Josh Patterson | Page 6

I purchased the vehicle out of state. Unfortunately it was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me tha was a absolute horrible experience! their insurance guy yelled at the me on the phone when I told him no for his extra insurance and then told me that my truck would not last 100,000 mi before something major happened? Then they claimed they paid taxes I went to the DMV twice only to be rejected and told that I was lied to. Now I have a vehicle with expired tags that I bought for my construction company and they won't return phone calls or make it right! The customer service at this place is horrendous and the staff only cares about the sale once they get your money they won't bother calling back or taking care of you! there are a lot of great places to buy a GMC truck and this is one place you would avoid! More

by N8ELZNIC Verified Customer Verified Customer

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All the personnel was attentive and extremely friendly. Jack was awesome and carefully listen to what we were looking for, price range, space, size, and provided us options based on our expectations. Sales Jack was awesome and carefully listen to what we were looking for, price range, space, size, and provided us options based on our expectations. Sales manager Hector Jimenez also very attentive and making sure we were treated with courtesy and respect. Josh the finance manager was excellent also making sure all documents were signed properly and that we understood what we were signing. Thanks Carl Black staff we are sure that we will return. More

by Zaida Nieves Verified Customer Verified Customer

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The staff was willing to work with me to achieve my desired payment and value for my trade. I did not feel pressured into buying anything and walked out with an awesome deal. desired payment and value for my trade. I did not feel pressured into buying anything and walked out with an awesome deal. More

by CHRISATENNANT16 Verified Customer Verified Customer

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Bruno, Matt (sm) and Josh (fm) were great. I didn't think I would be able to trade in my car and get something better, but they worked with me and put me in a great vehicle within my budget. think I would be able to trade in my car and get something better, but they worked with me and put me in a great vehicle within my budget. More

by TINAALAM1979 Verified Customer Verified Customer

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My experience at Carl Black was nothing short of extraordinary. Josh introduced me to Jeff and Jeff brought me to my dream car, a 2019 corolla. I would definitely recommend this dealership! extraordinary. Josh introduced me to Jeff and Jeff brought me to my dream car, a 2019 corolla. I would definitely recommend this dealership! More

by KPPASTRANO Verified Customer Verified Customer

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Everyone was very pleasant and helpful. Kenny went above and beyond to find the Encore with all the things I wanted and in the colors I was looking for. and beyond to find the Encore with all the things I wanted and in the colors I was looking for. More

by DMCFARLANE Verified Customer Verified Customer

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I went in, letting them know up front that I needed a car with a much lower monthly payment. My salesman, Bruno, was so helpful in finding me exactly what I was looking for! He was very personable and profes with a much lower monthly payment. My salesman, Bruno, was so helpful in finding me exactly what I was looking for! He was very personable and professional. The whole process was very good...I never felt rushed or pushed into getting something above my budget. I absolutely recommend Carl Black Chevrolet! More

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Everyone at Carl Black (salesman, used car manager, finance) was over the top helpful and genuine. My satisfaction was their top priority. Highly recommend to everyone! finance) was over the top helpful and genuine. My satisfaction was their top priority. Highly recommend to everyone! More

by MOSCAA12 Verified Customer Verified Customer

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Carl Black is the best dealership in Orlando! I highly recommend them for their service, friendly staff, and their willingness to always get you the best price possible! Thank you! recommend them for their service, friendly staff, and their willingness to always get you the best price possible! Thank you! More

by SARAH.J.BOZA Verified Customer Verified Customer

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The sales staff was courteous and very helpful. The initial offer on my trade which was valued on your web site was very low initially and after some negotiations we were able to come to an agreement o initial offer on my trade which was valued on your web site was very low initially and after some negotiations we were able to come to an agreement on what I would consider a fair price on my vehicle in trade. I appreciate your honesty and patience working with me to get to a number we both could live with and to get a deal done. Thanks again, you have a great dealership and an excellent sales staff to work with, best wishes to everyone there for a healthy and prosperous 2021. More

by CPUSEY1 Verified Customer Verified Customer

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