Rating
Employee Rating

Great team. It's always a pleasure to take my vehicle there for service. The staff always make me feel at home. I was in and out promptly. More

by GOWHITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Jul 10, 2018

Sarant Cadillac responded

That is what we always strive for! Thank you for the kind words about our team. We look forward to seeing you back for your next service visit!

July 07, 2018

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Employee Rating

Amazingly Quick Getting service for a car is usually very time consuming and usually something one dreads. But, with the great customer service and the diligent servi More

by XTSistheBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Jim Rapp

Jul 10, 2018

Sarant Cadillac responded

That's what we like to hear! Thank you for the feedback about your service visit. Please let us know if we can be of any further assistance to you!

July 07, 2018

Dealership Rating
Employee Rating

Quick, courteous, & thorough. These guys are tremendous. Very accommodating. Got me in and out quickly. And they were very thorough. Billy and Joe are great. Wouldn't take my car a More

by Dominic57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo , Teresa Gunshinan, Bill McCardle, Heidi McGough, Freddie Rollo

Jul 10, 2018

Sarant Cadillac responded

Thank you for the kind words about Billy, Joe, and Dominic! They are definitely assets to our team here at Sarant Cadillac. We appreciate your trust in us and look forward to seeing you back for your next visit!

July 03, 2018

Dealership Rating
Employee Rating

Good service and good people good location I purchased five new vehicles from this dealer and never had any problems in sales or service or in parts experience is More

by DELLMABROUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano , Bill McCardle, Mark Rosen

Jul 06, 2018

Sarant Cadillac responded

Thank you for your positive review and for your continued business! We love to hear that we're doing a good enough job to keep you coming back. We look forward to your next visit!

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