Josh "JJ" Jorge | Page 5

Good service ddepartment.Bad selling on cars. They to me if a get the service plan it would be for 5 years.but I seen in maintenance package it was only for 3 year s Be careful whe they try selling it. if a get the service plan it would be for 5 years.but I seen in maintenance package it was only for 3 year s Be careful whe they try selling it. More

by badone0825 Verified Customer Verified Customer

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I came in because my oil pressure was low and was able to get my truck fixed within 24 hours. The service was great and fast. get my truck fixed within 24 hours. The service was great and fast. More

by Cinthia Verified Customer Verified Customer

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Very efficient, friendly, and professional. They have a nice waiting area with a snack area. A tv on the wall. Great explanation about the work done and work needed to be done nice waiting area with a snack area. A tv on the wall. Great explanation about the work done and work needed to be done More

by kdirst Verified Customer Verified Customer

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Price charged $2500 plus was compared to bids received after leaving vehicle of $1100-$1400 at other service centers. After over 35 years of dealing with Matthew Currie I’m now forced to bid work prior to after leaving vehicle of $1100-$1400 at other service centers. After over 35 years of dealing with Matthew Currie I’m now forced to bid work prior to service. Truly unfortunate! More

by Craigblewis Verified Customer Verified Customer

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The first service writer, Travis, was horrible. We left the car while we headed out of town for 4 days. We came back to nothing and him stating he told us it would take a week to look at it. This is untrue the car while we headed out of town for 4 days. We came back to nothing and him stating he told us it would take a week to look at it. This is untrue. We decided we would not leave the car there and take it elsewhere, but upon arriving at the dealership we met JJ. JJ took care of everything and made us feel comfortable. He made us feel it was OK to leave the car that he would get it taken care of. JJ took us outside and he looked at the car. Within five minutes he figured out what the problem was and stated he would have it fixed first thing in the morning, which he did properly. JJ is the reason that we will continue to use this service department. More

by Smose15 Verified Customer Verified Customer

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don't ask me to write next time or the ratings go down More

by Jpratt91 Verified Customer Verified Customer

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Josh Jorge greeted me, took the keys and did oil change/ overall check in under an hour. He explained that everything looked fine. Very helpful and personable. We will always buy and service here. overall check in under an hour. He explained that everything looked fine. Very helpful and personable. We will always buy and service here. Thom Mastrelli More

by mastrelli1 Verified Customer Verified Customer

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Scheduled a brake service appointment and had to be sure I’d get my Expedition back the same day. Service Dept closes at 5. At 4 my service advisor JJ said he would need to keep my vehicle overnight, the te I’d get my Expedition back the same day. Service Dept closes at 5. At 4 my service advisor JJ said he would need to keep my vehicle overnight, the tech might not finish. I said “no good”. JJ and the tech talked it over and agreed to stay late to finish up. At 5:30 the job was done. Can’t say enough about how pleased I am about that kind of customer service. Thanks, JJ and Clay ! More

by GCDUBBAU Verified Customer Verified Customer

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I usually work with Travis in Service. He scheduled me on a Saturday which was helpful to me. He wasn’t there on Saturday but JJ was and I worked with him. JJ did an excellent job taking care of my car’s nee a Saturday which was helpful to me. He wasn’t there on Saturday but JJ was and I worked with him. JJ did an excellent job taking care of my car’s needs. More

by JennyS Verified Customer Verified Customer

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Excellent customer service! Will definitely return to this facility. Please with work. Would like notices for oil changes etc . The rep at the front desk was awesome ! this facility. Please with work. Would like notices for oil changes etc . The rep at the front desk was awesome ! More

by Olneyroberta Verified Customer Verified Customer

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