Josh McFarland
Josh McFarland at Klaben Chrysler Jeep Dodge Ram

Josh McFarland | Page 5

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
80 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

2 yrs, 10 mos

5.0

80 Reviews

Write a Review

80 Reviews of Josh McFarland

March 20, 2026

Dealership Rating
Employee Rating

They were up front and honest about the work that needed to be done. Any extra work they found they contacted me first before completing to see if I approved of the work. Josh did a fantastic job letting me More

by jnrbecher47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

Great service in the service dept. All went smooth and all experiences have been positive in all aspects do far. More

by TODD.PELFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 07, 2026

Dealership Rating
Employee Rating

Josh kept us up to date every step of the way and made sure we understood. More

by Keithredmon03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane, Gregory Sack , Christopher Hamilton, Casey Shaw

March 04, 2026

Dealership Rating
Employee Rating

Service advisor was very friendly and explained everything throughly. Made sure I understood any options available. More

by suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2026

Dealership Rating
Employee Rating

Great experience! Everyone was very nice and helpful. Very clean and answers all my questions and concerns! More

by stowmel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
Employee Rating

This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I More

by guygategalinspectionservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
Employee Rating

Everything was very well done follow up was great delivery of car back to me was very nice. Highly recommend their service. More

by rdwnsx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2026

Dealership Rating
Employee Rating

Joshua M in the service dept was just great. He was very polite, very professional and explained everything that was needed More

by dl.chizmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2026

Dealership Rating
Employee Rating

Friendly, gave details on what was needed. Asked good questions on what was needed. Good service. More

by Patterson.kevin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Klaben Chrysler Jeep Dodge Ram responded

Kevin, Thank you so much for taking the time to share your feedback and for your kind words. We truly value your perspective, and I’ve already shared your comments with our entire team so we can see how we’re doing through your eyes. While I’m glad we provided a positive experience overall, your rating suggests there is still room for us to improve. It’s often the small details that make the biggest difference, and your feedback helps us catch the things we might otherwise miss. I would welcome the chance to personally thank you for your business and hear more about how we can make your next visit even better. Please reach out to me directly at your convenience at 330.673.3139 EXT 405. I also left me cell phone number on your voicemail. On behalf of the entire Klaben team, we remain at your service. -Jeff Ashley jashley@klaben.com

February 26, 2026

Dealership Rating
Employee Rating

Quick, professional and easy to deal with. Josh makes you feel like your dealing with a friend. More

by wbracken0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
5
...

Dealership Inventory (348 Vehicles)

used 2019 GMC Terrain car, priced at $16,536
2019 GMC Terrain
used
Smokey Quartz Metallic exterior
Automatic
All-wheel Drive
used 2020 Chrysler Pacifica Hybrid car, priced at $25,336
2020 Chrysler Pacifica Hybrid
used
Ceramic Gray Clearcoat exterior
CVT
Front-wheel Drive
used 2024 Jeep Wagoneer L car, priced at $53,336
2024 Jeep Wagoneer L
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Jeep Grand Cherokee L car, priced at $27,336
2022 Jeep Grand Cherokee L
used
Diamond Black exterior
Automatic
Four-wheel Drive
used 2017 Jeep Grand Cherokee car, priced at $18,336
2017 Jeep Grand Cherokee
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2024 Jeep Grand Cherokee car, priced at $30,336
2024 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive