Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 83

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

October 03, 2019

Dealership Rating
Employee Rating

Service perfected The experience was great. Car was finished when promised, no hassles, no excuses just professionalism from sales to service at Sarant. I highly recomm More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

October 03, 2019

Dealership Rating
Employee Rating

Great Service Once Again Joe Mistretta took care of my issue promptly and courteously. Took delivery of a new car that had a scratched roof rail, he ordered the part and had i More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 03, 2019

Dealership Rating
Employee Rating

ExcellentvService.. Highly recommend this dealer Excellent service.. Service folks are friendly, knowledgable, and understand the customers needs. They take the time to explain the Service that is to More

by Schwartziej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Johnson

October 02, 2019

Dealership Rating
Employee Rating

My husband & I have been coming here for years. The service we’ve received is always excellent. Joe is a pleasure to work with. Looking forward to leasing 2 cars again next year More

by Dwalshd
Recommend Dealer
Yes

Other Employees Tagged: Linda Johnson

Oct 18, 2019

Sarant Cadillac responded

Thank you for such positive feedback. We're glad to hear that our service department has been able to treat you so well for the last few years and we look forward to continuing to work with you and see you again when it's time to lease your new Cadillacs.

October 01, 2019

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Employee Rating

Best Cadillac Dealership in the US Second time working with the most honest and down to earth staff in a dealership. No issues as before and they made my experience as easy going and ef More

by vinnylee32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Bill Reale, Vic Castagna , Linda Johnson

Oct 17, 2019

Sarant Cadillac responded

Thank you Vinny for this outstanding review! Congratulations on your new Cadillac. We pride ourselves in having a high-quality sales team that helps you throughout the entire car-buying process to make it as easy and effortless as possible. It is so great to hear that we not once but twice were able to accomplish that for you during your visits. We look forward to continuing to work with you on any future automotive needs you may have!

October 01, 2019

Dealership Rating
Employee Rating

New Car This has to be the best dealership I’ve ever dealt with my new XT5 looks and drives great looking forward to many more years with Sarant!! More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2019

Sarant Cadillac responded

Thank you for the positive review and congratulations on your new XT5, Louie! We're glad you had such a positive experience when buying your latest Cadillac and look forward to working with you for the years to come.

September 22, 2019

Dealership Rating
Employee Rating

The service and help I received was great especially from Ro This is my second car from Sarant because of the treatment I receive from the Sales people to the Service department. Especially. Rob, Antonio. I love More

by Dad2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Robert Dreyer , Teresa Gunshinan, Maurice Pereira

Sep 23, 2019

Sarant Cadillac responded

We're happy our team could help out, thank you for working with Rob and Antonio. Take care of your new Cadillac, and let us know if there's anything else we could help out with!

September 18, 2019

Dealership Rating
Employee Rating

Very Accommodating Service Dept. Both Joe and Maurice are very nice and really do their best to accommodate your needs and go the extra mile when possible to give you the least amount More

by jf110
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Sep 23, 2019

Sarant Cadillac responded

We're happy Joe and Maurice could help out. If there's anything we can help you with in the future, please let us know!

September 14, 2019

Dealership Rating
Employee Rating

service ALL THE SERVICE DEPT IS VERY GOOD . MAURICE IS VERY GOOD VERY KNOWLEDGEABLE, JOE IS VERY GOOD . THE RECEPTIONIST WAS VERY NICE , AII THE STAFF IS VERY More

by XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano , Maurice Pereira

Sep 16, 2019

Sarant Cadillac responded

We're happy we were able to help out, thanks for working with Maurice, Joe, and the rest of the team. If you need our help again, we'd love to have you back!

September 10, 2019

Dealership Rating
Employee Rating

Enjoyed my experience buying my new Cadi I was very impressed with my purchase of my new Cadi xt5 from the Sarant dealership and my salesman Tom Sabbatino and may finance person Viic for thei More

by Bettysxt5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Heidi McGough, VIC

Sep 11, 2019

Sarant Cadillac responded

Betty, we're happy to hear that you were impressed with your purchase, we hope you've been loving your new XT5! It was great getting to work with you, and we hope our team can see you back again in the future!

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