Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 93

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
1,149 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.6

1,149 Reviews

Write a Review

Dealership Experience

29 yrs, 6 mos

Industry Experience

47 yrs, 6 mos

Specialties & Trainings

Cadillac Certified

1149 Reviews of Joseph Mistretta

February 22, 2019

Dealership Rating
Employee Rating

Courteous and helpful. The service department took care of all my needs without me even asking. They know what is necessary and it is taken care of so I didn’t have to make More

by MYCREW7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Feb 26, 2019

Sarant Cadillac responded

We appreciate you letting us know about your great visit with our service department. Thank you and we look forward to working with you again in the future.

February 19, 2019

Dealership Rating
Employee Rating

GREAT SERVICE As always the service was great and of course Joe Mistretta was right there to greet me and I was in and out in a reasonable amount of time.Alway More

by ED.KORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2019

Sarant Cadillac responded

Thank you for your continued loyalty with us, Ed! All of us at Sarant Cadillac are happy to work with you. Please let us know whenever we can assist you again in the future!

February 18, 2019

Dealership Rating
Employee Rating

Remotes needed replacement Service manager was professional during my visit. Replaced remotes that were not working. Very comfortable waiting area with coffee available. Thanks More

by Hoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2019

Sarant Cadillac responded

Thanks for the review! We're happy that you were comfortable in our waiting room. We appreciate your patience and come back to see us again!

February 16, 2019

Dealership Rating
Employee Rating

Continually awesome Awesome customer service, awesome auto service...great service may no longer be common, but you most definitely have it here....from soup to nuts and More

by sensesq7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Teresa Gunshinan, Bill McCardle, Maurice Pereira

Feb 19, 2019

Sarant Cadillac responded

Thank you for the kind words! We're glad you enjoy your visits with us as much as we do. We hope you'll continue to keep us in mind for your car needs!

February 15, 2019

Dealership Rating
Employee Rating

Bought a new pre-owned car from Sal. I bought 2 Cadillacs from Sarant Cadillac and serviced my CTS for years and very hoppy with Sal who sold me both CTS's and, Joe M at Service and all t More

by gms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle, Sal Carubba

Feb 19, 2019

Sarant Cadillac responded

Thank you so much for taking the time to review us! Your loyalty to our dealership means a lot to us. We'll be continuing to work hard to earn your business and provide five-star customer care with every visit.

February 13, 2019

Dealership Rating
Employee Rating

Excellent and courteous service This dealership has always treated me great and I recommend them They have convenient hours and always stick to the scheduled times I do wish th More

by STEPHENFERRETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Thomas Sabbatino, Bill Reale , Teresa Gunshinan, Bill McCardle, Heidi McGough

Feb 15, 2019

Sarant Cadillac responded

We really appreciate your recommendation! Thank you for telling us how we are doing! We appreciate your business and hope you come back soon.

February 10, 2019

Dealership Rating
Employee Rating

totally worry-free -- I have confidence when I come in for service. The mechanics are highly competent and Joe is a wonderful service rep who listens and always tries to More

by 09 CTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo

Feb 12, 2019

Sarant Cadillac responded

Thank you for choosing Sarant Cadillac to perform all the maintenance needed on your Cadillac. We are happy to hear Joe and the team were able to answer any questions you had about the services done on your vehicle. Please let us know if there is anything else we can do for you in the future!

February 10, 2019

Dealership Rating
Employee Rating

Joe Mistretta and his team excellent as always! Antonio Centeno manages an excellent dealership! I have been a long time Cadillac owner and will continue to do business with Sarant because they are More

by Segue65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Teresa Gunshinan, Heidi McGough

Feb 12, 2019

Sarant Cadillac responded

We are pleased to hear Antonio made your visit to our service department a great one! Please let us know if we can do anything else for you in the future.

February 10, 2019

Dealership Rating
Employee Rating

Joe is is such a wonderful service representative. I must say Joe makes your experience at Sarant’ssevice department excellent.I was worried about the noise that my CT6 was making he reassured me it wo More

by Clay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 11, 2019

Sarant Cadillac responded

Thank you for your amazing review! We are thrilled to hear that Joe was able to fix the problem with your CT6 and get you back on the road quickly. Please do not hesitate to let us know if you need any other services. We look forward to working with you again in the future!

February 08, 2019

Dealership Rating
Employee Rating

Fast, professional and excellent work !!!!! Between the staff's friendliness, attention to detail and professional care - this was an incredibly great experience. The folks were extremely quick More

by FP604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

Sarant Cadillac responded

Thank you for the amazing review! We are ecstatic to hear our team was not only able to complete the service on your vehicle but have it done quickly. Please do not hesitate to let us know if there is anything else we can do for you in the future!

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