Josh Wiswell

I questioned the clarity to when my oil was scheduled to be changed. The sticker on the window said one thing, the Mazda app said another. The difference was promptly reconciled and service scheduled me 2-3 be changed. The sticker on the window said one thing, the Mazda app said another. The difference was promptly reconciled and service scheduled me 2-3 hours later for oil change. I believe the gentleman was Ken as Service Advisor. It was refreshing to be on the receiving end of sales and service communicate and problem solve in my behalf. I am not one to be in a hurry per se, rather, I want to get it right. Byers Mazda got it right. Ken looked at my app and pointed to the miles left before next oil change at 5,000 miles. Everything lined up. The thing I appreciate right up there with kindness is the effort to answer questions that may come up. If the person doesn’t know they get someone that does. I am one who reads and wants to know the details. I told Rusty, I am fairly analog, coming from a gas only Mazda 6 turbo. I didn’t see if service checked for software updates. Perhaps none needed. I would like to know how I would be notified. I don’t want to be tardy. People don’t have to be nice. I appreciate that the Mazda team is nice to all of us. People buy you before we buy it. I buy that they are trying very much to make my day, so to speak, of which I am grateful. The bottom line, Byers is a fit for me at this point. If you are anyone like me. It will be a good fit for you too. More

by Dr. L. Mark Hensley Verified Customer Verified Customer

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Everything was great! In and out in a timely manor. $106 to install a $20 air filter was kinda crazy but I’ll just do it myself! In and out in a timely manor. $106 to install a $20 air filter was kinda crazy but I’ll just do it myself! More

by mikejames3526 Verified Customer Verified Customer

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Byers Mazda is fantastic. Ray Snapp is an excellent salesman and nice person. Do business with Ray and Byers Mazda, good people... Ray Snapp is an excellent salesman and nice person. Do business with Ray and Byers Mazda, good people... More

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Wonderful purchasing experience at Byers Mazda! My excellent experience with a past purchase at different Byers dealership is what steered me to Byers Mazda. Ray Snapp was my sales specialist and h My excellent experience with a past purchase at different Byers dealership is what steered me to Byers Mazda. Ray Snapp was my sales specialist and he obviously knows his product. Ray was able to answer all of my questions and arrange for a test drive. Absolutely no sales pressure that can typically be found when visiting dealerships. Josh Wiswell, the Sales Manager was extremely fair on my trade in vehicle. Sales associate Brianna Rodgers assisted in the delivery of my new vehicle and was very helpful as well. To sum up, I am extremely pleased with my experience at Byers Mazda. More

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Great people great service great leadership a competitive price for very good product value added price for very good product value added More

by scortman6 Verified Customer Verified Customer

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This is my fourth Mazda and I have brought all four Mazdas to BYERS MAZDA for service. This last Mazda3, I ended up purchasing at the end of the lease because I absolutely loved it so much. I’m going t Mazdas to BYERS MAZDA for service. This last Mazda3, I ended up purchasing at the end of the lease because I absolutely loved it so much. I’m going to be continuing to bring it to BYERS MAZDA because of the great service, ability to schedule appointments, the video taken of my car during service, and thorough inspection.I can make a phone call to Kenny or another technician at Byers service and get a question answered about my car if needed. More

by bragg Verified Customer Verified Customer

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Friendly, knowledgeable, listened to what I wanted. Made the whole process smooth & effortless. The car was perfect. Very nice people from the person who met me at the door to the people who watched me Made the whole process smooth & effortless. The car was perfect. Very nice people from the person who met me at the door to the people who watched me drive away! More

by vbausinger09 Verified Customer Verified Customer

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From test drive to the final signature everyone on the team was great to work with while accomplishing the sale. team was great to work with while accomplishing the sale. More

by Cheryl A Brown/Arron Reilly-Young Verified Customer Verified Customer

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I found everyone at the dealership to be very knowledgeable, helpful, and friendly. They took into consideration our personal needs and wants and tried to work to those. knowledgeable, helpful, and friendly. They took into consideration our personal needs and wants and tried to work to those. More

by wyattboley Verified Customer Verified Customer

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Had a fantastic experience at Byers Mazda. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They were upfront, honest, and genuinely cared about helpin The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They were upfront, honest, and genuinely cared about helping me find the right vehicle. Highly recommend this dealership to anyone looking for great service and a great deal! More

by wy818711 Verified Customer Verified Customer

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