Josh Cash
Josh Cash at BMW of Sarasota

Josh Cash

Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.7
491 Reviews
4.7

491 Reviews

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491 Reviews of Josh Cash

January 18, 2026

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Employee Rating

excellent service, excellent communication, excellent explanation of the repair it was done, nice to hear and see a complete service in video reporting. More

by vmaksi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2026

BMW of Sarasota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2026

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Employee Rating

What in for an oil change and I’m glad I did because they discovered that all of my tires were almost bald and I didn’t notice. More

by ERIC@CFAPRMO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz, Lucy Aguilar

Jan 18, 2026

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

January 18, 2026

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Josh Cash is the most disrespectful person I have ever met. Other than calling my advisor “an idiot from Chevy”…. He also called the technicians in the back “xxxxxxx.” This is after they told me the engin More

by mattallen211
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Christian Gardner

Jan 22, 2026

BMW of Sarasota responded

Matt, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if you'd like to discuss your visit in more detail, please don't hesitate to contact us directly. Alternatively, let us know the best way to reach you, and we will be in touch. We'd love to get to the bottom of this and turn things around for you.

January 13, 2026

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Friendly knowledgeable, was very helpful and the service was quick and gave estimates for work need to be done More

by hangintampa
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 14, 2026

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

January 05, 2026

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Employee Rating

Worst experience ever at a service center. Over a 2 hour wait for them even to start looking at vehicle when I had a scheduled appointment. Ridiculous! So I left with my vehicle before being s More

by Ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2026

BMW of Sarasota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 18, 2025

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Employee Rating

Very attentive and helpful. Respectful and tried to help me as much as they could More

by Beverlyg1011
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bryant , Kyle Rivera 👍

Jan 08, 2026

BMW of Sarasota responded

Beverly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 04, 2025

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Employee Rating

Having my vehicle serviced at BMW of Sarasota is always a pleasure. From the moment I was greeted by the valet team, I felt valued and taken care of. The service advisor's are always welcoming and helpful, a More

by Steven Serrano
Service Price Transparency
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Recommend Dealer
Yes

December 04, 2025

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As always I received professional service and this time fast execution of new very expensive battery, oil and coolant replacement. More

by richponti
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 01, 2025

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Employee Rating

Everyone at the dealership is kind without being pushy. Great service department and wonderful sales and support team. More

by IVORPERCENT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

November 23, 2025

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Employee Rating

I really do love my car, but they have not once, but twice given away my car to a stranger (or given me a stranger's car) after service. There's a serious problem there. You're severely over-scheduled More

by karide
Recommend Dealer
No

Other Employees Tagged: Brooke Beaudin , Valley

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