Joshua Barnes
Joshua Barnes at Germain Lexus of Easton

Joshua Barnes | Page 2

Guest Experience Manager

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

5.0
117 Reviews
5.0

117 Reviews

Write a Review

117 Reviews of Joshua Barnes

May 09, 2026

Dealership Rating
Employee Rating

Had problems getting the car back on time. Dropped it off for brakes and service. Was not done when promised. Drove up to pick it up and it was not done. Had to come back home another 45 minu More

by patronsanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels

May 11, 2026

Germain Lexus of Easton responded

I apologize for the delay and the inconvenience it caused. We understand this was frustrating, and we will evaluate the situation with our team so we can do better in the future. If you would like to discuss this further, please don't hesitate to reach out. Safe travels.

April 25, 2026

Dealership Rating
Employee Rating

Excellent service from the time you enter the dealership until you drive off. I especially enjoy working with Donna. Always kind and professional. More

by hawknana
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 27, 2026

Germain Lexus of Easton responded

Thank you for sharing your experience and highlighting Donna's professionalism! We look forward to serving you again at Germain Lexus of Easton.

April 24, 2026

Dealership Rating
Employee Rating

They did an awesome jobs. A little longer wait than anticipated but glad everything went smoothly. More

by gcooper2997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Spencer

Apr 27, 2026

Germain Lexus of Easton responded

Thank you for taking the time to write Germain Lexus of Easton a review!

April 24, 2026

Dealership Rating
Employee Rating

Pick up and delivery of vehicle was seamless and effortless. Communication was also on point and there were no issues with the service that was provided. I would recommend the dealership for service More

by RSBHEART
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Germain Lexus of Easton responded

Thank you for the glowing endorsement of our Germain Lexus of Easton team, we are so happy to know you are satisfied with our 5-star service! We hope to see you again!

April 23, 2026

Dealership Rating
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My experience at the Lexus Easton dealership was absolutely amazing. All of the staff were very kind and friendly. Everyone displayed great customer service from the time I arrived, to the time I de More

by d_rouse08
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung

Apr 24, 2026

Germain Lexus of Easton responded

We're delighted to hear you had a great experience with us from start to finish! Thank you for choosing Germain Lexus of Easton and sharing your feedback. See you next time!

April 22, 2026

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Employee Rating

They are very accommodating. I never have to wait. Ashley always make sure I have a loaner vehicle. Wonderful service More

by CRYSTALD70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung, Jorden Ford

Apr 23, 2026

Germain Lexus of Easton responded

Thank you so much for your review! We will be sure to pass along your kind words to Ashley! We hope to see you again at Germain Lexus of Easton!

April 17, 2026

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Employee Rating

From the time I drove in until I left I was treated with respect and was shown concern for my auto. Great job. More

by larry
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Recommend Dealer
Yes
Apr 17, 2026

Germain Lexus of Easton responded

Larry, it makes us smile to hear you felt valued throughout your whole visit! Thank you for choosing Germain Lexus of Easton and sharing your feedback.

March 30, 2026

Dealership Rating
Employee Rating

I feel confident servicing my cars at Germain, everything is explained before service is done. More

by GPATE0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Germain Lexus of Easton responded

Thank you for stopping by to leave Germain Lexus of Easton a wonderful review!

March 30, 2026

Dealership Rating
Employee Rating

Excellent service, highly recommended. I’ve been there for my service. Staff was super friendly. Excellent work. More

by kranthikrao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Spencer

Mar 30, 2026

Germain Lexus of Easton responded

Thank you for sharing your awesome feedback about our team! We appreciate your business and we hope to see you again at Germain Lexus of Easton. Safe travels!

March 26, 2026

Dealership Rating
Employee Rating

My husband and I have been owner's of multiple different models of Lexus's over the past 7 or 8 years. We both would like everyone to know, these two individuals really contribute to the outstanding Lexu More

by THOMASHAAS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

Mar 27, 2026

Germain Lexus of Easton responded

We are so grateful for your loyal business and stellar review of our team, Thomas! Thank you from all of us at Germain Lexus of Easton - we look forward to welcoming you back next time!

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