Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 107

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

July 27, 2018

Dealership Rating
Employee Rating

Service Joe at service is great. I needed a loaner car so Mark Rosen took care of it and gave us a loaner car. I would definitely recommend Sarant to other pe More

by Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Freddie Rollo, Mark Rosen

Jul 30, 2018

Sarant Cadillac responded

Thank you for your review and recommendation! It's great to hear you were taken good care of during your visit! We appreciate your business and look forward to seeing you again!

July 26, 2018

Dealership Rating
Employee Rating

routine service Great service, everyone is very friendly and helpful.my car was serviced quickly and I was on my way. the showroom is welcoming and the coffees good. More

by Joe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2018

Sarant Cadillac responded

That's great to hear! Thank you so much for your review and feedback! It's great to hear that you had a great time with us and we were able to help get you back on the road! Thank you for your business!

July 23, 2018

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Employee Rating

Excellant Service I had an issue with the hatch leaking. instead of giving me an appointment at the next available date, the service administrator "fit" me in so i didn More

by vinniet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2018

Sarant Cadillac responded

Thanks for sharing your experience with us. It is our goal to get our customers back on the road as soon as possible, so we are always happy to accommodate the best we can. Let us know if there is anything else we can do for you!

July 20, 2018

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Employee Rating

Always a smooth and enjoyable experience.. Well Done! These guys got the customer service experience down pat!.. from the time you drive up to the service gate, to when you are handed your keys with a "Yo More

by Nygfenatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Jul 23, 2018

Sarant Cadillac responded

Thank you for sharing your experience with us, we really appreciate the feedback. Please don’t hesitate to reach out to us if you need anything or have questions. Thank you for your business and have a great day!

July 19, 2018

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Employee Rating

We are always satisfied with the service. We have been customers of Sarant Cadillac since 1997 and have been totally satisfied with any encounter with all employees for any service we have nee More

by NTGEORGE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Jul 23, 2018

Sarant Cadillac responded

We're thrilled to know that you were paired with the perfect vehicle! It was a pleasure to help you out. Have a great day!

July 18, 2018

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Employee Rating

Wheel repair Repairs were done promptly, I got my car back sooner than expected. Joe was courteous and very helpful. loaner car was provided and ready to go when More

by akeb1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Gunshinan

Jul 20, 2018

Sarant Cadillac responded

Thank you for such an awesome review! Sarant Cadillac appreciates your time taken to leave us feedback. We are so glad to hear that Joe was able to deliver such a quality service experience to you. It's a pleasure to do business with you, let us know if there's anything we can do for you in the future!

July 18, 2018

Dealership Rating
Employee Rating

Great sevice without losing my whole day waiting for my car I had a great experience at Sarant Cadillac service dept, they took care of my car in sufficient time. they always treat me with respect to all my nee More

by bizzybeeking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2018

Sarant Cadillac responded

Thanks for the awesome rating! It is important to us that our customers time is always valued and so we are pleased to hear that you had such an efficient service experience with Joseph. It's truly a pleasure to do business with you, we look forward to your next visit!

July 17, 2018

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Employee Rating

Long Island's best dealership Dominick Vivo my sales representative was upfront and honest about all aspects on returning our previous leased Cadillac and leasing a new 2018 Cadill More

by ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Thomas Sabbatino

Jul 17, 2018

Sarant Cadillac responded

Thank you for the review, Ronni! We're proud that we could exceed your expectations, and our whole team is looking forward to seeing you next time! Have a lovely day!

July 15, 2018

Dealership Rating
Employee Rating

Servicing my Caddy What I like about servicing my Caddy at Sarant is that it fits into my schedule nicely. I bring it in first thing in the morning (Service opens at 7:3 More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2018

Sarant Cadillac responded

Thank you for the review! We're happy you like our store and that we can always get you in and out promptly. We appreciate the feedback, and we hope your Caddy stays in good shape, but we'll see you for your next service!

July 14, 2018

Dealership Rating
Employee Rating

JOE THE SRRVICE MGR IS THE MOST PROFESSIONAL AND COURTEOU PE GREAT SERVICE. JOE'S TEAM WAS VERY FAST AND EFFICIENT AND WENT OUT OF THEIR WAY FOR ME. I HAVE GREAT RESPECT FOR THEM ALL More

by SBRONX1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rosen

Jul 17, 2018

Sarant Cadillac responded

Thank you for the feedback! We appreciate the respect and the kind words. We're glad you had a great experience and we hope to see you again!

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