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Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 13

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
1,143 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.6

1,143 Reviews

Write a Review

Dealership Experience

29 yrs, 3 mos

Industry Experience

47 yrs, 3 mos

Specialties & Trainings

Cadillac Certified

1143 Reviews of Joseph Mistretta

August 03, 2024

Dealership Rating
Employee Rating

Joe and his team are fantastic very helps and attentive . Nothing is every an issue More

by MELIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2024

Sarant Cadillac responded

Thank you for the kind words! We hope the team can work with you again soon!

July 31, 2024

Dealership Rating
Employee Rating

Cadillac has great service. They are wonderful friendly employees. Everyone is so kind. Trusted service from them More

by VENUSJOVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco

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Aug 07, 2024

Sarant Cadillac responded

Thank you for the kind words! Please let us know when you're ready for your next service!

July 31, 2024

Dealership Rating
Employee Rating

Good coffee while waiting for car to be serviced. No surprises and work completed in a reasonable time. More

by Cadillac customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr., Tony DiGuiseppe, Kevin Falco , Sean Munro

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Aug 09, 2024

Sarant Cadillac responded

We're happy to hear you enjoyed the coffee and were satisfied with the efficient service! Thank you for your feedback.

July 19, 2024

Dealership Rating
Employee Rating

The dealership is outstanding because the people are outstanding. From Tom Sabbatino in sales, Tony DiGuiseppe and Joe Mistretta in service, John, and others, you always feel like you are in good hands More

by bums1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr., Thomas Sabbatino, Tony DiGuiseppe

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Jul 22, 2024

Sarant Cadillac responded

That's fantastic to hear! We truly appreciate you taking the time to recognize our team.

July 16, 2024

Dealership Rating
Employee Rating

everyone at Sarant is willing to help out in any way they can, wonderful dealership More

by Linda Kreussling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

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Jul 17, 2024

Sarant Cadillac responded

Thank you for the kind words, Linda! We hope the team can work with you again soon! Take care!

July 05, 2024

Dealership Rating
Employee Rating

The service dept and service manager Joe Mistretta was outstanding. They diagnosed the problem, provided outstanding service, informed me of their progress and made sure that any inconvenience was kept t More

by SarantXT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2024

Sarant Cadillac responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant and we hope to see you again soon.

June 29, 2024

Dealership Rating
Employee Rating

Worst service not good guide me wrong charged way extra price check online is almost 60 per differece More

by ADEELJUNIOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dawn and Joseph was so rude

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Jul 01, 2024

Sarant Cadillac responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, our Customer Experience Manager, at audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

June 11, 2024

Dealership Rating
Employee Rating

Been going for years. Excellent service! When I’m there, they treat me like family. Will not go anywhere else. Joe Mistretta, in service, sets everything up and makes sur More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco , Sean Munro

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Jun 13, 2024

Sarant Cadillac responded

Thank you for your kind words and loyalty! We're delighted to hear about your positive experiences, especially with Joe Mistretta and the service team.

June 09, 2024

Dealership Rating
Employee Rating

Appointment was made via internet with no problems. I arrived at my assigned time and vehicle was brought into the shop immediately. More

by Gray wolf 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

Sarant Cadillac responded

We're so glad to hear our service team was able to get you in and out!

June 06, 2024

Dealership Rating
Employee Rating

We have been dealing with Sarant for many years I wood highly recommend them for all your needs More

by OSHEAFH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

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Jun 11, 2024

Sarant Cadillac responded

Thank you so much for your kind words! We're so glad to hear you continuously have such a great experience working with our team.

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