Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 12

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,009 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,009 Reviews

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1009 Reviews of Joseph Mistretta

March 30, 2023

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Service department is fantastic as usual. Never had a bad experience with Sarant. These guys are professional, courteous and a pleasure to deal with. More

by PC256
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Mar 31, 2023

Sarant Cadillac responded

Thanks for taking the time to leave this review! We value your business and look forward to your next visit.

March 28, 2023

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Great attitude, love it, kinda like a dentist though you can love your dentist just don’t want to see him or her More

by sherwi
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Mar 28, 2023

Sarant Cadillac responded

We appreciate the feedback and hope your visit was at least a touch more enjoyable than the dentist! Have a great day!

March 24, 2023

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Staff and customer service at service department was great, special thanks to Joyia, Joe, and Gerson. More

by precisewiring1
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado, Joyia Roper

Mar 26, 2023

Sarant Cadillac responded

We’re so glad to hear that! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joyia, Joe, and Gerson. Thank you for your business and we hope to take care of any of your future car needs!

March 22, 2023

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Amazing experience! Tony from the start to end ensured that I had my car serviced in no time! I have no words and every single person I came across was phenomenal! Excel More

by Sabz
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Mar 23, 2023

Sarant Cadillac responded

Thank you for the kind words! We're happy to hear that our staff treated you so well during your visit. We look forward to your next visit!

March 17, 2023

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Been going for years. .absolutely the Best! Whenever I need them, I’m feel like I’m treated like Family..Highly Recommend! More

by MattnJan
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Mar 20, 2023

Sarant Cadillac responded

Thank you for taking the time out of your day to leave us such a kind review! We are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks again!

March 17, 2023

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Sales and service need to be in tuned with each other. Car was certified and after spending over $800 on repairs the car was not detailed. It took almost 3 weeks to correct the issue. Issue was fixed on More

by ajlopez3119
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Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Robert Dreyer

Mar 20, 2023

Sarant Cadillac responded

We’re sorry to hear that your entire experience wasn’t a 5-star experience. We wish to discuss this further with you. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com and she will be happy to speak with you.

March 11, 2023

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Pretty easy process. Bought my own leased car. Only issue was, they didn’t detail the car. I have called, but nothing has been set up for detailing. Need to resolve thi More

by ajlopez3119
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Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Robert Dreyer

Mar 12, 2023

Sarant Cadillac responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

March 09, 2023

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Excellent service. Attention to detail. Will recommend Sarant Cadillac to everyone. Will purchase my next Cadillac at Sarant!! More

by maven107
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Tony DiGuiseppe , Gerson Maldonado

Mar 10, 2023

Sarant Cadillac responded

We are happy to hear of your positive experience working with our team. If you need anything else, don't hesitate to reach out. We look forward to your next visit!

March 07, 2023

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Every time I have gone into this dealership, I’ve been greeted with nothing but nice people who are super helpful. Even Antonio came over to greet me . This is my sixth Cadillac. I love this truck! Domini More

by LilJo
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Recommend Dealer
Yes
Mar 08, 2023

Sarant Cadillac responded

Thank you for the amazing review! We're so happy you are loving your new vehicle and that our hardworking staff was able to make the process smooth and easy for you.

March 05, 2023

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I am in the last year of my second lease with Sarant Cadillac. As I have said in past surveys, I could not be happier with the professionalism, courtesy and care I receive when bringing my car in for se More

by NEIMORAN
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Gerson Maldonado

Mar 06, 2023

Sarant Cadillac responded

Thank you for the kind words and for your loyalty. We look forward to working with you soon for your next vehicle!

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