Josh Gould | Page 17

Fast and friendly! I was able to get in and out with my lease and papers all completed within an hour and a half--much less time than I thought I would. The deal I recei I was able to get in and out with my lease and papers all completed within an hour and a half--much less time than I thought I would. The deal I received was also rated "good" by a lease calculator I used. I'm overall very happy with my experience. Thanks! More

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The most awesome car buying experience in my 60 years! I can't begin to describe how awesome this car buying experience was. I am 60 years old and have purchased many new and used cars and have never be I can't begin to describe how awesome this car buying experience was. I am 60 years old and have purchased many new and used cars and have never been able to say this. I was overwhelmed with the friendliness, kindness, and professionalism that I encountered with every individual I came in contact with, even the sales associates we were not working with. We specifically worked with Steve, Tom, and Josh. They all worked together as a team to help us get exactly what we wanted. We were going there to buy my husband a truck and I ended up buying a new car as well. I was driving a 2013 Highlander and wanted something newer. Long story short, they got me what I asked for and we picked it up the next day. After having the Rav 4for 2 days, I realized that was not the car I really wanted. I couldn't call because it was a Sunday, so after considerable amount of stress due to buyers remorse, I called first thing Monday morning and spoke with Tom. When I told him my dilemma, his response was " That's fine, just tell me what you want to do and gave me my options." I could not believe that they would actually take my car back. I told Tom what I wanted, 2017 Highlander, and within a couple of hours, it was on the road heading to Lima where I picked it up the same day. I can't say enough good things about the people at Alan Nott. I will be a return customer and will recommend this highly to friends and family. I forgot to mention Jordan who showed us all the features of out cars. He was very knowledgeable and patient with his instructions. More

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A truly enjoyable experience Steve was very personable, laid back, knowledgeable, and exhibited absolutely no pressure. He clearly likes his job and working with people. I have pu Steve was very personable, laid back, knowledgeable, and exhibited absolutely no pressure. He clearly likes his job and working with people. I have purchased many cars and trucks over the years and working with Steve and the others at Allan Nott has been my best auto buying experience. The business is a total class act. I look forward to seeing everyone on future visits. More

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Allan Nott Honda & Toyota is the Best!! We just purchased our 5th Honda from Adam Cox at Allan Nott Honda & Toyota, Lima, OH, since 2009. We love working with Adam. He is such a pleasant We just purchased our 5th Honda from Adam Cox at Allan Nott Honda & Toyota, Lima, OH, since 2009. We love working with Adam. He is such a pleasant young man. The other gentlemen we worked with were also very polite & professional. More

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Leased a New Toyota The team all worked together to make our lease one that we could afford. Big thanks to Dylan, Adam Cox, Josh, Matt and Damien. Damien was extremely The team all worked together to make our lease one that we could afford. Big thanks to Dylan, Adam Cox, Josh, Matt and Damien. Damien was extremely helpful in showing us the electronics of the car and getting my wife's phone to pair with the car. Thank you very much. More

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Oil change experience. My wife has a leased Sienna. Came in for an oil change and left with a new car that looks like her old one. Same color but many more options. Now she My wife has a leased Sienna. Came in for an oil change and left with a new car that looks like her old one. Same color but many more options. Now she can pull the boat "All wheel drive", and has the GPS that she can talk to and never get lost. Beside that, it is her birthday. All the people at the dealer were very knowledgeable and more than willing to help. Good luck with the new baby Evan and study hard in college Damien. Both young men are a credit to your company as well as all the other employees that assisted us. Bill and June Ward More

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Just checking lease turn in options My rav4 lease was going to be up soon and i was just checking out my options. Evan was very helpful answering my questions. Between Evan, josh and tom My rav4 lease was going to be up soon and i was just checking out my options. Evan was very helpful answering my questions. Between Evan, josh and tom, I didn't get out of there without another new rav4 lease. Guess I'll see you in another 2 1/2 to 3 years for my fourth vehicle from Allan nott toyota. Great job guys. More

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Praise for Employees My experience couldn't have been better. Evan Miller was a great sales person--so very helpful and concerned. He's definately a rising star. Damien My experience couldn't have been better. Evan Miller was a great sales person--so very helpful and concerned. He's definately a rising star. Damien D. is amazing. Certainly an asset to your dealership. More

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Oil Change and Tire Rotation The reception commencing with delivery of the vehicle and subsequent discussion with the service department representative was professional and cordia The reception commencing with delivery of the vehicle and subsequent discussion with the service department representative was professional and cordial. I waited for the vehicle in the reception area where I was offered and drank coffee and read the USA Today. In general the interaction between dealership folks and customers created a pleasing distraction foe me. In the short time I had to wait I also visited John and Josh Gould, having done business with both salesmen over the years. The service department representative took time to explain the results of the inspections and service work done on the vehicle. The overall experience was a good one. More

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No pressure to buy. Got exactly what I asked for. I went in several times & talked to the sales person. There was never any pressure to buy. He got me exactly what I asked for. I had to return for ser I went in several times & talked to the sales person. There was never any pressure to buy. He got me exactly what I asked for. I had to return for service. I had ordered a few extras that needed to be added. I had another appointment that afternoon & they got me in & out in a very short time. I was very pleased & impressed with the service I received. I was also very impressed with the professionalism of all I had contact with. I would HIGHLY recommend buying from this dealership. I had bought a used vehicle from them several years back & got the same professionalism at that time. This is why I went back to them to buy again. More

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