Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 84

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

September 05, 2019

Dealership Rating
Employee Rating

No hassle no pressure leasing or buying Sarant always makes me feel like family and always provides excellent service and sales. I have bought or leased several vehicles from Sarant and have More

by MITCHAMY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Maurice Pereira

Sep 09, 2019

Sarant Cadillac responded

Thanks for letting the team help, we're glad our team was able to take care of you once again. When you're ready for your next visit back, we'll be happy to see you again!

September 05, 2019

Dealership Rating
Employee Rating

Standard service and great as always! Sarant Service team understands its customers and is excellent as well as timely. Never an issue with the people and no pressure at all on the sales s More

by CHRISOLEKSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale , Teresa Gunshinan, Bill McCardle, Maurice Pereira

Sep 09, 2019

Sarant Cadillac responded

Thank you for letting us help, we're happy to hear that your visit with us was excellent. We enjoyed working with you, and we hope our team can work with you again in the future!

September 05, 2019

Dealership Rating
Employee Rating

very relaxing everyone was courteous, pleasant and helpful I was offered a complimentary cup of coffee while I was waiting and my service was complete in a very sh More

by FALESANDRO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 09, 2019

Sarant Cadillac responded

We're happy our team was courteous, pleasant, and able to help. We're glad you enjoyed your visit, and we hope the Sarant Cadillac team can see you back again in the future!

September 04, 2019

Dealership Rating
Employee Rating

Great Response , action The phone call to the dealer was made and the technician arrived in about 15 minutes armed with a booster cable and was able to jump start my care wit More

by GerrY Halpern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Sarant Cadillac responded

Thank you for letting Joe and the team help out, Gerry, we're more than happy our team was able to work with you. It was a pleasure to have you here, and we'd be glad to help you again if you need anything in the future. Let us know if you need us again!

September 04, 2019

Dealership Rating
Employee Rating

Fast and friendly I appreciate the greeting and detailed intake as soon as I arrived. The waiting area is clean and there is always plenty of coffee available for you More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle

Sep 06, 2019

Sarant Cadillac responded

Thanks for letting us help, Paul. We look forward to seeing you again next time!

August 27, 2019

Dealership Rating
Employee Rating

The usual prompt and courteous service. Everyone is very friendly and accommodating. I met Dave today as I had a question about tire rotation that I asked him at the coffee machine. After an More

by masarna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Aug 30, 2019

Sarant Cadillac responded

We're happy to hear that Dave was able to help out! It was great seeing you back again, and we all look forward to your next visit in the future.

August 21, 2019

Dealership Rating

High quality on all levels Easy to get appointment, very professional and friendly, great atmosphere. They stay on top of my service needs and dates. All friendly from reception More

by RNATHANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle, Maurice Pereira

Aug 23, 2019

Sarant Cadillac responded

Thank you for visiting us, we're glad the Sarant team was able to give you an easy appointment. It was great working with you, and we'd be happy to have you back again in the future!

August 21, 2019

Dealership Rating
Employee Rating

Another great experience @ Sarant! 3rd leased vehicle @ Sarant and 3rd time very happy!! Antonio and his team are the best! If you are on the market for a new Cadillac, you owe it to More

by MariaCasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Robert Dreyer

Aug 23, 2019

Sarant Cadillac responded

Thanks for letting us help once again, Maria, it was great seeing you back. We hope you love the new Cadillac, and we hope the team can see you back again in the future!

August 05, 2019

Dealership Rating
Employee Rating

SERVICE Joe and Maurice were a pleasure to deal with. Joe has always been top notch! Joe has always gone out of his way to make sure you are satisfied. More

by GREGGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Aug 06, 2019

Sarant Cadillac responded

Greg, thank you for the great rating and review! We love hearing about satisfied customers and it's nice to know that Joe and Maurice could be of service. If you have any future automotive needs, don't hesitate to give Sarant Cadillac a call!

August 03, 2019

Dealership Rating
Employee Rating

Loved my Visit Once again a Great Experience - fast prompt and friendly!!! Can't wait till next time! Honest and fair and oh so accommodating!!!! Good Coffee also More

by debhick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2019

Sarant Cadillac responded

Thank you for the 5 star review! We strive to make every visit to our service department as quick and efficient as possible and we’re glad to hear that you love our waiting area amenities too! Thanks for choosing Sarant Cadillac!

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