Josh McFarland | Page 5

Josh was very polite and understanding. He was excellent. I scored the dealership a four just due to the length of time having the car. My daughter used my car because she had to go to wo He was excellent. I scored the dealership a four just due to the length of time having the car. My daughter used my car because she had to go to work but I was without a car for a week. I appreciate the job being done correctly but it was a bit of a hardship to not have a car for a week. More

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Been dealing with Klaben for over 25 years. I’ve always been happy with the service I received. I’ve always been happy with the service I received. More

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Josh was awesome in taking care of my car and explaining throughly what needed to be done. throughly what needed to be done. More

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Josh was super helpful getting me checked into my appointment and then provided updates along the way until my jeep was ready for pick up! It was freezing and snowy he was kind enough to pull my jeep appointment and then provided updates along the way until my jeep was ready for pick up! It was freezing and snowy he was kind enough to pull my jeep up to the door so I could hop in and be on my way! More

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Josh was the most helpful service tech! In our family, we have 8 jeeps, and are considering moving all service to Josh in Kent. In our family, we have 8 jeeps, and are considering moving all service to Josh in Kent. More

by powell707 Verified Customer Verified Customer

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I was very please with the service I received on my Jeep Wrangler and will be back. Wrangler and will be back. More

by jr3578 Verified Customer Verified Customer

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Fantastic experience. Told me the exact ETA of services rendered and what to expect. Extremely transparent and personable. Will be visiting again. Told me the exact ETA of services rendered and what to expect. Extremely transparent and personable. Will be visiting again. More

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Elizabeth was very kind and courteous. She made my time very pleasant. The whole service team is wonderful She made my time very pleasant. The whole service team is wonderful More

by JLUDLE Verified Customer Verified Customer

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I’m extremely happy with the service I received from Klaben! My service advisor, Josh McFarland made the process go smoothly and went above and beyond to communicate where my vehicle was in the service Klaben! My service advisor, Josh McFarland made the process go smoothly and went above and beyond to communicate where my vehicle was in the service process and what to expect along the way. A first for me was the follow up a few days after I picked my vehicle up. Made a great service experience even better. More

by Brian Heiss Verified Customer Verified Customer

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The cause wasn’t determined, hope it doesn’t happen again my fingers will be crossed my fingers will be crossed More

by mrspeedkisstribute Verified Customer Verified Customer

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