Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 109

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

June 29, 2018

Dealership Rating
Employee Rating

Service Joe in service is outstanding. Dropped car off in morning, had car back by end of day. Makes sure that all issues are addressed and taken care of. More

by VALIINDUSTRIESINC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Jul 02, 2018

Sarant Cadillac responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

June 29, 2018

Dealership Rating
Employee Rating

Quick service! I sat down in the waiting area at 7:45 for a NY state inspection;I was back home art 8:30! Best service ever, thanks to Joe Mistretta.. More

by Eileen Tocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Sarant Cadillac responded

Our goal is to get you back on the road as soon as possible! We're glad your experience was a great one. Thanks for stopping by, Eileen.

June 28, 2018

Dealership Rating
Employee Rating

Personalized Service The right place for your Cadillac or G.M. car to be maintained at the level of production. I've serviced over five Caddy's and every one stayed in min More

by RED2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , Teresa Gunshinan, Heidi McGough, Your Receptionist

Jul 02, 2018

Sarant Cadillac responded

It's great to hear that your experience with Joe on our service team was a great one! Thank you for your business and we look forward to seeing you again soon.

Nov 17, 2021

RED2GO responded

Y'all guys are my favorites!👏🏾👏🏾👏🏾👏🏾

June 28, 2018

Dealership Rating
Employee Rating

Impressive! Yesterday's visit to Sarant, certainly not my first since this is our second car from this wonderful dealership, came as such a surprise. Not only was More

by ALEXISMORLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Jul 02, 2018

Sarant Cadillac responded

Alexis, we're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

June 27, 2018

Dealership Rating
Employee Rating

Quick and efficient Joe was thorough and efficient while providing exceptional customer service. Provided great information about additional services and was accurate wit More

by Aromeo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

Sarant Cadillac responded

Sarant Cadillac is happy to hear that you had a great experience, Aromeo! One of our goals is to make ever service visit as quick and painless as possible, and we're pleased that Joe could do that for you. It's a pleasure doing business with you and please let us know if there's anything we can do for you in the future!

June 26, 2018

Dealership Rating
Employee Rating

Inspection Time! My inspection was over due so before I got a ticket I needed to get it done! I was in and out in an hour. More

by Tee Bussi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2018

Sarant Cadillac responded

We're glad to hear Joseph delivered such a positive service experience, Tee! Thank you for taking the time to give us this valuable feedback. Please let us know if there is anything we can do for you in the future!

June 20, 2018

Dealership Rating
Employee Rating

Alway had a great experience. Joseph Mistretta has always treated me with great service explains everything that’s being done to my car and keeps me updated I’ve been buying and le More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2018

Sarant Cadillac responded

Communication is key! We're grateful to know that you had a great experience with Joseph. Thank you for your continued business. We look forward to working with you again the next time you drop by!

June 16, 2018

Dealership Rating
Employee Rating

Excellent as always Top notch, from sales to service dept. Joe in service Dept is the best and always treats you with superb service. They treat you like a family. The d More

by Jeffs.mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Gunshinan

Jun 19, 2018

Sarant Cadillac responded

Hey Jeff, It's so good to hear that Joe and the team took such great care of you! That level of customer service is what our dealership is all about. Thank you for the kind words and the excellent review!

June 16, 2018

Dealership Rating
Employee Rating

Great People Great Service always a pleasure to do business with these people. Clean place convenient always on time and facility is up to date and knowledgeable More

by franktee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Gunshinan

Jun 19, 2018

Sarant Cadillac responded

That's what we like to hear, Frank! Our team was more than happy to accommodate you. We appreciate your stellar review!

June 15, 2018

Dealership Rating
Employee Rating

Very pleased I was met by Maurice with a handshake and a smile my car was in need of a bath I was embarrassed but also needed service we joked about it . Within on More

by Karmawater1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Maurice Pereira

Jun 18, 2018

Sarant Cadillac responded

First off, thank you for your 20+ years of business with us! We're so glad to hear that Maurice took such great care of you and your vehicle! That level of customer service is what we strive for. Thank you for your excellent review, and we look forward to working with you for years to come!

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