Josh McFarland
Josh McFarland at Klaben Chrysler Jeep Dodge Ram

Josh McFarland | Page 4

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
67 Reviews

Dealership Experience

11 mos

Industry Experience

2 yrs, 8 mos

4.9

67 Reviews

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67 Reviews of Josh McFarland

March 04, 2026

Dealership Rating
Employee Rating

Service advisor was very friendly and explained everything throughly. Made sure I understood any options available. More

by suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2026

Dealership Rating
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Great experience! Everyone was very nice and helpful. Very clean and answers all my questions and concerns! More

by stowmel2
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
Employee Rating

This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I More

by guygategalinspectionservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
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Everything was very well done follow up was great delivery of car back to me was very nice. Highly recommend their service. More

by rdwnsx
Service Price Transparency
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Recommend Dealer
Yes

February 27, 2026

Dealership Rating
Employee Rating

Joshua M in the service dept was just great. He was very polite, very professional and explained everything that was needed More

by dl.chizmar
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

Dealership Rating
Employee Rating

Friendly, gave details on what was needed. Asked good questions on what was needed. Good service. More

by Patterson.kevin50
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Klaben Chrysler Jeep Dodge Ram responded

Kevin, Thank you so much for taking the time to share your feedback and for your kind words. We truly value your perspective, and I’ve already shared your comments with our entire team so we can see how we’re doing through your eyes. While I’m glad we provided a positive experience overall, your rating suggests there is still room for us to improve. It’s often the small details that make the biggest difference, and your feedback helps us catch the things we might otherwise miss. I would welcome the chance to personally thank you for your business and hear more about how we can make your next visit even better. Please reach out to me directly at your convenience at 330.673.3139 EXT 405. I also left me cell phone number on your voicemail. On behalf of the entire Klaben team, we remain at your service. -Jeff Ashley jashley@klaben.com

February 26, 2026

Dealership Rating
Employee Rating

Quick, professional and easy to deal with. Josh makes you feel like your dealing with a friend. More

by wbracken0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

Josh was very thorough, explained that will be done during the service appointment, kept me informed the whole time. He was efficient, friendly and knowledgeable. More

by ida3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

February 23, 2026

Dealership Rating
Employee Rating

Greg was an excellent salesperson. He was very knowledgeable and very helpful. He went through several options and helped me to make a decision. He was also very helpful post sales as More

by randy.adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 07, 2026

Dealership Rating
Employee Rating

Great service & ensured everything went smoothly, even after some delays. Puts the customer first & made sure everything went smoothly. More

by Specnik012
Sales Price Transparency
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Recommend Dealer
Yes
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