Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 12

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
1,143 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.6

1,143 Reviews

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Dealership Experience

29 yrs, 3 mos

Industry Experience

47 yrs, 3 mos

Specialties & Trainings

Cadillac Certified

1143 Reviews of Joseph Mistretta

September 07, 2024

Dealership Rating
Employee Rating

Your people were absolutely gross very courteous and very friendly and got my job done very fast thank you for your crew. They’re very special. More

by CASINOGELT
Service Price Transparency
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Recommend Dealer
Yes

September 06, 2024

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I had an exceptional Sarant Cadillac experience with Executive Manager Antonio Centeno and Sales/Leasing Professional Dina Campanaro. Transitioning from my former XT5 to my new XT5 was flawless. I was t More

by RAYARNOLD16
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Recommend Dealer
Yes

August 31, 2024

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Service department is made up of friendly, knowledgeable service reps who work hard to get your vehicle serviced and you happy with the results. I would recommend Sarant to anyone looking for a Cadillac More

by Dan
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Recommend Dealer
Yes

August 22, 2024

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Dealing with Joe is always amazing and very easy, get the job done and treats everyone like family!!!! More

by samski
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Recommend Dealer
Yes

August 21, 2024

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Been going to Sarant for years…never changes! Always professional, courteous , and friendly! I would never go anywhere else! Thank you Sarant! More

by MattnJan
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Recommend Dealer
Yes

Other Employees Tagged: Donna

Aug 22, 2024

Sarant Cadillac responded

Thank you for your loyalty and kind words! We're thrilled to hear that our consistent professionalism and friendliness keep you coming back. We look forward to serving you for many more years!

August 15, 2024

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Everything and everyone I dealt with (Joe) was extremely straight forward and professional. Service was complete and taken care of. More

by KEVINC369
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Recommend Dealer
Yes

Other Employees Tagged: Sean Munro

Aug 16, 2024

Sarant Cadillac responded

Kevin - thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant and we hope to see you again soon.

August 14, 2024

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Great service, Courteous and knowledgeable sales reps. Owner available overseeing the delivery and available for questions More

by NSA8142
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 16, 2024

Sarant Cadillac responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Sarant. Thank you for trusting us with this process!

August 14, 2024

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This car dealership charges 40% more for repairs than others. It's a good idea to compare prices to make sure you're getting a fair deal. More

by RINKURICG
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Recommend Dealer
No

August 13, 2024

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Dealership is incredibly wonderful. Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am More

by engteech
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco , Sean Munro

Aug 13, 2024

Sarant Cadillac responded

Thank you for your kind words about our dealership and for bringing the issue with the survey requests to our attention.

August 12, 2024

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Terrible experience. Tony was rude and unhelpful. Overcharged me and was dismissive and uninformative. Do not recommend at all. More

by andrewdfoster
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tony DiGuiseppe

Aug 16, 2024

Sarant Cadillac responded

Andrew, thank you for taking the time to share your comments. We appreciate your feedback and would like to speak with you regarding these and any other concerns you may have. Please reach out to Matt Ryan, our Customer Experience Manager at mattryan@sarantcadillac.com or you can leave your contact information privately. We look forward to discussing this matter further with you.

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